- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Business Process Analyst **Location:** Cambridge, MA **About the Job** Join the ... seeking a skilled Business Process Analyst to join our Patient Support Services team, playing...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Cardinal Health (Santa Fe, NM)
- …to program business rules. + Report system issues that can impact our client relationship management system ( CRM ) and/or productivity in a timely manner. ... preferred. + 3-5 years of experience in related field of patient support programs preferred. + Previous management experience preferred. + Previous Quality… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Patient Support Services - CRM (Salesforce Health Cloud) Reporting Analyst **Location:** Cambridge, MA **About the Job** We are seeking a ... skilled CRM Reporting Analyst to join our Patient Support Services team, playing...grooming sessions, sprint planning, and executing UAT scripts. + Support PSS data management strategy in the… more
- Cardinal Health (Hartford, CT)
- …to program business rules. + Report system issues that can impact our client relationship management system ( CRM ) and/or productivity in a timely manner. ... Cardinal Health Sonexus (TM) Access and Patient Support helps specialty pharmaceutical manufacturers...life. Our diverse expertise in pharma, payer and hub services allows us to deliver best-in-class solutions-driving brand and… more
- Sanofi Group (Cambridge, MA)
- **Job Title:** Associate Director, Patient Support Services - Systems Trainer **Location:** Cambridge, MA **About the Job** Join the team transforming care ... planning and implementation of all systems training for our CRM and Events Platforms. This will include programs design...meetings, virtual and on demand training courses, for our Patient Support Services (PSS) team.… more
- Novo Nordisk (Plainsboro, NJ)
- …include Customer Care program vendor, other patient support program vendors, marketing agencies and professional services vendors. Essential ... all in-line and future launch products which contain live patient support services . This includes...health care experience preferred + Experience leader working in Customer Relationship Management Systems, Safety… more
- Boehringer Ingelheim (Ridgefield, CT)
- …(Salesforce Health Cloud, Veeva CRM ), Salesforce Marketing Cloud, patient management platforms, and data analytics tools + Certified Patient ... + Ability to design and implement patient -facing applications that support segmentation, consent, and preference management on cloud infrastructure such… more
- Sanofi Group (Dallas, TX)
- …Patient Education Liaison (PEL) is a key field-based member of the US Rare Diseases Patient Support Services team. The PEL upholds the patient -focused ... to improve processes and outcomes, embracing change and innovation to enhance patient support and results. + Complete administrative reports and projects… more
- Genentech (South San Francisco, CA)
- …Relocation Assistance is not available **Job Summary** The **Director, Healthcare Professional (HCP) Customer Relationship Management ( CRM )** will drive ... product standards for the Healthcare Provider Customer Relationship Management (HCP CRM ), leveraging...customer satisfaction. + Collaborate with the Technical Product Manager on vendor engagement and performance management … more
- Robert Half Office Team (Palo Alto, CA)
- …with patient needs. * Utilize reference tools to provide accurate doctor- patient support and respond promptly to non-clinical concerns. * Maintain clinic ... and verbal, tailored to diverse audiences. * Proven ability to deliver excellent customer service while managing multiple tasks effectively. * Skill in… more
- Houston Methodist (Houston, TX)
- …a positive patient experience by addressing concerns and helping resolve service -related issues** + **Maintain accurate records and ensure timely updates in ... patient flow and satisfaction** At Houston Methodist, the Patient Services Specialist PRN is responsible for...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Houston Methodist (Houston, TX)
- …+ **Ability to work in a patient facing environment** + **Exceptional customer service skills** + **Ability to work in a fast-paced department, doing ... day staff who will handle.** At Houston Methodist, the Patient Services Specialist PRN is responsible for...members and co-workers in a manner consistent with a customer service focus and application of positive… more
- Xeris Pharmaceuticals, Inc. (Chicago, IL)
- …website content - ensuring a consistent and compliant brand message. + Collaborate with patient services and advocacy to support marketing material needs and ... with cross-functional partners, including Sales, Market Access, Commercial Operations, Patient Services , Medical Affairs, Regulatory, Legal and Compliance,… more
- Robert Half Office Team (Syracuse, NY)
- Description We are looking for a skilled and detail-oriented Patient Service Representative to join our team in Syracuse, New York. This is a ... patient needs. * Experience with medical charting, patient records , and related documentation. * Ability...accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to… more
- IQVIA (Des Moines, IA)
- …to payers, physicians, and patients. A significant part of our business is providing patient support programs on the behalf of our customers. With the right ... marketing of pharmaceutical and medical products. With a focus on providing talent for patient support , field/inside sales, medical device support , clinical … more
- Capgemini (San Francisco, CA)
- …core focus areas are **commercial and digital transformation, innovation, business agility, patient services , and patient experience** . Skilled across ... inform Salesforce roadmap development + Translate business requirements into Salesforce CRM functional specifications and support configuration and testing… more
- Medtronic (Dayton, OH)
- …sales support to assist the district in meeting Cardiac Rhythm Management ( CRM ) sales and customer service objectives. CRM seeks collaborative ... Stays up to date on new products, solutions and patient management offerings + Completes all assigned...+ Ability to meet vendor credentialing requirements + Excellent customer service skills + Excellent interpersonal, written/verbal… more
- Genentech (South San Francisco, CA)
- …channel, this individual will leverage deep CRM expertise to understand customer needs across multiple segments and support current users (eg, field ... this job posting. **Job Summary:** The Product Owner for Customer CRM will lead the strategy and...Customers: Health systems, managed care organizations (HCOs, MCOs) The Patient customer type is explicitly excluded from… more
- Medtronic (Mounds View, MN)
- …more connected, compassionate world. **A Day in the Life** The Marketing Competitive Strategy Manager is the CRM -level subject matter expert on CRM ... degree and 3 years of experience. **Nice to Have:** + Product knowledge across CRM devices and services + Ability to coordinate among different teams across… more
- Stanford Health Care (Redwood City, CA)
- …Candidate Profile * Strong multitasker with excellent communication and customer service skills. * Adaptable and able to support multiple providers across ... patient phone calls, prescription refills, and clinic support operations, manage CRM /In-Basket, and serve as...solve problems and identify solutions. + Ability to demonstrate customer service skills in interactions with all… more