- ICF (Austin, TX)
- Description Purpose of the Position: The **Office of Refugee Resettlement National Call Center (ORRNCC) Supervisor** will oversee call specialists who ... emotional, behavioral, or psychological support and interventions. * Work closely with the call center staff, ORR sponsors, and client's stakeholders in… more
- ICF (San Antonio, TX)
- …emotional, behavioral, or psychological supports and interventions. + Work closely with the call center staff, ORR (client) and client's stakeholders in ... years' experience interviewing children. + Experience with Office of Refugee Resettlement. + Call Center experience. + Ability to work weekends, nights, evenings… more
- ICF (Martinsville, VA)
- …emotional, behavioral, or psychological supports and interventions. + Work closely with the call center staff, ORR (client) and client's stakeholders in ... Description The Bilingual FRA (Family Reunification Application) Call Specialist will be responsible for outbound and inbound calls to assist in identifying and… more
- ICF (Austin, TX)
- …emotional, behavioral, or psychological supports and interventions. * Work closely with the call center staff, ORR (Office of Refugee Resettlement) and ... Description Purpose of the Position: The ORRNCC ** Call Specialist** will be responsible for providing quality services to the children, sponsors, community members… more
- 8-koi, Inc. (Brownsville, TX)
- …experience in case, unification management work. + Case Management Wellness Check, call center experience (Preferred) + ORR experience (Preferred) ... Department of Health & Human Services (HHS), office of Refugee Resettlement's ( ORR ) Unaccompanied Children Program and its care providers, and any additional clients… more
- ICF (San Antonio, TX)
- …Reviews and submits new referrals to Post Release Services. + Work closely with the call center staff, ORR (client) and client's stakeholders in the ... to ensure uniform quality standards are applied at the Call Center including call monitoring...Reviewing or preparing safety reports to be submitted to ORR . + Identifying training needs based on review of… more
- ICF (San Antonio, TX)
- …will be responsible for oversight of all quality assurance operations related to the ORR Call Center and execution of project deliverables. The position ... streams related to training, QA, and reporting project deliverables. + Work closely with the call center staff, ORR (client) and client's stakeholders in the… more