- Cytiva (Miami, FL)
- …about the Danaher Business System, which makes everything possible.As the Senior Manager , Site Quality you will collaborate closely with cross functional leadership ... of the implemented QMS in line with certification requirements and customer expectations.This position reports to the Quality Director Filtration - Membrane… more
- Bath & Body Works (Columbus, OH)
- …improve our communities and our planet to help the world live more fully. The Manager of Workforce Management leads the team responsible for driving Bath & Body ... Works workforce planning and optimization initiatives. This role is pivotal...engagement and retention, and enabling store teams to balance operations with selling to deliver a safe and elevated… more
- Amazon (Seattle, WA)
- … customer experience. Key job responsibilities Capacity Planning and Workforce Management: Drive the strategic direction for long-term and short-term capacity ... solutions strategy, and geographic diversification Set staffing targets for our Operations teams by managing trade-offs between Customer Experience/Service… more
- Amazon (Tempe, AZ)
- …a leader to manage and streamline our member support center workforce . As Workforce Manager Customer Care, you will evaluate our operating models, ... scheduling adjustments that will help to optimize patient experience. Reporting to the Strategic Operations Manager , you will play an integral part in building a… more
- Amazon (Seattle, WA)
- Description The Planning Analytics and Workforce Strategies (PAWS) team within the Amazon Grocery Logistics (AGL) org owns workforce planning integration and ... business. The AGL PAWS team develops and manages a Workforce Planning mechanisms and product suite that solves for...processes. We are looking for a dynamic, experienced Program Manager with a strong delivery record and proven success… more
- Cengage Group (Indianapolis, IN)
- …. The ** Customer Technical and Support Services Workforce Manager ** role will lead the development, implementation, ... and use of the Workforce Management platform for the...gaps that need attention. + Work with the CTSS Operations Manager to ensure that all Quality… more
- Whirlpool Corporation (Benton Harbor, MI)
- …in summary** Whirlpool is currently seeking a qualified candidate to fill a critical Manager , Workforce Management role at our Riverview Campus in Benton Harbor, ... This role is within the Consumer Services Strategy & Operations teams and will work closely with business ...Michigan, or our Customer Experience Center in Cleveland, Tennessee. The primary goal… more
- Sanofi Group (Morristown, NJ)
- **Job Title:** Manager , Customer Service Operations - Vaccines **Location** : Morristown, NJ **About the Job** Our organization in North America is growing ... to delight our customers. The Customer Service Manager will help analyze our operations and...Customer Service team leaders managing capacity planning and workforce management by analyzing historical data and forecasting future… more
- PPL Corporation (Cumberland, RI)
- …the Rhode Island Energy that results in a positive customer experience. A Manager Customer Operations must have a deep understanding of customer ... Overview Reporting to the Sr. Manager , the Manager - Customer Operations is...paced contact center environment. + Oversee a culturally diverse workforce through coaching, counseling, and engagement to ensure tasks… more
- V2X (Springfield, VA)
- …award. #clearance Responsibilities V2X is seeking a fully qualified and experienced Workforce Support Center Manager (WSCM) to support this contract. The ... responsibility, and professionalism. This program provides comprehensive, performance based, Base Operations Services (BOS) for the headquarters of a major … more
- Southern California Edison (Tulare, CA)
- **Join the Clean Energy Revolution** Become a ** Workforce Development Training** ** Manager ** at Southern California Edison (SCE) and build a better tomorrow. In ... in-person, online, and on-demand curriculum. Your efforts will empower the workforce with the essential knowledge and skills needed to drive California's… more
- Capital One (Richmond, VA)
- Manager , Product Management - Workforce Management ** Manager , Product Management (PXDP50)** Product Management at Capital One is a booming, vibrant craft ... quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and… more
- Google (Atlanta, GA)
- …the players and keep them up to date on progress and deadlines. As the Manager of Learning and Workforce Development (LWD) team, you will be responsible for ... the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from...leading Global Server Operations Learning and Workforce Development programs to… more
- Amazon (Seattle, WA)
- Description Workforce Solution - Transformative Tech is a global organization that builds and delivers innovative products and services for Amazon's hourly ... are building job growth solutions for our associates that helps Amazon stay customer obsessed. We deliver solutions that scale in volume, and handle the complexity… more
- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/ operations - customer -service-delivery- manager /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_ **ID**… more
- TEKsystems (Newport Beach, CA)
- …transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team ... social responsibility opportunities **Responsibilities** **Job Summary:** The On Premise Manager (OPM) has multiple responsibilities. Primarily, the OPM is… more
- American Airlines (Dallas, TX)
- …opportunities; design and implement methods to increase/improve performance + Assist with Customer Service Manager interviews and selections + Solicit ideas ... be a leader in one of our largest hub operations + Responsible for the efficient use of resources...member of the Hubs & Gateways Team within the Customer Experience Division. **What you'll do** _As noted above,… more
- American Airlines (Los Angeles, CA)
- …board! **Why you'll love this job** + American is looking for a goal-oriented Customer Service Manager (CSM) who wants to elevate their experience, knowledge, ... creating a safe, reliable operation while delivering an exceptional customer experience. + Also, being energized by a fast-paced...Ability to bring out the best performance in the workforce through proactive employee engagement and support for an… more
- Harvard University (Cambridge, MA)
- …a commitment to these values among all team members. The Operations Manager fosters a welcoming, supportive, and diverse workforce and environment. ... Department Office Location:USA - MA - Cambridge Business Title: Operations Manager , Custodial ServicesSalary Grade (https://hr.harvard.edu/salary-ranges#ranges) :058Time… more
- Trinity Health (Dyersville, IA)
- …Full time **Shift:** Day Shift **Description:** **POSITION PURPOSE** Functions as the Operations Manager responsible for the direct supervision of supervisors ... Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department. The Operations Manager is responsible for successfully coordinating and directing… more
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