- TEKsystems (Irving, TX)
- …vary from a very quick password reset that require very little effort, to mid - level troubleshooting to triage and/or resolve issues. Experience: 1-2 years ... of helpdesk / call center experience 1-2 years of experience working with "help desk ticketing tools" ie Service Now Experience supporting Work from Home end-users Experience working remotely yet as a team member Skills: Ability to troubleshoot common… more
- CUNY (New York, NY)
- …+ Performs in-depth technical analysis and resolution of complex enterprise- level application systems issues; optimizes software application performance, installs ... of reported software application issues; prioritizes multiple open issues to ensure helpdesk tickets are resolved in a timely manner. + Conducts root cause… more