- iconectiv (Bridgewater, NJ)
- …and critical business applications while providing outstanding customer service to our tier 1 customer. This person must demonstrate very good technical ... knowledge articles, incident resolutions, and playbooks for operational continuity. Assist in training Tier 1 support and serve as SME for internal escalation… more
- altafiber (Honolulu, HI)
- …Specialist is responsible for the overall monitoring and surveillance of the HT network . Responsibilities include providing tier 1 support to engineering, ... and switching functions through remote monitoring and surveillance. Tier 1 support functions include switching, transport operations, network surveillance,… more
- Tyto Athene (San Diego, CA)
- …Submit a Referral (https://careers-gotyto.icims.com/jobs/1535/ network -systems-administrator/job?mode=apply&apply=yes&in\_iframe= 1 &hashed=-1834326889) ... **Description** Tyto Athene is searching for a ** Network Systems Administrator** responsible for the installation, configuration, operation, and maintenance of … more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... Senior Specialist II** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal...to deliverables and performance metrics where applicable. u The Tier II support is involved in resolving complex issues,… more
- ALBEMARLE (Silverpeak, NV)
- …level hierarchy concepts. The OTS (Operational Technology Security) Engineer role falls under Tier I / II support in the hierarchy. The role requires proficiency ... efficiency. At small sites, this position also covers on-premise Tier I support for business functions. This position is...the support structure is the integration of IT (Business Network ) and OT Systems. This role also assists in… more
- NuAxis Innovations (Washington, DC)
- **Help Desk Manager** Location **Washington, DC** \# of openings ** 1 ** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make customer ... of the WMATA IT Service Desk, providing leadership, direction, and technical support to Tier I and Tier II technicians. This role serves as the primary… more
- Tyto Athene (Ashburn, VA)
- …process + Being the representative for the first stage of escalation for Incidents + Managing Tier 1 and Tier 2 incident responses + Ensuring that all ... customer in Ashburn, VA. **Responsibilities:** + Supporting the restoration of network infrastructure, and service operation as quickly as possible to minimize… more
- LiveRamp (San Francisco, CA)
- …use cases-within organizations, between brands, and across its premier global network of top-quality partners.** **Hundreds of global innovators, from iconic ... use cases-within organizations, between brands, and across its premier global network of top-quality partners. Hundreds of global innovators, from iconic consumer… more
- Tyto Athene (Ashburn, VA)
- …analysis, and dissemination of actionable intelligence. + Perform host-based and network -based security monitoring to detect and respond to advanced threats. + ... Conduct host- and network -based forensics, including intrusion detection, incident response, and malware analysis. + Develop, refine, and support security content… more
- Sharp Electronics Corporation (Kingsport, TN)
- …The National Help Desk Technician is an entry level position, responsible for providing Tier 1 helpdesk end-user support for small to enterprise sized clients ... beginning basic triage of tickets/alerts before resolution or escalation + Monitor Backup offerings, perform basic troubleshooting, and escalate alerts + Reconcile… more
- SMBC (New York, NY)
- SMBC Group is a top- tier global financial group. Headquartered in Tokyo and with a 400-year history, SMBC Group offers a diverse range of financial services, ... diverse client base to local markets and the organization's extensive global network . The Group's operating companies in the Americas include Sumitomo Mitsui Banking… more
- Swagelok (Solon, OH)
- …and support of the company computing environment. May work closely with first- tier support staff to solve system problems. Ensures smooth integration of all ... architecture services. + Develop operational standards + Build and monitor servers, maintaining the environment and applications at an...data recovery and system backup + 2+ years of network protocols and directory services such as TCP/IP, LDAP,… more
- Systems Engineering Solutions Corporation (Ashburn, VA)
- …NOC Tier 1 Shift Lead is responsible for overseeing a team of Tier 1 Network Operations Center (NOC) technicians during assigned shifts. This role ... to ensure 24x7 monitoring and incident response coverage. . Monitor network , server, and application systems using...five (5) years' relevant experience in Tier 1 support operations Strong understanding of network … more
- Koniag Government Services (Washington, DC)
- …weeks paid time off, and more. Arlluk Technology Solutions is seeking a Tier 1 Network Administrator to monitor our customer's network infrastructure ... **Arlluk Technology Solutions,** a Koniag Government Services company, is seeking a Tier 1 Network Administrator to support **ATS** and our government… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2 Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: TS/SCI with ... accessibility problems within the network to our services. + Monitor network performance, track usage and develop capacity reports. + Makes recommendations… more
- Linchpin Solutions, Inc. (Tampa, FL)
- …+ Continuously monitor network and space segment performance to provide customer tier 1 support as required. + Monitor and report on the quality ... SATCOM Technician Tier 1 Tampa, FL (http://maps.google.com/maps?q=7853+Gunn+Hwy+Tampa+FL+USA+33626) Job...complex systems installations and startup at customer sites. + Monitor ViaSat equipment configurations and network performance,… more
- M. C. Dean (Springfield, VA)
- …improving lives, and changing the world for the better. We are seeking a **NOC Tier 1 Support Specialist** to join our **Security and Electronic Systems (SES)** ... federal, local and commercial customers across high-growth markets. Responsibilities The **NOC Tier 1 Support Specialist** will primarily focus on **real-time… more
- TekSynap (Rockville, MD)
- …leveraging Remedy while managing network operations using various network management tools. + Monitor network appliances/infrastructure, ... **Responsibilities & Qualifications** The Tier I-NOC Technician provides Network Operations...technology (IT) technicians. **RESPONSIBILITIES** + Receive and resolve Level 1 requests via phone, e-mail and internal Remedy ticket… more
- UIC Government Services and the Bowhead Family of Companies (Quantico, VA)
- …proactively detect potential problems. + Provide Tier 1 and Tier 2 support for network connectivity, system performance, and hardware/software issues, ... **Overview** SERVICE DESK SPECIALIST | TIER II (MIELS): Bowhead is seeking a Service... systems, including updates, patches, and backups. + Continuously monitor network infrastructure and systems for performance,… more
- Dobson Fiber (Oklahoma City, OK)
- …INCLUDE, BUT ARE NOT LIMITED TO: Provide Advance trouble-shooting support for Tier 1 escalations of a variety of DSL/FTTH/FTTB/VOICE/VOIP solutions. Work ... 2 under general supervision, provide technical software, hardware and network configuration and support for voice and internet services...with and train Tier 1 Support Techs in advancing troubleshooting… more
