- Kelly Services (Marysville, OH)
- …and/or Call Center ** **Why you should apply to be a Sr. Member Service Rep- Contact Center ** + Monday-Friday work schedule + Competitive pay range + ... **What skills are we looking for in a Sr. Member Service Rep- Contact Center ?** + Ability to work in a fast-paced call … more
- AAA Mid Atlantic (Forks, WA)
- …general member inquiries, Financial Services, Driving School and Emergency Road Service in a high-volume contact center environment. Meet or ... with one weekend shift each week as required. Our Member Contact Sales Associates utilize relationship selling...or equivalent. + (2-5) years of sales and customer service experience, Call Center /inbound call taking experience… more
- Service 1st Federal Credit Union (Danville, PA)
- … satisfaction is delivered professionally, accurately, with high quality, optimal member service and integrity. Routinely demonstrate exceptional member ... to core processing system, telephone equipment, email system and other systems supporting member service . Physical Requirements + Involves sitting most of the… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- …Solutions Representatives to meet contact center operational goals. The Member Solutions Center Service Manager will be functionally responsible for ... commitment strengthens our credit union family and communities. The Member Solutions Center Service Manager...+ Proficiency in utilizing ongoing technologies to successfully support member servicing within a contact center… more
- Access Dubuque (Dubuque, IA)
- …to make sure our members succeed in whatever those goals may be. As a Call Center Member Service Representative at DuTrac, you have the power to be ... Call Center - Inbound-- Member Service ...is proud to be an Equal Opportunity Employer. Primary Contact 225015 Human Resources HR, ### Phone Phone Phone… more
- Marshfield Clinic (Marshfield, WI)
- …support the most exciting missions in the world!** **Job Title:** Director - SHP Customer Service Contact Center (Remote-Hybrid within SHP service area) ... onsite.)** The Director - Security Health Plan (SHP) Customer Service Contact Center is responsible...is responsible for designing, directing, implementing and maintaining a member contact center strategy and… more
- Healthfirst (NY)
- As the Contact Center Service Agent, you will be the frontline of our operations, ensuring member satisfaction through effective communication, problem ... be commensurate with your location. Prior experience in a contact center , healthcare, and/or bilingual language proficiency...averaging $ 1 , 100 every three months . Service Agents may have career growth as opportunities become… more
- Healthfirst (NY)
- The Operations Contact Center Service Agent is responsible for assisting members & providers with issues and inquiries about our members and their insurance, ... or more families of products, ie, Medicare, Medicaid. The Service Agent is also responsible for receiving and addressing...We are now taking applications for our upcoming Summer Contact Center Agent Class!**This position is eligible… more
- The Conference Board (New York, NY)
- …new ("onboarding") and ongoing engagement conversations with key executives at ESG Center member companies, including arranging briefing materials. + Based on ... activity and utilization, such as Excel engagement database, Center contact list. + Identifies and conducts...multi-task + Ability to collaborate within TCB and with member contacts + Customer service oriented +… more
- CalSTRS (Sacramento, CA)
- …a motivated individual to work as an Associate Governmental Program Analyst (AGPA) on the Contact Center Team. Customer Service is the first point of ... secure messaging, and written correspondence, the contact center is responsible for providing excellent member ... center is responsible for providing excellent member service through accurate, consistent, complete, and… more
- University of Miami (Medley, FL)
- …in Miami, FL. The individual in this position is part of the UHealth Connect Contact center and as a key member of our Contact Center Operations ... satisfaction, improve patient clinical outcomes through timely appointments and maximize contact center operations for their respective specialty areas. The… more
- CalSTRS (Sacramento, CA)
- …has a passion for helping others to join the Contact Center Team as a Contact Center Analyst. Customer Service is the first point of contact for ... Communication channels include telephone, secured online messaging, and written correspondence. The Contact Center provides quality customer service to… more
- Peckham, Inc. (Grand Rapids, MI)
- …to have a barrier to employment to be eligible for these roles.* Peckham Inc. - Contact Center Manager POSITION SUMMARY The Contact Center Manager ... direction to the operations team and members of the Contact Center . This position is accountable for...systems as required + Maintain strict compliance with mandated service levels on inbound contact calls by… more
- Rush University Medical Center (Chicago, IL)
- …effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the ... effective utilization of services and coordination of care for patients within the Cancer Center service line. The Oncology Nurse Navigator 2 contributes to the… more
- HCA Healthcare (Nashville, TN)
- …as it pertains to the healthcare industry. Prior knowledge of Noble, Avaya or Contact Center as a Service , Cloud technologies- including Google CCAI, ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...OF DUTIES -** **The Consulting Product Business Analyst - Contact Center Virtual Agent and IVR is… more
- University of Virginia (Charlottesville, VA)
- Thank you for considering a customer service Contact Center position...in everything we do for our patients. As a Contact Center team member at ... of a team dedicated to providing compassionate care. Contact Center team members are the face...School Graduate or Equivalent Experience: 1 year of customer service or call center preferred Licensure: None… more
- The Conference Board (New York, NY)
- Member Engagement Associate, ES&F Center Apply Now! Back to search Location: New York, NY Posted: 04/25/2024 Location Name: New York, NY Wage Max: 60,000.00 Wage ... for ESF Center membership packages. + Helps MED respond to Member requests for information. + Create membership engagement presentation decks, usage reports, and… more
- US LawShield (Webster, TX)
- …and offering individualized coaching tips to various personality types + Familiarity with contact center service and selling techniques + Proficient computer ... is expected to coach and build contact center professionals to provide world-class customer service ... center leadership + Coaching and development of contact center representatives to improve member… more
- CVS Health (Hartford, CT)
- …Avaya Voice and Contact Center , Oracle SBCs , IVRs , and Five9 Contact Center as a Service + Participating in risk assessments and technical audits, ... team of exceptionally talented engineers accountable for CVS's dynamic contact center environment consisting of Avaya, Cisco,...solution s resulting in resource efficiency and improve d member and agent experience s + 5+ years experience… more
- Institute of Electrical and Electronics Engineers (Piscataway, NJ)
- Contact Center Associate II (N0403) - 240100 : OPS-B30 Description Job Summary The IEEE Contact Center Representative will be responsible for responding ... attend ongoing training to develop job skills, products/services knowledge, and Contact Center skills. He/She recommends process improvements for optimal… more