- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... involves: * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... at least 2-3 years of Helpdesk experience in an enterprise environment. Candidate need to have experience with providing...an opportunity to work 2 days remote a week. Mid Level: Skills equiv. to 3-5 years in comparable… more
- CACI International (Forest Heights, MD)
- Tier 1 Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: Regular Percentage of ... **The Opportunity:** CACI is seeking a Tier 1 Help Desk Specialist to join our Team in National Harbor,...software, software configuration control and systems. Functions as a mid -level subject matter expert in legacy customized client systems.… more
- Mass Markets (Savannah, GA)
- …are looking for customer service agents to support inbound customer service , help desk , technical support, and back-office processing representatives for ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now employs 10,000+… more
- Chenega Corporation (Springfield, VA)
- …and 8+ years' experience in a related field + Experience with Tier 1-4 Service Desk + SA experience with building unclassified, integrating, testing, and ... **Req ID:** 35877 **Summary** ** Mid Systems Engineer** **Springfield, VA** Are you ready...(CARS) was created with the purpose of providing integrated enterprise IT support to Federal customers both CONUS and… more
- Leidos (Dededo, GU)
- … Enterprise Network (ONE-Net); inclusive of cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support the ... opportunity for a System Administrator to support efforts for the OCONUS Enterprise Network (ONE-Net) portion of the NGEN-R Service Management, Integration,… more
- ITW (Glenview, IL)
- …for all aspects of IT, including strategy/planning, applications, infrastructure and operations, service desk , etc. in a mid -sized manufacturing or ... benefits can be found on our website at https://www.itw.com/careers/benefits-compensation/ The Manager, Enterprise IT Frameworks is part of the Corporate IT team and… more
- Amentum (Washington, DC)
- …and operate the best possible software for critical national security enterprise applications. This organization leverages SCRUM and SAFE Agile software development ... You will be responsible for creating and maintaining new Service Level Agreements. Identify gaps in workflow processes and...the life on this program involves: - Provide Help Desk support for escalated tickets - Optimize the workplace… more
- Belay Technologies (Laurel, MD)
- …troubleshooting and maintenance of Information Technology (IT) system for critical enterprise applications. Manage IT system infrastructure and any processes related ... the client, server, storage, network devices, etc Provide Tier 1 (Help Desk ) and Tier 2 (Escalation) problem identification, diagnosis, and resolution of problems.… more
- Parsons Corporation (Chantilly, VA)
- …you're looking for. **Job Description:** Parsons is looking for an amazingly talented ** Enterprise IT Support Specialist** to join our team! In this role you will ... get to **P** **rovides technical support and customer service to the organization's users of computer applications and hardware** **.** **What You'll Be Doing:** +… more
- Johns Hopkins University (Baltimore, MD)
- …guidance. Escalates issues with classroom technology / collaborative systems environment to the Service Desk Supervisor. + In collaboration with the Service ... complex A/V technical issues and possible problems in the enterprise . Works to resolve more complex problems with supervisory...coverage for stated hours of operations. + Works with Service Desk Supervisor to review tickets and… more
- Mass Markets (CA)
- …Call Centre, a MCI company is looking for Saskatchewan work at home customer service , help desk , technical support, and sales representatives to support remote ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now employs 10,000+… more
- SAIC (Barrigada, GU)
- **Description** SAIC is currently seeking **Field Service Experts (FSE)** to support SAIC's Integrated Battle Command System (IBCS) Team. **Primary duty location is ... responsible for delivering high-level technical support, system integration, and field service engineering for the IBCS Program. The position involves collaborating… more
- Mass Markets (IA)
- …looking for dispatch customer service representatives to support inbound customer service , help desk , technical support, and back-office processing. In this ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now employs 10,000+… more
- Mass Markets (Las Cruces, NM)
- …looking for Customer Service Representatives to support inbound customer service , help desk , and back-office processing representatives for commercial and ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now employs 10,000+… more
- Mass Markets (Savannah, GA)
- …are looking for 4X10 Customer Service Agents to support inbound customer service , help desk , and back-office processing for commercial and public sector ... (ARM), Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now employs 10,000+… more
- Mass Markets (Killeen, TX)
- …hiring licensed insurance customer service agents to support inbound customer service , help desk , and back-office processing representatives . In this role, ... you will provide full lifecycle customer service and sales to a ssist customers in understanding...Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now… more
- Xerox (Washington, DC)
- …Ref# 20035295 Job Level Non-Executive Manager Job Type Experienced Job Field SERVICE DELIVERY MANAGEMENT Seniority Level Mid -Senior Level Currency USD - ... Service Delivery Manager - DoD/Federal Accounts **General Information**...Delivery Manager provides leadership and direction for the client enterprise , setting and meeting objectives at the executive level… more
- Mass Markets (Savannah, GA)
- …are looking for customer service representatives to support inbound customer service , help desk , and back-office processing for commercial and public sector ... SERVICE JOB OPENINGS We...Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now… more
- Mass Markets (Savannah, GA)
- …looking for Customer Service Representatives to support inbound customer service , help desk , technical support, and back-office processing representatives ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...Application Software Development, Managed Services, and Technology Services, to mid -market, Federal & enterprise partners. MCI now… more
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