- Global Data Systems (Lafayette, LA)
- …processes and procedures for the NOC desk + Experience assisting Tier 1 NOC Technicians support end users. + Provide troubleshooting and technical ... Summary GDS is looking for an Intern to help the NOC Technicians and the GDS NOC Team. Essential Duties and Responsibilities The essential functions include, but… more
- Robert Half Technology (Oklahoma City, OK)
- Description Robert Half is now hiring for a NOC Support Tier 1 . This role is Monday through Friday and would work 8:00 - 5:00 PM. If interested, in ... one or more systems, technologies, or processes critical to NOC success * Assist in the creation of basic...basic runbooks and operating procedures to be used by Tier 1 staff * Coach and mentor… more
- NTT America Solutions, Inc. (Ashburn, VA)
- …monitoring and administration of the NOC and associated personnel. This includes Tier 1 support , client service order ticketing from voicemail, email, ... **Want to be a part of our team?** The NOC Supervisor I will be a key member of...that provides remote level I and level II technical support to users worldwide. Under the general supervision of… more
- Dobson Fiber (Oklahoma City, OK)
- …Network Operations Center and providing support as the escalation point internally for Tier 1 and Tier 2 NOC employees to solve difficult, in dept ... The NOC Engineer Tier III will be...3 to 5 years of experience working in a NOC /help desk/system support position. Thorough understanding of… more
- CACI International (Washington, DC)
- Network Operations Center- NOC Tier 1 and 2...**More about this role:** As a teammate on our NOC , you'll be challenged with hard support problems ... NOC and Operational staff and be asked to support platform upgrades. You are expected as one of...members to coordinate ticket acceptance and resolutions. You will support the development of technical resolution reports for critical… more
- Dobson Fiber (Oklahoma City, OK)
- …on various IP, transport, and PON platforms: Calix, Nokia, Juniper, and others. Train other NOC Tier I & II, engineers as needed on process and technologies. ... Dobson Fiber's network that serves our clients by providing support that will promote the health and stability of...and weekends. QUALIFICATIONS INCLUDE: 2-3+ years' experience working in NOC environment in the telecommunications industry. 1 -2… more
- Criterion Systems (Washington, DC)
- …LAN/WAN and Unified Communication (UC) technology, tools and services + Demonstrated experience providing Tier 2 support + Willing and able to work the night ... encourage Veterans to apply. We are seeking a mission-focusedNOC Tier II Network Administratorto contribute to the success of...2 Network Administrator, you will be challenged with enterprise support problems where you will c oordinate with other… more
- Comcast (Plano, TX)
- …the country. Powered by an advanced, Gig-speed network and backed by 24/7 technical support , Comcast Business is one of the largest contributors to the growth of ... between the CMTS, transport distribution and subscriber Modem equipment. Provides technical support during the deployment of the CHSI product or the installation of… more
- altafiber (Honolulu, HI)
- …indices. **Essential Functions** **:** + Responsible to provide Network Monitoring and Surveillance Tier 1 Support in the NOC + Respond to phone calls - ... the overall monitoring and surveillance of the HT network. Responsibilities include providing tier 1 support to engineering, field operations, central office… more
- MUFG (Jersey City, NJ)
- …and Latin America. + Analyze network performance data, actively participating in Tier 1 and Tier 2 support for Windows servers, and troubleshoot issues ... Operation Center Lead to join our dynamic team. The NOC Lead will play a crucial role in monitoring,...NOC functions to help increase team efficiency. + Support Active Directory services, ensuring secure and efficient user… more
- Global Data Systems (Lafayette, LA)
- …include, but are not limited to the following: + Provide superior customer service and Tier 1 support to end users. + Provide troubleshooting and technical ... and Abilities) + High School diploma and 2+ years Telecommunications and/or NOC /Technical Support Center experience. + Network+ Certification is required for… more
- Trace Systems Inc (Scott AFB, IL)
- …Trace Systems is seeking a Secret [or higher] cleared Network Operations Center ( NOC ) Technician to provide network services in support of the Ballistic ... Overview: Job Title:Network Technician - Tier I Job Location: Scott AFB, IL Security...video feeds to PED sites, and loss of critical support services such as secure communications, radar data, and… more
- DISH Network (Littleton, CO)
- …process improvements using KPI metrics to enhance customer experience. **Key Responsibilities:** + Support escalated issues from the ORAN Tier I team, resolving ... them and escalating to the ORAN Tier III team for urgent resolution when necessary + Participate in Sev 1 & Sev 2 outage bridges and provide on-call support … more
- CACI International (Washington, DC)
- …NAC when required. **About the Role:** + In this role you will Manage the Tier 1 teams who provide technical services and support at the Tier I level, ... NOC federal and contractor leadership + Work with Tier 1 team to ensure awareness of...and competitive mix of benefits options is designed to support and protect employees and their families. At CACI,… more
- ManTech (Herndon, VA)
- …include but are not limited to:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; Technical ... support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + ...experience managing a geographically diverse team (40+) of multifunctional NOC or SOC operations staff in a 24x7x365 environment… more
- ManTech (Stennis Space Center, MS)
- …and alerts. **Responsibilities include:** + Provide direction, guidance, and oversight for Tier 1 support services that include Monitoring; Analysis; ... support activities + Provide, maintain, and continuously improve Tier 1 processes and SOPs + Collaborate...experience managing a geographically diverse team (40+) of multifunctional NOC or SOC operations staff in a 24x7x365 environment… more
- Insight Global (Austin, TX)
- Job Description An employer is looking for a candidate to join a team of Tier 1 Telepresence Engineers in the Austin, TX area. This role will be responsible for ... variety of voice and video enterprise clients in a NOC environment. This support team is responsible...years in customer service role call center, retail, enterprise-level support . -Minimum of 1 -2 years in a… more
- Koniag Government Services (Baltimore, MD)
- …place systems. TGS delivers mission-enabling IT solutions, application development and support , network/security operation center ( NOC /SOC) support , call ... completely documented in the service tickets. + Create a report detailing all open, severity- 1 issues encountered up until the time of the report creation and submit… more
- GovCIO (Martinsburg, WV)
- …capabilities of the VA's network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help Desk escalations via phone ... call, email, or the VA's ticketing system. + Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. + Maintain… more
- GovCIO (Martinsburg, WV)
- …capabilities of the VA's network gateways + Supports the VA NOC by providing Tier II network engineering support + Respond to Help Desk escalations via phone ... call, email, or the VA's ticketing system. + Maintain existing NOC processes and procedures as well as recommend improvements to the chain of command. + Maintain… more