- Walt Disney Company (Kapolei, HI)
- …requests.Previous computer experience- requires use of internet and other application systemsHigh guest service expectations, initiative and ability to hold a ... theme park admission and much more!Operators are responsible for providing the Guest 's first experience with the Spirit of Aulani while answering phones and… more
- Sage Hospitality Group (Austin, TX)
- **Why us?** Sage Hospitality Group is set to hire a **Part - Time Front Desk Agent / PBX Operator** at Hotel Van Zandt in Austin, Texas! Located in the Rainey ... Street District, Hotel Van Zandt features 319 guest rooms and more than 25,000 square feet of...in which we live and work. By providing genuine service we build relationships with our guests and value… more
- IHG (Santa Monica, CA)
- …handling procedures and security protocols. + Participate in training programs to enhance guest service skills. **What We need from you:** + Previous experience ... Exceptional communication and interpersonal skills with a focus on delivering impeccable guest service . + Outstanding organizational abilities and skill for… more
- Omni Hotels (Hot Springs, VA)
- …+ To be thoroughly acquainted with the AM and PM checklist. + Process guest check-outs according to Omni's Moments of Service and Standard Operating Procedures. ... included within guest folios + Log all guest requests, service deficiencies, and work orders...+ Be thoroughly knowledgeable of all Front Office and PBX Moments of Service scenarios, emergency procedures… more
- Spanish Peaks Mountain Club (Park City, UT)
- …guest stay areas of opportunity. Going above and beyond to recover any service opportunities and exceed guest expectations + Communicating and partnering with ... is personalized and executed seamlessly + Maintaining proper record keeping for guest accounts, being knowledgeable about hotel services and local surroundings… more
- Hilton (New York, NY)
- …Plaza \(https://www\.hilton\.com/en/hotels/nycuphh\-millennium\-hilton\-new\-york\-one\-un\-plaza/\)is looking for a temporary overnight Guest Service Agent ... Hilton remains an innovative, forward\-thinking hospitality leader by offering best\-in\-class products, services , and amenities to ensure that every guest feels… more
- Vail Resorts (Vail, CO)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... dining, Rock Resorts Spa and fitness center. **Job Summary:** PBX Operators are responsible for providing the Guest...knowledge is a plus. Continually provide prompt and courteous service when answering guest calls and making… more
- The Walt Disney Company (Kapolei, HI)
- …computer experience- requires use of internet and other application systems + High guest service expectations, initiative and ability to hold a conversation with ... and much more! Operators are responsible for providing the Guest 's first experience with the Spirit of Aulani while...needs. After their arrival, operators continue to provide great service as they assist our Guests in-house with questions… more
- Kimpton Hotels & Restaurants (Cleveland, OH)
- …it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Kimpton Hotels & Restaurants (Santa Barbara, CA)
- …it; you'll feel it too. **What You'll Do** The Guest Service Agent is responsible for registration and check-out, PBX operations, mail and message ... service all the while providing outstanding service to our guests along the way. You'll act...customer-facing role is preferred. + Knowledgeable of immediate area, services , attractions, and events. + Flexible schedule, able to… more
- Omni Hotels (Hilton Head Island, SC)
- …guest satisfaction scores. + Demonstrate knowledge of all Moments of Service across PBX , Guest Services , and Front Desk. + Uphold service ... , as well as, serving as ambassadors throughout the guest 's stay. TheFront Desk Agent makes the...Club + Understand the interdepartmental relationships, especially between: + PBX + Guest Services +… more
- Omni Hotels (Austin, TX)
- …To be familiar with the inter-relationship between the different departments (to include PBX , Guest Services , Housekeeping, F&B outlets, Banquets, Sales, ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...our Medallia scores. + Maintain Four Diamond Standards of guest service + Proper phone etiquette; answering… more
- Omni Hotels (Atlanta, GA)
- …To be familiar with the inter-relationship between the different departments (to include PBX , Guest Services , Housekeeping, F&B outlets, Banquets, Sales, ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...a professional business appearance, attitude, and performance + Prior guest service experience required, preferably hotel front… more
- Omni Hotels (San Diego, CA)
- …+ Must be able to work the days evenings, weekends, and holidays. + Prior guest service experience is required. + Prior PMS Cashiering experience is required. + ... familiar with emergency procedures and Alarm System in the PBX department. + Be familiar with guest ...guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of… more
- Travel + Leisure Co. (Clearwater Beach, FL)
- …of the resort and to PBX as needed; while enhancing the overall guest experience with exceptional service . **Position Description:** - Greet guests, be a ... order to resolve guest request and/or complaints. - Delivering general concierge services for all onsite guests by providing several ways of contact in order to… more
- Omni Hotels (Houston, TX)
- …Service and Standard Operating Procedures. + Understand all Moments of Service for PBX , Guest Services and Front Desk. + Preparation of daily reports ... guest requests and concerns, effectively adhering to the service recovery process. + To be thoroughly knowledgeable of...+ To be thoroughly knowledgeable of all Front and PBX Moments of Service scenarios, emergency procedures… more
- Hilton (Honolulu, HI)
- …supervisor such as assisting PBX operators or performing certain responsibilities as a Guest Service Agent \. **What are we looking for?** Since being ... Agent ** to join the team\! With 5 main guest room towers and 150,000 square feet of event...global hospitality company, spanning the lodging sector from luxurious full\- service hotels and resorts to extended\-stay suites and mid\-priced… more
- Travel + Leisure Co. (Chicago, IL)
- …into exceptional experiences for millions of travelers worldwide. **Job Summary** The Universal Agent is responsible for greeting and registering guest in and ... to the site's sales team, while enhancing the overall guest experience with exceptional service . **Essential Job...PBX and direct calls utilizing proper etiquette. Receive guest requests and/or complaints and ensure that appropriate actions… more
- IHG (Bellevue, WA)
- …to creating unforgettable guest experiences. Whether your passion lies in guest services , culinary arts, or event management, joining our team means ... **Your day to day** **Overview** As a Front Desk Agent , you will be the first point of contact...guests, ensuring they receive a warm welcome and exceptional service throughout their stay. You will manage guest… more
- IHG (Bellevue, WA)
- …to creating unforgettable guest experiences. Whether your passion lies in guest services , culinary arts, or event management, joining our team means ... landscape. **Your day to day** **As a Front Desk Agent , you will be the first point of contact...guests, ensuring they receive a warm welcome and exceptional service throughout their stay. You will manage guest… more
