- Mass Markets (Las Cruces, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Mesilla, NM)
- …day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible for ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC...and possess a strong work ethic. A background in call center operations management is… more
- Mass Markets (Wichita, KS)
- …to ensure maximum quality and production of direct reports. Supervisors work closely with the Call Center Operations Manager in ensuring the overall ... working with people, and possess a strong work ethic. A background in call center operations management is required, and customer service, technical support,… more
- UGI Corporation (Brooklyn Heights, OH)
- …Segment: Behavioral Health, Substance Abuse, Call Center Manager , Call Center Supervisor, Operations Manager , Healthcare, Customer Service, ... technician routing/dispatching + Demonstrated supervisory or management experience in operations or call center environment + Ability to collaborate with… more
- Elevance Health (Grand Prairie, TX)
- ** Manager Pharmacy Clinical Operations - CarelonRx - Mail-Order Call Center ** **Location:** The ideal candidate will live within 50 miles of our **Grand ... overall health outcomes by putting the patient first. The ** Manager of Pharmacy Clinical Operations ** is responsible...needed + Experience in central fill or mail-order pharmacy operations + Call center experience… more
- Entergy (Baton Rouge, LA)
- …for this position. **Job Segment:** Pipeline, Call Center Manager , Call Center Supervisor, Operations Manager , Energy, Customer Service, ... Supervisor, Damage Prevention (Gas Operations ) **Date:** Apr 25, 2024 **Location:** Baton Rouge,...committee when asked to participate by the Louisiana One Call Center . + Work with Gas Managers… more
- UGI Corporation (Charlotte, NC)
- …Segment: Behavioral Health, Substance Abuse, Call Center Manager , Call Center Supervisor, Operations Manager , Healthcare, Customer Service, ... technician routing/dispatching + Demonstrated supervisory or management experience in operations or call center environment + Ability to collaborate with… more
- Three Saints Bay (Battle Creek, MI)
- ** Call Center Manager (3686)** Location...training be provided pursuant to the requirements of the Call Center operations as outlined in ... Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:**...(on or off site) based on needs for effective Call Center operations to include… more
- Bank OZK (Cumming, GA)
- Assistant Manager Call Center + Job...providing guidance to and oversight of call center support staff. Ensures day-to-day operations of a ... Functions: + Provides guidance and oversight to the call center support staff. + Guides day-to-day operations of call center staff to ensure calls… more
- Providence (Brea, CA)
- **Description** Under the direction of the Call Center Manager , the Call Center Supervisor is responsible for direct supervision of the Call ... Center Staff and collaborates with Call Center leadership to guide and support departmental needs. In...additional information. + Two years: Experience working in a call center environment. + Two years: Experience… more
- Pearl Interactive Network (Laguna Niguel, CA)
- …Network is sourcing Call Center Managers for Future Opportunities.** The ** Call Center Manager ** is responsible for analyzing business processes and ... recommending improvements. The Call Center Manager will support...organizational strategic plans and reviews. + Maintain and improve call center operations by monitoring… more
- Mass Markets (Dallas, TX)
- …in the P&C industry and account management. Experience in BPO insurance contracts, call center operations , customer services and/or retention is preferred. ... POSITION OVERVIEW MCI is seeking an experienced Insurance Call Center Customer Service Manager...Managers are responsible for overseeing the day to day operations of call center insurance… more
- Mass Markets (Mesilla, NM)
- POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center ... account management of contact center clients. Experience in both contact center operations and client services or account management is preferred. Candidates… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW SENIOR CALL CENTER CLIENT ACCOUNT MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Looking to add an experienced Call Center ... contact center clients. Experience in both contact center operations and client services or account...GravisApps, Mass Markets, MCI Federal Services (MFS), The Sydney Call Center , OnBrand24, and Valor Intelligent Processing… more
- KSA Integration LLC (Stafford, VA)
- Call Center Program Manager ...problems or trends and escalate to the appropriate contact center operations section and/or leadership. + Reinforce ... personnel. + Actively participate in weekly quality, WFM, training, collaboration, and call calibration meetings with the operations team, as appropriate. +… more
- Penn Medicine (Radnor, PA)
- …Radnor- 145 King of Prussia Rd Hours: Full Time Summary: Responsible for OB/GYN Call Center Operations and individual specialty queues, including customer ... develop and implement an effective communication plan with your Call Center team and Manager .... Manager . Responsible for proactively communicating with the Manager regarding status of operations , potential issues… more
- Rock Region METRO (North Little Rock, AR)
- …unexpected call center staffing shortages. STATUS AND SCOPE: + Reports to: Call Center Manager + Direct Reports: None + Knowledge of Rock Region ... Customer Service Call Center Representative North Little Rock,...Center team, who reports to the customer service manager . KEY SUCCESS FACTORS: + Professional, knowledgeable and friendly… more
- SOS International LLC (El Paso, TX)
- …that encourages diversity, teamwork and personal development. + Collaborate with the Call Center Manager and Program Managers and functional/process ... Managers. + Perform other duties as assigned by the Call Center Manager , displaying adaptability...wellness services, and/or data management services fields, programs, and/or operations . + Proficiency in computer operations and… more
- CoreSite (Santa Clara, CA)
- As a leader in CoreSite's Operations team, the SV9 Manager - Data Center Operations is responsible for all operational aspects and uptime of the data ... base building support systems. All Data Center Operations staff reports through the Manager -...normal business hours, including weekends, late nights, holidays, and on- call support + Ability to lift up to 50… more
- TEKsystems (Boston, MA)
- …, Data entry, Inbound call , Call center management, Call center operations , medical terminology, Customer support, Health care, Customer service ... and identify performance gaps; escalate training leads to help manager . Train or coach new customer service reps as... center ,Data entry,Inbound call , Call center management, Call center operations… more