- GCyber (Arlington, VA)
- GCyber is actively seeking an experienced Tier 2 Helpdesk Lead CAB Manager for Tech Control to oversee and enhance our help desk operations within a dynamic DoD ... IT environment. This role involves managing day-to-day support functions, ensuring effective issue resolution, and maintaining high...Tech Control equipment, and excellent leadership skills. As a Tier 2 Helpdesk Lead CAB Manager for… more
- Chenega Corporation (Fort Belvoir, VA)
- Helpdesk Support Services Specialist - Senior Ft. Belvoir, VA Join our Talent Network Helpdesk Support Services Specialist - Senior Ft. Belvoir, ... Desk Support Services Specialist - Seniorwill provide end-user desktop support services for approved desktop applications and Host Based Security System… more
- McKinstry (Seattle, WA)
- ** Senior Technology Helpdesk Technician** Location **WA - Seattle** Job Family **Technology Operations** Apply Now ... Opportunity with McKinstry** We are currently seeking a **Technology Helpdesk Technician** to join our team as a member...otherwise, determine root cause, and resolve or escalate to Tier 2 + Provision, maintain and repair IBM compatible… more
- BorderlessMind (TX)
- Job Title - Senior Helpdesk Specialist Duration - Long Term Work Mode- Hybrid/ WFO (3 days onsite per week) Work Location- Irving, Tx Position Summary: We are ... looking for a candidate who's expert in providing exceptional technical support via phone,resolving basic Windows and Microsoft-related problems employees encounter,… more
- Chenega Corporation (Fort Leavenworth, KS)
- …to the next level! The **Systems Administrator - Senior ** provides IT support services at multiple tier levels ensuring highly reliable, secure services are ... **Req ID:** 30564 **Summary** **Systems Administrator - Senior ** **Fort Leavenworth, KS** Chenega IT Enterprise Services...core culture? If so, Chenega Military, Intelligence & Operations Support (MIOS) could be the place for you! Join… more
- ManTech (Hanover, MD)
- …requirements of the Secure IT Systems Administrator + Manage ticketing system. + Desktop support Tier 1, Tier2 **Minimum Qualifications:** + 3 or more years' ... Servers. This individual will also be responsible to provide tier 1 , tier2 desktop support to...all campus end users in conjunction with the corporate helpdesk and functional teams. This individual will also act… more
- ManTech (Warrenton, VA)
- …innovative projects that offer opportunities for advancement. ManTech is seeking a Senior Systems Administrator for Warrenton, VA. Duties, Tasks & Responsibilities + ... CST Phone Support + Data Transfer Officer + Addressing trouble tickets... problem identification, diagnosis and resolution, or escalate to Tier II onsite troubleshooting, customer problem investigation, and technical… more
- IntelliDyne (Vienna, VA)
- …Coordinates with Project Management, Security, and Asset Management, Customer Service, and Helpdesk teams as necessary for problem support and project ... Red Hat OpenShift Engineer, Senior Clearance: Position of Trust Status: Exempt Location:...will be responsible for the configuration, management, maintenance, and support of the client's Red Hat OpenShift environment. This… more
- Robert Half Technology (Concord, CA)
- …maintaining our Disaster Recovery /Business Continuity plans * Lead desktop and helpdesk support efforts, ensuring all desktop applications, workstations, and ... Description Robert Half has a fantastic opportunity for a Senior Systems Administrator! This Senior Systems Administrator...upgrading of all Windows servers and networking devices, providing Tier 3 support for all servers, workstations,… more
- University of Miami (Coral Gables, FL)
- …+ Ensures adherence to best practices and service level commitments. + Delivers 1st Tier Service Desk support and 3rd Tier Procurement and Inventory ... the unit. + Works directly with faculty, students, and senior administrators to identify and address emerging technology needs....+ Acts as the primary liaison with Central IT Helpdesk . Provides Level II/III support . + Assists… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …CMMI ML3 for Services and Development. Link Solutions is seeking a Computer User Support Specialist ( Senior -Level) to join our team in Aberdeen Proving Ground, ... support the DEVCOM HQ CIO G6 Mission Support Center (MSC). This role provides above baseline/ Tier...desktop (Citrix) is preferred. + Experience using SolarWinds Web Helpdesk and Remedy is preferred. + Experience working in… more
- UIC Government Services and the Bowhead Family of Companies (Springfield, VA)
- **Overview** PROGRAM MANAGER (FDA): Bowhead seeks a Program Manager to support the HHS - FDA Consolidated IT Helpdesk Service contract located in Springfield, ... VA. This effort will support services providing the full range of technical support , project management, and Tier 1/Call Center and Tier 2/Desk Side… more
- JPMorgan Chase (Tampa, FL)
- …and other partners providing information regarding client impacts, product, and helpdesk impacts. Maintain Senior leadership informed, providing periodic ... team! As a Client Service Associate - Escalation Manager ( Tier 3) in Payments, you will serve as the...product and service-related concerns for JPMorgan Access. You will support of digital channels, embedded solutions, as well as… more
- Competitive Range Solutions, LLC (Fort Meade, MD)
- …attend meetings and briefings, providing guidance, feedback, and written summaries. Support senior and executive-level management briefings with high-level and ... of management. + Must have knowledge in operating and maintaining Tier 2 Tech Control Helpdesk function and DISAC 310-175-9. + Can provide technical direction… more
- GCyber (Arlington, VA)
- …relevant regulations and standards. + Manage Tier 2 Tech Control Helpdesk functions, offering robust support for incident handling, service requests, and ... providing technical direction as needed. + Foster strong relationships with senior management and stakeholders, ensuring clear and effective communication regarding… more