- ABBTECH Professional Resources, Inc. (Trenton, NJ)
- Hello! ABBTECH Professional Resources and our partner Dell is seeking a technician to help with Tier 1 support remotely in the US. You must know your way ... tickets. You will mainly be the first level of support for Microsoft Applications and Windows Issues. Ability to...and delegate tickets to the correct department or to Tier 2-3. If you or someone you know is… more
- Applied Research Associates, Inc. (Raleigh, NC)
- …of passion, freedom, service and growth. If you are looking for a career as a Tier 1 Cloud Support and you are interested in designing, developing, and ... and clear records within the ticketing system and contribute to internal documentation. ** Tier 1 Cloud Support Position Requirements:** + **U.S.… more
- NuAxis Innovations (Washington, DC)
- …+ Identifies, researches, and resolves technical problems. + Responds to tickets assigned by Tier 1 . + Ensures all assigned tickets are updated and moving ... support **Essential Functions:** + Provide onsite desk-side and remote technical support . The onsite support...monitor tickets to ensure a timely resolution. + Provides second- tier support to users' applications or hardware… more
- Red River (Chantilly, VA)
- …affect others; you seek to make those around you successful. We are looking for a Tier 1 Technician to join our growing **on-site** team at our HQ located in ... Chantilly, VA! The Tier 1 Technician is primarily responsible for handling technical support requests directly from customers and escalating to Tier 2… more
- Merck & Co. (Rahway, NJ)
- …and optimize supplier capabilities to address business requirements.Drive cost savings and value generation, tier 1 and tier 2 supplier diversity and scope 3 ... dedicated to ensuring the effective acquisition of critical site services that support our company's mission to discover, develop, and deliver innovative medicines… more
- Epsilon, Inc (Alexandria, VA)
- …or chat) to remedy technical issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with ... queues utilizing available knowledge and approved remediation tools. + Perform remote /desk-side tech support by applying advanced troubleshooting and resolution… more
- Red River (Chantilly, VA)
- … access, and business-critical software + Ability to assess, triage, and resolve Tier 1 technical issues quickly and accurately while following established KBAs ... seek to make those around you successful. We are looking for a **Systems Support Engineer I** to join our fast-paced, customer-first global service desk team. This… more
- Prolink (Cincinnati, OH)
- …Event operations through on-demand setup of remote IT infrastructure and delivery of Tier 1 technical support for onboarding talent and Prolink personnel ... Information Technology Support Technician (2025-3178) job in Cincinnati, OH **Location:**...OH **Role Type:** Information Technology **JOB SUMMARY** The IT Support Technician position is within Prolink's Information Technology department… more
- Airbus Americas, Inc. (Herndon, VA)
- …participate in periodic supplier production review meetings and shop floor Gemba. * Monitor Tier 1 / Tier 2 suppliers in the region as necessary: Delivery ... chain to protect engine deliveries at rate and in support of Airbus requirements. * 1 . Management Activities:...Demonstrated Capabilities:* * Ability to establish and lead a remote team located at a Supplier * Ability to… more
- Tyto Athene (San Diego, CA)
- …OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1 .5 and Tier 2 desktop support to DAU faculty, staff, and classroom ... on-site support required at the West Campus Location in San Diego, and remote support services for DAU Regional Locations in Fort Belvoir, VA, Huntsville,… more
- CBRE Government and Defense Services (Mclean, VA)
- …EAM system and related applications. This role bridges technical administration with frontline support , offering Tier 1 help desk assistance, troubleshooting ... training to enhance adoption and efficiency. This is a remote position in the contiguous states, Hawaii, Alaska, or...related applications. This role bridges technical administration with frontline support , offering Tier 1 help… more
- The Kinetic Group (Lonoke, AR)
- …is based out of our Lonoke, Arkansas office. **What you'll do:** + Provide Tier 1 and Tier 2 support for desktops, laptops, mobile devices, printers, and ... IT team members to escalate and resolve complex issues. + Assist with remote support using remote desktop tools and VPN troubleshooting. + Ensure compliance… more
- Renesas (San Jose, CA)
- …in our flexible and inclusive work environment. Our people-first culture and global support system, including the remote work option and Employee Resource ... VideoUrl https://www.youtube.com/embed/k-zs4tB6nNc 1 . **Department** Manufacturing 2. **Location** San Jose 3. ** Remote ** No Requisition ID 20022692_2025-10-21 Apply… more
- Merck & Co. (Baton Rouge, LA)
- …daily report of shift production output and identify and address inefficiencies.Maintain Tier Board and KPI dashboard activities and reporting.Works closely with the ... subordinates, management or otherwise, across all aspects of their job function. Support the development of best practices, including completion of annual appraisals,… more
- Epsilon, Inc (Washington, DC)
- …servicing, repairs and/or installations of network components and provide top level ( Tier 3) technical support to customers and all service-related problems. ... 31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and...the creation of technical manuals, operating procedures, and other support documentation. + Provide Tier 3 technical… more
- Palmstreet (Los Angeles, CA)
- About Palmstreet: Palmsteet is the # 1 live shopping app for rare plants, handmade crafts, & unique goods. Founded in 2020 by Instagram and Apple veterans, Palmstreet ... growing GMV (Gross Merchandise Value) by ensuring promising sellers get the support they need to thrive on-platform-especially in their early weeks-while also… more
- Epsilon, Inc (Alexandria, VA)
- …Foundation Certification and ITIL Service Operations Certification + Experience managing a Tier 2 specialized support desk in a large environment, preferably ... combining our expertise and expanding our resources to enhance support for our customers and create new opportunities for...31, 2025, transitioning fully to AMERICAN SYSTEMS on January 1 , 2026. We're committed to a smooth transition and… more
- DIRECTV (El Segundo, CA)
- …optimizing pipeline efficiency and reducing cost. + **7+ years of experience** in Tier 2/3 support roles, specializing in root cause analysis, incident ... that solves real world problems and drives business value. **Key Responsibilities** ** 1 . Platform Architecture & Data Orchestration Strategy (30%)** + Define the… more
- SR International, Inc. (Phoenix, AZ)
- …the following: Answering incoming phone calls in a fast paced environment Resolving Tier 1 level issues Reviewing taxpayer accounts Verifying, gathering and ... to home (micro desktop, 2 monitors, keyboard, mouse, headset) - not public transportation. 100% Remote - Candidates MUST be located within 1 hour of Phoenix or… more
- Post Holdings Inc. (New Albany, OH)
- … Support Desk. This role also provides leadership and oversight to Tier 1 and Tier 2 support staff, ensuring high-quality service delivery and ... Technology **Locations:** New Albany, Ohio **Position Type:** Regular Full-Time ** Remote Eligible:** No **Req ID:** 28150 **Job Description** **Business Unit… more
