- Amazon (Seattle, WA)
- …dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... both business and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the VoC mechanism design, implementation, and… more
- Copeland (Bentonville, AR)
- …strong relationships that deliver value. The Program Manager is the voice of the customer , the driver of internal and external initiatives, and the ... champion of accountability. The Program Manager 's leadership and influence will shape the ... customer and the organization forward. **As A Program Manager , You Will:** + Develop, execute,… more
- TekSynap (Arlington, VA)
- …and project management coordination for JSP voice projects and for JSP customer voice projects. + Provide system reporting and ensure the system can ... service + Develop and execute a preventive maintenance program to keep voice infrastructure up-to-date with...Top Secret/SCI clearance **Overview** We are seeking an Operations Voice Manager to join our team supporting… more
- Zebra Technologies (Lincolnshire, IL)
- …& Management: + Design, deploy, configure, and maintain enterprise-level voice communication infrastructure, including Cisco Unified Communications Manager ... PBX systems. Preferred Qualifications: + Advance knowledge of enterprise-level voice communication infrastructure including Cisco Unified Communication Manager … more
- ISYS Technologies (TX)
- …is seeking anEnterprise Voice Engineer IIIto support ongoing activities for a customer in San Antonio, Texas. This position will be on-site and will require an ... meet requirement. + Experience with one or multiple Cisco, Avaya or Oracle voice platforms including Cisco Unified Communications Manager (CUCM), Cisco Unity,… more
- ProMedica Health System (Fremont, OH)
- …is instrumental during fire and disaster procedures. This individual provides superior customer service with the goal of exceeding the customer 's expectations. ... *All duties listed below are essential unless noted otherwise* Customer Service: Identifies and acts on the needs of...are registered in a timely manner. Utilizes on-line check-in program to notify registration clerk when a patient presents… more
- Point32Health (Canton, MA)
- …of the Director, Customer Experience (CX), the CX Measurement & Improvement Program Manager is directly responsible for leading two heavily regulated annual ... survey programs and strategic improvement initiatives. The Customer Experience Program Manager is...In collaboration with key business partners, bring together existing Voice of Customer (VoC) insights, experience data… more
- Point32Health (Canton, MA)
- …communities. **Job Summary** Under direction of the Director, Customer Experience, the Customer Experience Program Manager is responsible for helping all ... improve, the experiences our customers have with us. The Customer Experience Program Manager is...Manager serves as an in-house expert, champion, and voice of customers (VoC), across all lines of business,… more
- Amazon (Dallas, TX)
- …AWS Enhanced Support Services (ES2) team is hiring a passionate, results-oriented Principal Technical Program Manager (TPM) who will create a program to ... define a vision, roadmap and long-term direction for a program that is the flywheel for customer ...directly with senior leadership within Amazon acting as the " voice of the customer " helping teams better… more
- Subaru of America (Camden, NJ)
- …primary point of contact for internal and external stakeholders. + Champions the voice of the customer and collaborates with various stakeholders, including ... AND PERSONAL QUALIFICATIONS + Experience in product planning, development, and execution. + Customer -focused, with ability to champion the voice of the … more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- …how each customer persona leverages their solutions, the Expansion Marketing Program Manager will identify usage behaviors that indicate likely cross sell ... Customer Lifecycle Marketing team is seeking a dynamic and strategic Expansion Marketing Program Manager to join our marketing team. This role is pivotal in… more
- UKG (Ultimate Kronos Group) (Lowell, MA)
- … Customer Lifecycle Marketing team is seeking a dynamic and strategic Marketing Program Manager to lead customer marketing initiatives focused on driving ... to create impactful programs that address both reactive and proactive customer retention strategies. **Key Responsibilities:** Program Development and Execution:… more
- Amazon (Bellevue, WA)
- …Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables our design teams ... CX, you will also join a community of design program managers in our broader ADX organization to leverage...taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective… more
- SanDisk (Milpitas, CA)
- …analysis of customer sentiment and opportunities for improvement. Champions the voice of the customer with multiple cross functional stakeholder teams and ... Effective negotiation and conflict resolution skills + Social Media \ Customer Listening program management + Expert skills with MS Excel, Visio, PowerPoint,… more
- CVS Health (Northbrook, IL)
- …we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team to ... the Digital Product portfolio. This person will drive the Voice of the Customer initiatives by implementing,...of the entire Digital organization and IT. The Senior Manager must be an avid researcher, be intellectually curious,… more
- Amazon (Arlington, VA)
- …" for product and tech teams. We are looking for a self-motivated and results-oriented Program Manager (PM) based in Amazon HQ2 (Arlington, VA) who will execute ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...team on complex projects across multiple initiatives, proactively drive program improvements and mechanisms, oversee vendor contracts, team budget,… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Arlington, VA)
- …The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program . The Senior Customer ... program . The key responsibilities of a Senior Customer Success Manager include but are not...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (New York, NY)
- …Account Services (SAS) organization is seeking a Luxury Beauty Senior Customer Success Manager to shape the future of the program . The Senior Customer ... your portfolio within a specified SLA. * Drive optimal program and Customer Success Manager ...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
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