- Monster (Wilmington, DE)
- …Wi-Fi, VPN, applications, as well as server and network platforms. Experience with Help Desk ticketing or Service Management systems. Experience with Active ... name, it's our mission and our purpose. The Service Desk Analyst is responsible for providing first-level phone support...over the phone and initiating appropriate escalation procedures to senior members of staff or second level support, vendors,… more
- Monster (Northbrook, IL)
- … help scripts. This position is very similar in responsibilities and tasks to a help desk position, but the impact to the organization due to errors is more ... This position requires more advanced training than a similar help desk position. 20% ERP Configurer Performs...areas of expertise are covered when absent.. Work with manager to proactively seek opportunities to improve skills and… more
- Monster (Atlanta, GA)
- …departmental guidelines. Provide second-level support on issues escalated from the IT Help Desk . Escalate unresolved problems to the appropriate analyst, ... rotating basis. Contribute to special projects as requested by the Regional Manager , Regional Senior Manager of Assistant Director of Global IT Operations.… more
- Monster (Atlanta, GA)
- …and supplies for EEO compliance.Draft award recommendations for the signature of the Senior Manager Annual Reporting Vet the annual reporting metrics for all ... plans. Prepare a written report of site visit findings. Perform Contract Desk Audit Analyze B2GNow weekly reports submitted by Prime contractors. Dispute Resolution… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented ** Senior Service Desk Manager ** to join our team in the **DC, Maryland, and Virginia (DMV) area** ... . In this role you will manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident… more
- NuAxis Innovations (Washington, DC)
- ** Help Desk Senior Specialist II** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission ... NOW! We are currently seeking a talented and motivated ** Help Desk Specialist II** for a Full-Time...support, and projector support and installation, site and station manager kiosk support + Perform endpoint device imaging +… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Supervisor ( Senior ) - (626) Share this job as a link in your status update to LinkedIn. Job Title Help Desk Supervisor ( Senior ) ... Job Type Full-time Education High School Career Level Experienced (Non- Manager ) Category Information Technology Job Description Provide Tier I/II...and enhance Tier I/II service delivery. Operate the service desk and desk side support in order… more
- DoorDash (San Francisco, CA)
- …for our platform and grow revenues across all business lines. About the Role As a Senior Manager in our Commercial Operations team, you'll be at the forefront of ... Skilled at communicating effectively and building consensus across teams and with senior leadership. + Strategic Documentation & Policy Definition: Proven ability to… more
- Amazon (Tempe, AZ)
- …obsess over providing world class support to them. The Account Health Support (AHS) Help Desk (HD)team is seeking a Program Manager in support of Help ... program management, stakeholder influence, and communication skills. The Program Manager II, AHS Help Desk ...driving end to end delivery, and communicating results to senior leadership experience - 3+ years of driving process… more
- NTT America, Inc. (Oklahoma City, OK)
- …and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to ... Include** : + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. This is a call center… more
- BAE Systems (Columbia, SC)
- …new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an existing ... opportunity. The Support Desk Manager will be responsible for overall...CompTIA A certification, Microsoft Certified Solutions Expert (MCSE), and Help Desk Institute (HDI) certification, or equivalent.… more
- Robert Half Technology (Ames, IA)
- …FTE position with IMMEDIATE BENEFITS with a Growing Company !! IT Desktop & Help Desk Support Specialist - Direct Hire Opportunity Location: Hybrid ONSITE in ... excellent benefits package Desktop Support / IT Support / Help Desk This hybrid role offers a...Stands Out: * Mentorship-Focused Management: Be guided by a manager renowned for cultivating talent and helping team members… more
- Equitable (Charlotte, NC)
- Sales Desk Manager - Mutual Funds Team (Strong...Are you ready to join an organization that will help unlock your potential? Equitable is looking for a ... 1290 Funds Sales Desk National Manager to join our team...development, performance evaluation, motivation and discipline + Report to Senior Leadership on team's performance and provide insight and… more
- Punch Studio (Culver City, CA)
- …is maintained to the standards set forth by the Punch Studio. In this role, the Senior Help Desk Technician I will assist in providing technical support for ... employees working remotely. Under the direction of the Information Technology Manager , the Help Desk Technician I will troubleshoot, diagnose, and resolve… more
- Red River (Lexington, MA)
- …you seek to make those around you successful. **We are seeking a seasoned** **Service Desk Delivery Manager ** **to lead the delivery of managed services for a ... truth; you are willing to risk personal failure to help , or challenge the status quo, in the pursuit...8. **Reporting & Analytics** + Deliver performance insights to senior leadership and clients + Leverage ServiceNow dashboards for… more
- City of New York (New York, NY)
- …flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when necessary. ... ASSIGNMENT AND CURRENT RESPONSIBILITIES The Service Desk Unit is part of a central services and...ticket data, with the ability to report out to senior managers and legal colleagues in urgent situations that… more
- M. C. Dean (Vienna, VA)
- …improving lives, and changing the world for the better. We are seeking a ** Help Desk System Specialist** to join our **Security and Electronic Systems (SES)** ... This position falls under the supervision of the Operations Manager . Main responsibilities include: + Answers network support phone...and 0+ Years of Relevant Experience **Relevant Experience:** + Help Desk Support Functions with a Combination… more
- Regions Bank (Atlanta, GA)
- …section of the system. **Job Description:** At Regions, the Technology Services Help Desk Technician applies understanding and knowledge of information systems ... ensure customer satisfaction + Escalates more complex problems to senior techs or other support teams This position requires...the office three or more days a week. The manager will set the work schedule for this position,… more
- Cambridge Health Alliance (Cambridge, MA)
- Receptionist/Front Desk **Requisition Number:** 740 **Location:** CHA Cambridge Hospital **Work Days:** Monday thru Friday 8a-4:30p **Category:** Clerical and ... * Does not wait for someone to approach the desk , initiates contact with each person as he/she enters...issues. * Under the general supervision of the Office Manager , responsible for performing a wide range of administrative/receptionist… more
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