- USAA (Phoenix, AZ)
- …and services. Provide detailed issue diagnosis while minimizing transfers, escalations and call backs.Efficiently operate in a contact center environment and ... to invest in you! Our comprehensive, fully paid six-month training program includes all training materials, class discussions, hands-on training, e-learning modules,… more
- IQVIA (Durham, NC)
- **Job Overview:** The Senior Program Manager oversees a group of client service professionals while working collaboratively with Program Managers, Associate ... the value derived from our products and services. **Primary Responsibilities:** + Oversee call center operations for a large, dedicated team. + Determine work… more
- Zeiders Enterprises, Inc (Washington, DC)
- Description Job Title: Program Manager - Call Center for Psychological Health Summary Zeiders Enterprises, Inc. is seeking an experienced Program ... program , to include all outreach efforts, the Call Center , the Psychological Health Resource ...of contact between government and offsite Call Center . + Establishment of the inTransition Program 's… more
- Baptist Memorial (Jonesboro, AR)
- …education + Employee referral program Job Summary: Position: 1365 - Manager - Call Center Facility: NEA - Clinics Department: NE Switchboard ... Enterprise Dr Category: Leadership & Administration Type: Non Clinical Work Type: Full Time Work Schedule: Days Location: US:AR:Jonesboro Located in the Jonesboro and Northeast Arkansas metro area REQNUMBER: 28029 more
- Atlantis Casino Resort Spa (Reno, NV)
- **Overview** Come join Team Atlantis! The Senior Call Center Manager is responsible for Call Center operations, including, but not limited to, ... high-volume call center . The Senior Call Center Manager must ensure...and payroll. + Responsible for oversight of the weekly call monitoring program , ensuring each agent is… more
- Mass Markets (Las Cruces, NM)
- …a focus on innovation, we have established ourselves as a trusted partner in the industry. The Call Center Sales Manager oversees all aspects of our call ... for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible… more
- Three Saints Bay (Denver, CO)
- ** Call Center Manager (3684)** Location **Denver, CO** Job Code **3684** \# of Openings **1** Apply Now ... and a Federal Government Contractor industry leader, is seeking a 911 / Emergency Call Center Manager . **Position Responsibilities:** + Ensure that proper… more
- Mass Markets (Savannah, GA)
- …for the day-to-day activity and development of 5-10 supervisors within a complex call center environment. The Operations Manager position is responsible ... POSITION OVERVIEW OPERATIONS MANAGER SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS Our...PUBLIC SECTOR CLIENTS Our team is looking for experienced call center leaders to support commercial and… more
- Actalent (Durham, NC)
- Job Title: Patient Recruitment Call Center Manager Job Description The Manager of the Patient Engagement and Recruitment Call Center (PERC) plays ... role in overseeing the operational excellence of the Patient Engagement and Recruitment Call Center . This position involves the management and leadership of… more
- Ivyhill Technologies LLC (Bethesda, MD)
- …will The Project Manager (PM) is responsible for leading and overseeing all program components Call Center environment and distributing work and managing ... Ivyhill is a seeking a Project Manager for a location in Bethesda,MD. The qualified...contract. Will provide consultation to the customer on the Call Center and Referral Management care coordination… more
- Mass Markets (Tampa, FL)
- …will be responsible for overseeing and managing the collections operations within the call center environment. Your role involves leading a team of collections ... Training and Experience + Proven experience in debt collection, call center operations, or financial services management,...country where the job is based. Subject to the program and location of the position + Must be… more
- Mass Markets (Dallas, TX)
- …as a trusted partner in the industry. We are seeking an experienced Insurance Call Center Customer Service Manager experienced in Property and Casualty ... the agents and the team. In this role you will coordinate the work of call center insurance supervisors and agents engaged in assisting policy holders with… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager II to support complex business ... MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …established ourselves as a trusted partner in the industry. Looking to add an experienced Call Center Client Account Manager I to support complex business ... MCI operations and shared services team. Our Enterprise Account Manager 's are responsible for the following tasks: + Develop...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Choctaw Nation of Oklahoma (Durant, OK)
- **Job Purpose or Objective(s):** As the Call Center Manager , you will oversee all phone operators to ensure calls are handled in a professional and courteous ... providing quality service to both patients and associates. The Manager will collaborate with all facets of the revenue...1. Ensure effective support, coaching, evaluation, and mentorship of Call Center staff. 2. Supervision to include… more
- Centene Corporation (Austin, TX)
- …the implementation, maintenance and evaluation of organizational goals and strategies within the call center environment. Manage the daily operations of 24 hour, ... is preferred to be in CST or MST.** **This program requires a Master's degree in Social Work, Counseling,...goals and successful and timely problem resolution. + Mentor call center leadership towards optimal management practice… more
- PeaceHealth (Vancouver, WA)
- **Description** PeaceHealth is seeking a Clinic Manager - Quality & Coordination, Call Center , for a Full Time, 1.00 FTE, Day position. The salary range for ... collective bargaining agreement, seniority, etc. Onsite managing Patient Access Representative - Call Center and ancillary team. Monday through Friday with… more
- DXC Technology (Austin, TX)
- …Job Functions:** + Oversees the day-to-day operations of the customer support center operations. + Conveys customer feedback to product development staff in order ... and services are met. Schedules staff to adequately handle call volume at any point in time. Monitors progress...processes and platforms. + Manages client relationship from contact center perspective with Sr Leaders from clients and internally… more
- ThermoFisher Scientific (Morrisville, NC)
- …Review and/or Quality Training experience required + Medical Information or Healthcare call center experience preferred In some cases an equivalency, consisting ... Description** **Summarized Purpose:** Manages the day-to-day responsibilities related to the program training and/or quality functions. Supports the program … more
- Central Maine Medical Center (Auburn, ME)
- …our community and for each other every day. Central Maine Healthcare is seeking a manager for the Abulatory Surgery Center ! Position Summary: The Manager of ... and ancillary staff, orders and maintains adequate supply inventory levels. The Manager schedules staff and works collaboratively with the Director to ensure… more
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