- Mount Sinai Health System (Greenlawn, NY)
- **Job Description** The Lead Agent for the Access Center is a senior level individual, responsible for scheduling appointments, consults and follow-up ... desk and office activity, or functions as point of contact in the Supervisors absence. **Qualifications** + High School...while keeping patients' medical and emotional needs at the center of all treatment. The Health System includes more… more
- Robert Half Office Team (Fort Worth, TX)
- Description We're seeking a Senior Customer Service Representative for a growing organization in Fort Worth, TX. This is a contract-to-hire position offering ... professionalism and accuracy. Key Responsibilities: + Serve as the primary point of contact for high-volume inbound customer calls and emails + Handle escalated and… more
- PNC (PA)
- …opportunity to contribute to the company's success. As a Pension Plan Paying Agent Operations Manager Sr. within PNC's Asset Management Group organization, you will ... based in Pittsburgh, PA. Ideally the Pension Plan Paying Agent Operations Manager Sr. will be located in Pittsburgh....teams - Processing, Audit and Control and a Call Center . Ideal candidate will be an individual with extensive… more
- Montana State University (Bozeman, MT)
- …North Dakota. Also available to Culbertson residents are an outdoor sports complex, library, senior center , swimming pool, and a newly developed fishing pond and ... Number FAC - VA - 24021 For questions regarding this position, please contact : Larry Brence at ### or ###@montana.edu Classification Title Extension Agent … more
- Bureau of Alcohol, Tobacco, Firearms, and Explosives (Washington, DC)
- …research, & technology. Visit www.atf.gov Responsibilities The position of Special Agent in Charge (SAC), Firearms Operations Division (FOD) exercises full ... criminal investigative courses at the Federal Law Enforcement Training Center (FLETC). Complete a medical examination (including vision, hearing, cardiovascular… more
- Hilton (Indianapolis, IN)
- …in a digital world\. As a Senior Manager Product Management for Hilton's Contact Center platform _,_ you will bring your technical and contact ... Product & Automation, you will help grow the Hilton contact center experience with an eye toward...an eye toward innovation, simplifying and enhancing guest and agent support, while ensuring our call center … more
- United States Senate Federal Credit Union (Staunton, VA)
- …assists in the daily activities involved in the operation of the retail branch and/or contact center . Serves as an ambassador of USSFCU by espousing our "Better ... reports for memberships and loans. + Acts as Quality Agent (QA Cards) - Ability to understand expectations (Key...asked to assist at other branches and/or support the contact center depending on staffing needs. +… more
- Amazon (Arlington, VA)
- …experience as a contact center technology architect, enterprise IT Architect or senior contact center developer working with leading contact ... skills - Experience incorporating generative AI into the contact center (voice or chat bots, agent assist or next best action) to answer questions or drive… more
- NTT DATA North America (Chicago, IL)
- …adaptable, and forward-thinking organization, apply now. We are currently seeking a Call Center Senior Representative (100% remote) to join our team in Chicago, ... of ethics, quality and professionalism. + Serve as the first point of contact for customers seeking assistance over the phone or email + Perform troubleshooting… more
- TruGreen (Rochester Hills, MI)
- …an employer of choice and "a great place to work!" **Position Overview** The Contact Center Sales Team Lead is a hybrid role sharing dual responsibilities ... in an inside sales environment. This role will support Contact Center leadership with delegated responsibilities around...not limited to barging in, taking over and assisting agent with customer. + Supports location leadership in all… more
- Amazon (Austin, TX)
- …the Amazon Fulfillment Technologies Experience Design team (AFT-XD). We are seeking a Senior UX Designer who is passionate about the intersection of physical and ... virtual worlds, including AI-powered systems and agent -based workflows, reaching beyond what is shown on a...industry-standard design platforms and AI-driven prototyping tools. As a Senior UX Designer, you will work alongside a cross-functional… more
- RVO Health (New York, NY)
- …for overseeing machine learning-driven voice experiences, managing the product roadmap for contact center technology and driving continuous improvements. We are ... **AT A GLANCE** RVO Health is looking for a Senior Product Manager - Medicare to play a key...any required approvals. + Manage the product roadmap for contact center technology; prioritize features, define user… more
- Turner & Townsend (Atlanta, GA)
- …the world. **Job Description** **Turner & Townsend** are looking for a ** Senior Construction Manager** to lead and oversee the construction of large-scale, ground-up ... data center projects. You will be responsible for all aspects...project execution. + Serve as the primary point of contact for the client, facilitating clear and effective communication.… more
- New York State Civil Service (Albany, NY)
- …or resolve customer issues and/or problems.Qualifying Experience may include call center agent , customer service representative, sales representative providing ... NY HELP Yes Agency Labor, Department of Title Senior Employment Security Clerk- Albany (NY HELPS) Occupational...current NYS employee and have questions regarding salary, please contact the Business Services Center (BSC): ###,… more
- OneMain Financial (Baltimore, MD)
- We are seeking a CCaaS Senior Engineer to join our growing Contact Center and Telephony team and lead the deployment, integration, and maintenance of our ... CCaaS ( Contact Center as a Service) solutions. The...dialer systems (eg, predictive, preview, power, auto-dialers) to improve contact efficiency and agent productivity. + Ensure… more
- Sprinklr (AZ)
- …Focused on either Core (Marketing, Social, Ads, Insights) or Service (Care, Contact Center ) domains ( https://www.sprinklr.com/products/ ), this role is critical ... our culture here: The Sprinklr Way. **Job Description** The ** Senior Technical Success Specialist** is a senior ,...either Core (Marketing, Social, Ads, Insights) or Service (Care, Contact Center ). All activities below apply to… more
- U-Haul (Phoenix, AZ)
- …N Central Ave, Phoenix, Arizona 85004 United States of America Within the U-Haul Contact Center , we're on a mission to deliver exceptional Customer experiences ... across our multi-channel Operation. This position reports directly to the Vice President, Contact Center and must successfully partner with and influence … more
- Capital One (Richmond, VA)
- Work from Home Senior Risk Coordinator - Collections **Are you looking for a challenging role that includes the convenience of working virtually at home? Then a ... with a solid attendance record **Learn about the role** Senior Risk Coordinators at Capital One are tasked with...At least 3 years of Customer Service or Call Center experience + At least 1 year of experience… more
- Zoom (San Jose, CA)
- …to define and optimize support processes using AI, Zoom data, and Zoom Contact Center capabilities. This dynamic position requires hands-on leadership to enhance ... What you can expect Zoom is seeking a Senior Manager, Support Systems Engineering to lead a...stay connected and enhance collaboration through products like Zoom Contact Center , Zoom Phone, Zoom Events, Zoom… more
- Huntington Ingalls Industries (San Diego, CA)
- …train on meaningful projects and work closely with a mentor and with senior company leadership. HII Mission Technologies (HII-MT) Internship programs are focused on ... job with HII-MT. Objective The SkillBridge intern will train as a Senior Training Representative with HII Mission Technologies, reporting to a designated HII… more
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