- Cliff's Local Market (Rome, NY)
- …expense control. Sales, marketing and promotion execution, total customer service and mystery shop compliance. Physical Demands: The physical demands described ... experience each visit. Our customers often tell us how much they enjoy shopping at our many locations. Growing our organization, it is important to constantly… more
- Rocky's Ace Hardware (Middleton, MA)
- …customer receives amazing service which follows the Helpful Customer Service behaviors and mystery shop standards Greet customers as they enter the store Answer ... phone calls Maintain awareness of all promotions and advertisements Accurately and efficiently ring on registers and maintain all cash at registers Maintain orderly appearance of register area and supplies stocked Solicit customers to open an Ace Rewards card… more
- Disney (Myrtle Beach, SC)
- …action plans Understands and drives appropriate metrics to assess business performance - Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable ... and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world's… more
- Thrive Communities (Wilder, VT)
- …and tasks. Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws. Driven team player looking ... to bring positive energy to the team. Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. Strong time management, organizational and prioritization skills. Strong attention sales and marketing. Proficient in… more
- Ace Hardware (Centerton, AR)
- …and concerns are resolved quickly. *Review all customer service measurement reports (eg, Mystery Shop , Customer Engagement Survey, etc.), and work with the team ... to identify opportunities in an effort to sustain or improve overall service levels. *Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers. INVENTORY *Maintain accurate… more
- Houchens Food Group, Inc (Everett, PA)
- …and concerns are resolved quickly. Review all customer service measurement reports (eg, Mystery Shop , Customer Engagement Survey, etc.), and work with the team ... to identify opportunities in an effort to sustain or improve overall service levels. Document at least one (1) Observation per associate monthly and provide coaching in order to ensure consistency of service to all customers. INVENTORY Maintain accurate… more
- Planet Fitness (Malden, MA)
- …chemicals during shift. More Benefits Eligible for: Bi-Weekly Team Bonus , Monthly Mystery Shop Bonuses and Monthly Trainer Production Bonus FREE Black Card ... membership after 30 days of employment Eligible for 50% Company paid benefits after 90 days of employment Medical Dental Vision Paid Personal Time (after 6 months) Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ… more
- Wilcox + Flegel (Longview, WA)
- …with the customer that allows the customer to be successful with various major oil mystery shop and image evaluation programs. Is well versed in all programs of ... all brands that Wilcox + Flegel provides including but not limited to: Chevron, Texaco, Shell, Sinclair, 76, Marathon, & VP Racing o Acts as an expert at knowing the details of each brand's image. Project Management o Manages and arranges for image… more
- Burgerville (Vancouver, WA)
- …to document any follow up actions needed or taken. *Utilizes guest feedback and mystery shop data to identify improvements and training opportunities for staff ... when necessary. *Reviews guest feedback weekly with Multi-Unit Manager to identify opportunities to continuously enhance the guest experience. *Responsible for training that ensures order accuracy, improves speed of service and increases average check.… more
- Leslie's (Ocoee, FL)
- …or exceed APC goal. Drive customer count increase over last year. Meet or exceed Mystery Shop goal of 95%. Essential Competencies: Ability to hire "A Players - ... Sources, selects, and sells "A Players" to join the company. Efficiency - Able to produce significant output with minimal wasted effort or supervision. Organization & Planning - Plans and organizes in an efficient manner. Industry knowledge - Highly… more
- Smart and Final (Huntington Beach, CA)
- …break room (eg job postings, poster programs, iPad, cleanliness, etc.) review of mystery shop performance, front end management, and book keeping duties. ... Specific duties include, but are not limited to: Offers friendly and courteous assistance to customers by providing them with store and product information (FAN Customer Service). Communicates bulletin information to associates to ensure all that need to be… more
- Towne Park (Kansas City, KS)
- …for properly issuing valet parking tickets to patients/guests while following the mystery shop standards with each arrival. The Traffic Coordinator, when ... properly issuing valet parking tickets to patients/guests while following the mystery shop standards with each arrival. The Traffic Coordinator, when required,… more
- Tiffany & Co. (New York, NY)
- …network. The programs will include Voice of the Client and our newly introduced Mystery Shopping program, definition of KPIs, global and local Incentive programs ... the loop to reengage disappointed clients and reward promoters. + Build Mystery Shopping program to assess the standard of luxury retail execution towards main… more
- Mass Markets (IN)
- …and sell a range of customer experience measurement services, including mystery shopping , contact center services, merchandising, analytics, and consumer ... Fortune 500 companies. + Minimum of 5 years' experience selling merchandising, mystery shopping , or research/information services to verticals such as Retail,… more
- Bob's Discount Furniture (Stockton, CA)
- …days activities, creating a fun and learning filled environment. + Coach to Bob's Mystery Shop Guidelines to meet Customer needs and Company expectations. + ... , commission sales team in a low pressure, honest, gimmick free and enjoyable shopping environment. "No phony sales, no phony gimmicks, just everyday low prices and… more
- The Walt Disney Company (Lancaster, PA)
- …plans + Understands and drives appropriate metrics to assess business performance - Mystery Shop Score, Sales Equations (sales and KPIs) and Controllable ... and accessories, toys, home and collectibles. Disney store and shopDisney offer magical shopping experiences that can only be delivered by Disney, one of the world's… more
- Family Dollar (Terre Haute, IN)
- …Team Members as needed to correct Operating processes and procedures. + Assist with Mystery Shopping as needed and all other projects and duties as assigned ... Store Family Dollar **General Summary** **:** Work where you love to shop ! Family Dollar is hiring in your neighborhood. Avoid long commutes and set your own course… more
- The Michaels Organization (Harrisonburg, VA)
- …customer service, responding to leads, conduct tours and phone call training following mystery shop questionnaires as a guide. Ensure completion of leasing ... training such as Fair Housing and regular competition visits. 7. Assist with the recruiting and interviewing of new Leasing Specialists. 8. Establish sales and marketing strategies to increase traffic and closing ratios. 9. Conduct regular marketing research… more
- Thrive Communities (Hothouse, NC)
- …and tasks. + Pro-active problem solver with the ability to follow company policies, mystery shop guidelines, and fair housing laws. + Driven team player looking ... to bring positive energy to the team. + Interacts with co-workers, supervisors, guests and the public in a professional and pleasant manner. + Strong time management, organizational and prioritization skills. + Strong attention sales and marketing. +… more
- Cushman & Wakefield (Bloomington, MN)
- …attendance at all pricing calls with the Revenue Management team. + Review resident and mystery shop survey results and create action plans for team members who ... don't meet minimum requirements. + Oversight of marketing activities such as reviewing market comps and economic information, review weekly lead and follow up reports, reviewing screening results and metrics + Assist with RFP responses and participate in… more
