- Marriott (New York, NY)
- **Additional Information** **Job Number** 25073557 **Job Category** Rooms & Guest Services Operations **Location** The Ritz-Carlton New York NoMad, 25 West 28th ... Type** Non-Management **POSITION SUMMARY** Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard station.… more
- Vail Resorts (Keystone, CO)
- …and hotel staff, as necessary, to include filling in other roles such as concierge, greeter, PBX , Guest Service Agent , and any other assistance when ... Desk Team and is responsible for maintaining and enforcing Brand Standards of Guest Service and procedures to ensure a professional and genuine guest … more
- Omni Hotels (Orlando, FL)
- …importance of our Medallia scores. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Maintain 4-Star/4-Diamond Standards of ... Golf Club). + To be familiar with the inter-relationship between the different departments ( PBX , Guest Service , Housekeeping, F&B outlets, Gift shop, and… more
- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest...knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making… more
- The Walt Disney Company (Kapolei, HI)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... and much more! Operators are responsible for providing the Guest 's first experience with the Spirit of Aulani while...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- Kimpton Hotels & Restaurants (Cleveland, OH)
- …it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Kimpton Hotels & Restaurants (Denver, CO)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service ...education degree (GED) required. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …downright exceptional. Guests feel it; you'll feel it too. **What You'll Do** The Guest Service Agent (Overnight) is responsible for registration and ... check-out, PBX operations, mail and message service all the while providing outstanding service ...education degree (GED) required. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Omni Hotels (Austin, TX)
- …To be familiar with the inter-relationship between the different departments (to include PBX , Guest Services , Housekeeping, F&B outlets, Banquets, Sales, ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering… more
- Omni Hotels (Boston, MA)
- …To be familiar with the inter-relationship between the different departments (to include PBX , Guest Services , Housekeeping, F&B outlets, Banquets, Sales, ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...a professional business appearance, attitude, and performance + Prior guest service experience required, preferably hotel front… more
- Omni Hotels (San Diego, CA)
- …+ Must be able to work the overnight shift, weekends, and holidays. + Prior guest service experience is required. + Prior PMS Cashiering experience is required. ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- Omni Hotels (Houston, TX)
- …Service and Standard Operating Procedures. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Preparation of daily reports ... guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of...+ To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, emergency procedures… more
- Sage Hospitality Group (Portland, OR)
- **Why us?** We are looking for a seasonal **Front Desk Agent ** for The Hotel Zags.This work is on a temporary basis for the busy season from April to ... Zags is all about the city around it.** **Job Overview** **Front Desk Agent ** responds in a professional and courteous manner to arriving, departing and in-house… more
- Hilton (Orlando, FL)
- …and external calls in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible ... terms and conditions of employment\._ _ \#LI\-CS2 _ **Job:** _Guest Services , Operations, and Front Office_ **Title:** _Communications Agent \-… more
- Army Installation Management Command (Honolulu, HI)
- Summary Serves as a Hotel Customer Service Agent for the Front Office Department of the Hale Koa Hotel. This is an open continuous announcement. Resumes are only ... will be considered. Responsibilities Serves as a hotel customer service clerk at a lodging property having in excess...normally associated with front desk operations as desk clerk, PBX services , reservations, activities, and security for… more
- University of Southern California (Los Angeles, CA)
- …(https://usc.wd5.myworkdayjobs.com/ExternalUSCCareers/job/Los-Angeles-CA University-Park-Campus/Front-Desk- Agent \_REQ20156856/apply) Auxiliary Services Los ... rights and obligations as a job candidate. USC Auxiliary Services , one of the largest divisions at The...Agent , you will continue to provide exceptional customer service . We constantly strive to provide thebest USC experience,… more
- Sage Hospitality Group (San Francisco, CA)
- **Why us?** Hotel Zetta is seeking a full-time Front Desk Agent to join our team in serving guests with creativity and passion! Work Where You Belong! **Hotel ... in which we live and work. By providing genuine service we build relationships with our guests and value...and VIP's by providing accurate and timely information and services . They respond to telephone and in-person inquiries regarding… more
- Sage Hospitality Group (Philadelphia, PA)
- …first impression-with its own collection of artworks, its subdued brand of stellar service , its unassuming luxury, and its warm and neighborly welcome. Confident and ... Hotel may be for you. We are currently seeking an Assistant Front Desk Agent to join our amazing team! **Job Overview** Responds in a professional and courteous… more
- Sage Hospitality Group (Breckenridge, CO)
- …2025 or until the position is filled._ Hotel Alpenrock is seeking a **Front Desk Agent ** to join us! This is in a superior location, modern lifestyle hotel with ... touchpoint of our business from our associates, guests, owners, and communities. The service and courtesy you extend and promote daily will ensure a healthy and… more