- Walt Disney Company (Kapolei, HI)
- …following roles, including, but not limited to:Front Desk and Arrival Staff Agent - Check in/out process, greeting/welcoming arriving guests, assist guest with ... questions regarding their room, folio activity or hotel reservationConcierge Agent - assist Guests with questions, directions, event schedules, dining reservations,… more
- IHG (Santa Monica, CA)
- …the Americas flagship. For more information visit RegentSantaMonicaBeach.com. **Job Summary:** The PBX (Emerald Connect) Agent will play a pivotal role in ... enhance guest service skills. **What We need from you:** + Previous experience as a PBX operator or in a similar role, within a luxury hotel is highly preferred. +… more
- Sage Hospitality Group (Austin, TX)
- **Why us?** Sage Hospitality Group is set to hire a **Part - Time Front Desk Agent / PBX Operator** at Hotel Van Zandt in Austin, Texas! Located in the Rainey ... responses, in person and on telephone. + Operates the PBX equipment by accepting incoming calls, assisting outgoing calls,...facing role. Preferred 6 months experience in a similar PBX role. **Knowledge/Skills** + Must have high school graduate… more
- Omni Hotels (Hot Springs, VA)
- …in Synergy and Opera. + Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency procedures and execute to standard. + Be ... familiar with all hotel amenities (Wireless Internet, Select Guest Program, GHA Discovery Program, Laundry Services, and Omni Kids Program). + Be familiar with all hotel facilities (F&B Outlets, Activities, Membership, Business Center, Gift Shops, Coffee Shop,… more
- Spanish Peaks Mountain Club (Park City, UT)
- …Please Click Here (https://www.myworkday.com/montage/d/task/2998$46522.htmld) to apply internally. Front Office Agent SUMMARY The Front Office Agent is ... responsible for hosting our guests during their stay; warm welcome upon arrival, creating unique memories specific to guest personas, creating and maintaining professional relationships with guests to enhance their overall experience. This role will contribute… more
- Hilton (New York, NY)
- …looking for a temporary overnight Guest Service Agent to join our front office team\! Our ... and spelling\. + Operate office equipment including, but not limited to, computers, PBX system, fax machine, e\-mail, etc\. \#LI\-LG1 **What are we looking for?**… more
- Vail Resorts (Vail, CO)
- …and outdoor dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest's first experience while answering ... following roles, but not limited to: + **Front Desk and Arrival Staff Agent -** Check in/out process, greeting/welcoming arriving guests, assist guest with questions… more
- The Walt Disney Company (Kapolei, HI)
- …including, but not limited to: + **Front Desk and Arrival Staff Agent -** Check in/out process, greeting/welcoming arriving guests, assist guest with questions ... regarding their room, folio activity or hotel reservation + **Concierge Agent ** - assist Guests with questions, directions, event schedules, dining reservations,… more
- Omni Hotels (Hilton Head Island, SC)
- …beautiful Omni Hilton Head Oceanfront Resort is seeking an Overnight Front Desk Agent that is responsible for providing a five-star welcome and departure experience ... serving as ambassadors throughout the guest's stay. TheFront Desk Agent makes the first impression upon our guests by...to operate the phone and alarm systems in the PBX department. + Be well-versed in all Front Office… more
- Omni Hotels (Austin, TX)
- …perfect match. Job Description Omni Hotels & Resorts is seeking anOvernight Front Desk Agent including a $500 Sign-On Bonus for the beautiful new Barton Creek Resort ... front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures...familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest scenarios and… more
- Omni Hotels (San Diego, CA)
- …your perfect match. Job Description Omni Hotels & Resorts is seeking Front Desk Agent at the Omni San Diego Hotel! If you love hospitality, creating amazing customer ... front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures...familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest scenarios and… more
- Omni Hotels (Atlanta, GA)
- …key access according to front office SOP's. + To be thoroughly acquainted with PBX Operator duties. + Be familiar with emergency procedures and Alarm System in the ... PBX department. + Be familiar with guest scenarios and...+ To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, and execute to standard.… more
- Travel + Leisure Co. (Clearwater Beach, FL)
- …into exceptional experiences for millions of travelers worldwide. **Summary:** The Universal Agent is responsible for greeting all guests in lobby, maintaining the ... guests in and out of the resort and to PBX as needed; while enhancing the overall guest experience...their stay, following the standard operating procedures. - Answer telephones/ PBX and direct calls utilizing proper etiquette. - Receive… more
- Hilton (Honolulu, HI)
- …looking for a **Reservation Agent ** to join the team\! ... applicable\._ **What will I be doing?** As a **Reservation Agent ** , you would be responsible for answering telephone...duties as assigned by the supervisor such as assisting PBX operators or performing certain responsibilities as a Guest… more
- Tioga Downs Casino Resort (Nichols, NY)
- Front Desk Agent Do you have a passion for customer service? Tioga Downs is looking for a Front Desk Agent to provide top-notch customer service for our Hotel ... * Listening for and responding to guest complaints. * Operates Hotel switchboard and/or PBX . * Ensures a maximum level of service and satisfaction is achieved and… more
- Omni Hotels (Houston, TX)
- …Service and Standard Operating Procedures. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Preparation of daily reports and ... the service recovery process. + To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, emergency procedures and execute to standard. + Be… more
- Kimpton Hotels & Restaurants (Cleveland, OH)
- …Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act as an advocate for the hotel, be a creator of ridiculously personal experiences, and develop relationships with guests that will compel them to return. **Some of your… more
- Travel + Leisure Co. (Chicago, IL)
- …into exceptional experiences for millions of travelers worldwide. **Job Summary** The Universal Agent is responsible for greeting and registering guest in and out of ... expectations of the arrival and check-in process. (10% time) + Answer telephones/ PBX and direct calls utilizing proper etiquette. Receive guest requests and/or… more
- IHG (Bellevue, WA)
- …best of Bellevue's luxury landscape. **Your day to day** **Overview** As a Front Desk Agent , you will be the first point of contact for our guests, ensuring they ... safety deposit boxes, photocopying, filing registration cards, In-room dining, and assisting PBX operators or reservation agents. + Must be available for various… more
- IHG (Bellevue, WA)
- …the best of Bellevue's luxury landscape. **Your day to day** **As a Front Desk Agent , you will be the first point of contact for our guests, ensuring they receive ... safety deposit boxes, photocopying, filing registration cards, In-room dining, and assisting PBX operators or reservation agents.** + **Must be available for various… more
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