- GovCIO (Bethesda, MD)
- **Overview** GovCIO is currently hiring for an Operations / Customer Service Delivery Manager for our NIH-CIT proposal. This position will be located in ... USD $144,497.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5787/ operations - customer - service - delivery -manager/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-MD-Bethesda_… more
- NANA Regional Corporation (Portsmouth, NH)
- … Operations Manager, you are responsible for all operations , including service delivery , customer satisfaction, site staffing and engagement, and ... **Relaxation** : Paid time off, including federal holidays. **Responsibilities** + Manage site service delivery operations to ensure compliance with all… more
- DISH Network (Englewood, CO)
- …Experience and Requirements** **Education and Experience:** + 1+ years in HR operations , service delivery model, customer service , or employee ... + Excellent presentation/facilitation, organizational, analytical, interpersonal, written/oral communication, and customer service skills + Meet all of DISH's… more
- SAIC (VA)
- …to ensure on-time delivery and no disruption to a customer 's ongoing operations or service delivery + Provide guidance, direction, and mentoring to ... government customer base in program management, transition management, and/or service delivery leadership roles + Experience with program, project, and… more
- NextEra Energy (Miami, FL)
- **FPL Fiber Network Operations Service Delivery Leader** **Date:** May 1, 2025 **Location(s):** Miami, FL, US, 33134 **Company:** NextEra Energy ... energy! **Position Specific Description** The Fusion Center Fiber Network Operations Service Delivery Leader is...Organize tasks, manage priorities, meet schedules, and deliver on customer commitments and SLAs. + Ability to negotiate and… more
- MTA (Brooklyn, NY)
- Director Operations Training - Service Delivery Job ID: 11504 Business Unit: New York City Transit Location: Brooklyn, NY, United States Regular/Temporary: ... Posted: Apr 22, 2025 Description Job Information: Title: Director Operations Training - Service Delivery ...rules, policies, and procedures + Strong management, problem solving, customer service , and administrative skills. + Adaptable… more
- Arvato Bertelsmann (Louisville, KY)
- As a Service Delivery Operations Manager at Arvato, you will play a key role in driving client satisfaction by leading a team focused on meeting and ... internal stakeholders. Additionally, you will collaborate closely with the operations team to align service delivery...alignment on client needs and business goals. * Review Customer Statements of Work (SOWs), monitor daily activities to… more
- TTEC (Duluth, GA)
- …days and ignite your career with TTEC's award-winning employment experience. As a Service Delivery Manager working onsite in Duluth Georgia, you'll be a ... key success metrics associated with goals. These include: + Customer Satisfaction Score + Service Level Goals...table in your own unique way. \#LI-Onsite **Title:** _Service Delivery Operations Manager - Mid Shift_ **Location:**… more
- Capgemini (Orlando, FL)
- …regularly with Capgemini and the customer 's senior management * Assist service delivery managers with resolving raised issues * Assist, propose, and ... the customer . The Senior Director of Network Operations will be responsible for the global delivery...* 5 years as a director, senior manager or service delivery manager supporting network services required… more
- Amazon (Temecula, CA)
- …are building new products and services every day on behalf of our customers. As a Delivery Station Customer Service Associate, you will help improve the ... making sure we put smiles on customer 's faces. Key job responsibilities As a Delivery Station Customer Service Associate, you will be responsible for: -… more
- Fujitsu (Richardson, TX)
- …and oversee project execution, manage resource planning, and maintain high-quality service delivery , all while optimizing processes to enhance efficiency ... is an **Elite** **ServiceNow partner** looking for a motivated delivery and operations leader to join our...improve efficiency, scalability, and profitability. + Monitor and enhance delivery KPIs, SLAs, and customer satisfaction metrics.… more
- Baptist Memorial (Memphis, TN)
- Overview Summary The Senior IT Director of Service Delivery and Customer Experience oversees IT customer service throughout the Baptist corporate ... 22 acute care settings, our 150+ ambulatory sites, business operations , and academic environments. + Service Markets...the organization. + Provide leadership and be responsible for delivery of IT customer service … more
- Conduent (Plano, TX)
- …be part of a culture where individuality is noticed and valued every day. ** Operations Delivery Analyst IV** **GENERAL DESCRIPTION** The responsibilities of the ... jobs are imported, uploaded, and finalized on the Business Customer Gateway. Assist Operations management to pull...Management and Client Advocates. Direct report to the Director, Service Delivery . Pay Transparency Laws in some… more
- Indy Gov (Indianapolis, IN)
- …facets of recreational programming, aquatic operations , frontline customer service , and service delivery . Established policies and procedures control ... responsible for routine daily operational tasks related to aquatic operations at assigned park location under the supervision and...facility with a high priority on safety and exemplary customer service + Follows all established protocol… more
- Wolters Kluwer (Philadelphia, PA)
- ** Customer Service Technical Specialist ( Delivery Manager) - Hybrid USA R0048087 |** **CPESG | Enablon EHS - NA - Wolters Kluwer** **Job Description** ... modules, and highly configurable. Therefore, each customer solution is unique. ** Customer Service Technical Specialist ( Delivery Manager** ) is… more
- Staples (Framingham, MA)
- …high level of customer satisfaction. **What you'll be doing:** + Define customer service level expectations and delivery requirements. + Develop internal ... overseeing and managing all aspects of the company's third-party delivery operations , ensuring efficient and timely ...performance and quality metrics for each customer account. + Ensure efficient and timely … more
- 7-Eleven (Irving, TX)
- Live Delivery Operations Associate Apply Now (https://my7elevenhr.wd12.myworkdayjobs.com/Careers/job/SSC-Irving-TX/Live- Delivery - Operations ... work a flexible schedule that provides needed coverage for customer service levels. Required to read and...and model the company values. + Experience with quick service restaurants or retail operations is highly… more
- General Motors (Mountain View, CA)
- …from and contributing to an innovative automotive ecosystem. **Key Responsibilities:** + **App Delivery Operations :** + Support the end-to-end App Delivery ... and resolve issues promptly. + Collaborate with engineering and operations teams to improve delivery workflows and...tools, and best practices to support team knowledge-sharing. + ** Customer Experience Focus:** + Ensure that App Delivery… more
- Humana (Frankfort, KY)
- …of all components of enterprise contact center technologies to deliver best-in-class customer experience. ** Operations & Service Management** + Establish ... a dynamic and experienced AVP to lead the strategic delivery , operations , and ongoing enhancements of our...the teams. + Work closely with business, product, and customer service teams to understand needs, drive… more
- Staples (Sacramento, CA)
- …products, services, and expertise to our customers. **What you'll be doing:** The Fleet Delivery Operations Manager leads the operation of Staples Delivery ... this role, you will lead and manage towards excellent customer service and customer retention.... retention. You will collaborate with the Director of Delivery Operations for preparing and planning strategies… more