- ThermoFisher Scientific (Frederick, MD)
- …and background supporting **Genesys Engage** components hosted on windows servers + 3 + years of demonstrated experience in **Genesys Cloud CX** + Experience with ... routing components (UCS, IXN, ESJ), URS, Statserver and WDE 8. x + Demonstrated ability in GCX Admin, building flows...evaluation methods, Good understanding of CRM integrations such as Salesforce , SAP C4C/Hana + Understanding of REST API, JSON… more