- Cognosante (Mclean, VA)
- …Implementation Specialist Certifications + Certified Application Developer + Experience in other ITSM systems, such as BMC Remedy , CA Service Desk, or HP ... Systems Architect (SA) who is responsible for leveraging IT Service Management ( ITSM ), IT Operations Management (ITOM) and other Practices. **What is the position?**… more
- Insight Global (Renton, WA)
- …of experience with service catalog. * At least 3 years of experience in ITSM configuration management and CMDB management. Experience with ITIL best practices ... the company's current service catalog. You will support the Configuration Manager and help identify, track and report on...and ITSM platforms, such as ServiceNow or Remedy .… more
- TEKsystems (Scott Air Force Base, IL)
- …laptop/desktop/PC, applications, printers and peripherals Create and update ticket records in Remedy or other ITSM tool Create ticket records, monitor/track ... work with customers remotely and in person, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Duties &… more
- TEKsystems (Annapolis, MD)
- …the intake, prioritization, triage, troubleshooting and escalation of network/systems/ application incident and problem management. 2. Previous experience monitoring ... software interconnection and interfacing.; Hands on knowledge and understanding of ITIL/ ITSM concepts and practices (Currently leveraging SNOW within this Operations… more
- Alaka'ina Foundation Family of Companies (Omaha, NE)
- …through the appropriate CCB. All installation and repair history shall be tracked via Remedy , ITSM or as required IAW with approved Change and/or ... monitor, sustain, and secure the SIEM using the full capabilities of the application (eg, logging all security events and performing event analysis). + The SIEM… more
- General Dynamics Information Technology (Arlington, VA)
- …+ **Technical Skills:** + Experience with proposals. + Experience utilizing Remedy ITSM . + Experience administering and troubleshooting server operating ... and makes recommendations to management and/or clients. + Evaluate new application , infrastructure, and cloud decisions in existing context of applications,… more
- CACI International (San Diego, CA)
- …prioritizing incoming calls / trouble tickets via Information Technology Service Management ( ITSM ) Remedy . + Assist with developing, creating and modifying ... support of business processing requirements. Providing informal technical training to fleet application users to include instruction in the user of TMIP. + Provide… more
- Broadridge Financial Solutions (Newark, NJ)
- …SCOM, Datadog, + Experience with issue, change control tracking softwares eg, Remedy - ITSM , JIRA. #LI-NO1 Broadridge associates helped us envision our Connected ... support. + Perform routine database administration tasks, including installation, configuration , migration, patches, and upgrades of database systems including… more