- BD (Becton, Dickinson and Company) (San Diego, CA)
- **Job Description Summary** The Customer Success Executive (CSE) will be responsible for ensuring the overall success and value delivery of our Medication ... Become a **maker of possible** with us. **Broad Scope & Purpose:** The Customer Success Executive (CSE) will be responsible for ensuring the overall success and… more
- Omatic (Mount Pleasant, SC)
- About the Role: The Customer Success Manager (CSM) is a key member of our Customer Experience team and is responsible for developing and supporting a strong sense of ... and assure customers of our ongoing commitment to their success . + Serve as a customer advocate within the...+ Regularly monitor, analyze, and report on NPS (Net Promoter Score) and other relevant metrics, and develop strategies… more
- Wayfair (Boston, MA)
- …resolution processes, and ultimately boost customer satisfaction through better Net Promoter Scores (NPS). We focus on building intuitive, performant, and reliable ... define solutions that boost agent satisfaction and improve Net Promoter Score (NPS). + Mentor and grow your engineers...to define and execute on impactful roadmaps. + Demonstrated success in coaching engineers and fostering inclusive, engaged team… more
- The Hertz Corporation (Buffalo, NY)
- …the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on ... all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and...a significant part of our culture - and our success and reputation as a company. Individuals are encouraged… more
- Comcast (Philadelphia, PA)
- …commitment to the customer experience through our Operating Principles, Net Promoter System, and quality behaviors. Responsible for accurately and confidently ... for request to cancel where applicable. + Drive sales success by connecting with existing customers over the phone...ideas. + Be an active part of the Net Promoter System a way of working that brings more… more
- ASM Global (Oakland, CA)
- …equipment rentals, house logistics and other event needs to meet promoter and client expectations. + Coordinates events with appropriate vendors including ... companies, food and beverage contractor, and others to ensure success of the event. + Prepare event and labor...event and labor estimates based on event needs and promoter /client requests. + Ensure contractual obligations and policies are… more
- Carrier (Palm Beach Gardens, FL)
- …customer lifecycle. Critical focus areas include driving improvements in net promoter scores (NPS), customer journey mapping to ensure strategy/investment alignment ... and corrective action plans to improve NPS and customer success related metrics + Collaborate with the Aftermarket services...subject matter expert across the business for NPS, customer success , customer experience and end to end journey mapping.… more
- First Databank, Inc. (FDB) (South San Francisco, CA)
- …for managing and expanding relationships with key accounts, ensuring customer success through proactive engagement, and achieving growth and retention goals. This ... decision-makers within assigned accounts + Collaborate with customers to showcase success stories through testimonials, case studies, and advocacy initiatives +… more
- Comcast (New York, NY)
- …This role is perfect for an experienced account management or customer success leader, who has deep programmatic expertise and understanding of navigating and ... years of demonstrated excellence in account management or customer success at an Adtech company. + 2+ years managing...ideas. + Be an active part of the Net Promoter System a way of working that brings more… more
- Charles Schwab (Lone Tree, CO)
- …major part of your role + Ensure client satisfaction, improve client promoter scores, and actively communicate plan administration activities with your internal ... continuous improvement of the services provided by Schwab to ensure your success . + Execute client and regulatory changes. + Effectively and authentically… more
- Comcast (Livermore, CA)
- …industry. Make a Difference: Your financial insights will directly impact the success of multi-million dollar projects. **This position is ineligible for visa ... interpersonal skills to foster strong relationships and achieve collaborative success with cross-functional partners across various departments. + **Embracing...ideas. + Be an active part of the Net Promoter System - a way of working that brings… more
- Comcast (Livermore, CA)
- …Make a Difference: Your financial insights will directly impact the success of multi-million dollar projects. **Job Description** **Core Responsibilities** + ... interpersonal skills to foster strong relationships and achieve collaborative success with cross-functional partners across various departments. + AI...ideas. + Be an active part of the Net Promoter System - a way of working that brings… more
- Kyndryl (New York, NY)
- …capabilities to build strong client relationships, and leading your team to success . This role demands a strong presence, industry expertise, and the ability ... consulting engagement + Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references **Operational… more
- Kyndryl (New York, NY)
- …capabilities to build strong client relationships, and leading your team to success . This role demands a strong presence, industry expertise, and the ability ... consulting engagement + Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references Operational… more
- Comcast (New York, NY)
- …traffic-ready status. + Contributes to strategic account team meetings to ensure success of live campaigns. + Owns campaign management and recommendations of ... ad campaigns closely and communicates relevant clickthrough and creative success to improve performance and aid in retention. +...ideas. + Be an active part of the Net Promoter System a way of working that brings more… more
- Charles Schwab (Westlake, TX)
- …generate growth as measured by AUM, Wealth Management solutions, and client promoter scores + Partner with wealth specialists to offer solutions including banking, ... Schwab, we're committed to empowering our employees' personal and professional success . Our purpose-driven, supportive culture, and focus on your development means… more
- Charles Schwab (Westlake, TX)
- …ensure we are providing an exceptional experience for clients ultimately improving client promoter score for the branch. + Participate in or conduct the initial ... Schwab, we're committed to empowering our employees' personal and professional success . Our purpose-driven, supportive culture, and focus on your development means… more
- Kyndryl (Sacramento, CA)
- …capabilities to build strong client relationships, and leading your team to success . This role demands a strong presence, industry expertise, and the ability ... consulting engagement + Enhance client satisfaction, as measured by Net Promoter Score (NPS) and new relationship development; Secure client references Operational… more
- Xylem (Shreveport, LA)
- … success * Customer retention strategies including managing net promoter score * Closely collaborates with Engineering/Sales/operations for alignment on projects ... is focused on customer service, marketing, communications, and partner programs, to drive success for Smith-Blair, but will also be closely aligned to the Xylem… more
- ATI Physical Therapy (Las Vegas, NV)
- …redefine musculoskeletal care and create a supportive space for growth, collaboration, and success . **Why Choose ATI?** At ATI, you'll join a team at the forefront ... a 90% patient satisfaction rate and a 74% Net Promoter Score. + **Outstanding Reputation** : Our clinics boast...Clinic Directors with the tools and resources needed for success : + **Collaborative Community** : Partner with experts across… more