- TECO Energy (Ybor City, FL)
- …opportunities available in all of these locations. TITLE: Information Technology Infrastructure Library ( ITIL ) Process Analyst Sr and Consultant ... PERFORMANCE COACH: Mgr IT Service Management COMPANY: Tampa Electric Company DEPARTMENT: ... Information Technology Infrastructure Library ( ITIL ) **Sr Process Analyst**… more
- Belcan (Clayton, NC)
- …delivery model. Key Responsibilities IT Service Desk Optimization & ITIL Process Enhancement * Assess and improve Incident Management , Request Fulfillment, ... business objectives. We are looking for someone with deep ITIL expertise, strong experience in ITSM process ...Problem Management , and Service Level Management processes to align with ITIL best… more
- ADM (Erlanger, KY)
- …Certifications such as PMP (Project Management Professional), ITIL ( Information Technology Infrastructure Library ), or certifications in ... automation tools and technologies, including but not limited to Infrastructure , RPA (Robotic Process Automation), AI/ML (Artificial...PMP (Project Management Professional), ITIL ( Information Technology Infrastructure Library… more
- BAE Systems (Mclean, VA)
- …continual improvement of TO performance . The role will leverage Information Technology Infrastructure Library ( ITIL ) best practices for IT ... Corps of Engineers (USACE) from its current state to a modern ITIL /ITSM-supported service delivery model. The Transformation/ Process Improvement SME will lead… more
- SMBC (White Plains, NY)
- …be responsible for aligning IT Workforce Management with ITIL ( Information Technology Infrastructure Library ) practices, ensuring optimal ... to understand the portfolio needs in terms of business, technology and process to allocate existing resources...adherence to agreed processes and standards. + Alignment with ITIL process definitions and implementations and be… more
- NTT America, Inc. (Dallas, TX)
- … performance of direct reports and provide feedback through coaching and the NTT DATA performance management process + Coach and mentor, a large team of ... for the role** + The position requires an advanced degree in: Information Technology , Computer Science, Software Engineering, Computer Engineering or… more
- LinkedIn (Richardson, TX)
- … management in a technology environment. - Experience in ITIL ( Information Technology Infrastructure Library ) - 8+ years of experience in ... to stakeholders and other teams to drive resolution on process improvements and implementation of new technology ...key performance indicators (KPIs) and strong vendor performance management with all LinkedIN approved suppliers/partners… more
- CareFirst (Owings Mills, MD)
- …Excellent communication skills both written and verbal. **Licenses/Certifications:** Information Technology Infrastructure Library ( ITIL ) 4 ... **Resp & Qualifications** **PURPOSE:** The Configuration Management Process Lead is responsible for...of matrixed resources. **QUALIFICATIONS:** **Education Level:** Bachelor's Degree in Information Technology or Computer Science OR in… more
- Leidos (Scott Air Force Base, IL)
- …to work independently with little to no supervision + Knowledgeable in Information Technology Infrastructure Library ( ITIL ) Foundation and its 34 ... standardization and additional efficiencies. Multidisciplinary knowledge across technologies and ITIL related process management . **Primary… more
- MUFG (Jersey City, NJ)
- …Standards and Technology (NIST), Cybersecurity Horizontal Reviews, and Information Technology Infrastructure Library ( ITIL ) + Knowledge of ... management initiatives/programs, including management responsibilities + Knowledge of information technology risk and process frameworks, including… more
- Lithia & Driveway (Portland, OR)
- …retail environment preferred Certifications + Current CompTIA A+ , Information Technology Infrastructure Library ( ITIL ) Foundation certification ... periodic training for junior teams related to program , process , software changes and updates + Co llaborate..., software changes and updates + Co llaborate with management and other Technology & Innovation team… more
- PNC (Strongsville, OH)
- …Design, Architecture, Architecture Modeling, Hardware Infrastructure , ITIL ( Information Technology Infrastructure Library ), Planning: Tactical, ... performed remotely. Additional locations may be considered. As an Infrastructure Architect Sr. - Cloud Control Management ...Cloud Technology Platform. You will focus on technology and security control management for Cloud… more
- Texas Tech University (Lubbock, TX)
- … Management (CAPM), or Certified Scrum Master (CSM) + Current Information Technology Infrastructure Library ( ITIL ) 4 Foundations certification + ... and customer feedback to identify trends and areas for process enhancement. + ServiceNow Management : Assist leadership.... + Service Desk Operations: Familiarity with IT service management (ITSM) frameworks (like ITIL ) and how… more
- PNC (Strongsville, OH)
- …Design, Architecture, Architecture Modeling, Hardware Infrastructure , ITIL ( Information Technology Infrastructure Library ), Planning: Tactical, ... can be performed remotely. Additional locations may be considered. As an Infrastructure Architect Sr. - Cloud Financial Management you will collaborate… more
- Synchrony (Stamford, NY)
- …Characteristics** : + Ability to achieve specific results with limited direction. + Strong ITIL management process knowledge and experience + Ability to work ... Event, & Problem Management processes, Capacity & Performance Management . + Drive process ...are available from 8am - 5pm Monday to Friday, Central Standard Time **Job Family Group:** Information Technology… more
- Arena Technical Resources, LLC (Arlington, VA)
- … Systems, Business Management , or another related field. - ITIL ( Information Technology Infrastructure Library ) Certification. -7 years of ... Collection: -Collect quantitative and qualitative data from various sources to understand process performance . -Use statistical tools and software to analyze… more
- JPMorgan Chase (New York, NY)
- …and techniques + Exposure to processes in scope of the Information Technology Infrastructure Library ( ITIL ) framework **Preferred qualifications, ... problem, and change management in support of full stack technology systems, applications, or infrastructure **Required qualifications, capabilities, and… more
- NTT America, Inc. (Atlanta, GA)
- … performance of direct reports, providing feedback through coaching and the NTT DATA performance management process . * Coach and mentor a large team of ... for daily client operations. **Qualifications:** * Advanced degree in Information Technology , Computer Science, Software Engineering, Computer Engineering,… more
- City and County of San Francisco (San Francisco, CA)
- …best practices, Information Technology Service Model (ITSM), Information Technology Infrastructure Library ( ITIL ) and other industry standard ... of quality, efficiency, and service delivery, including scheduling and performance management . + Engineer, design, and implement... technology trends and best practices, including ITSM ( Information Technology Service Model), ITIL … more
- NTT America, Inc. (Plano, TX)
- … performance of direct reports, providing feedback through coaching and the NTT DATA performance management process . * Coach and mentor a large team of ... for daily client operations. **Qualifications:** * Advanced degree in Information Technology , Computer Science, Software Engineering, Computer Engineering,… more