- Autodesk (Portland, OR)
- **Job Requisition ID #** 25WD86578 **Position Overview** As a Senior Manager , Customer Experience (CX) Strategy, you will design and implement strategies ... more here: https://www.autodesk.com/careers/sales **Responsibilities** + Lead and manage the Customer Experience Strategy team, providing guidance, mentorship,… more
- CVS Health (Northbrook, IL)
- …do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the team ... members of the entire Digital organization and IT. The Senior Manager must be an avid researcher,...Digital Product Ownership/ Management with the Voice of the Customer / Customer Experience Management… more
- NRG Energy, Inc. (TX)
- …with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be responsible for ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...Proactively lead NRG in identifying opportunities where market research, customer experience and competitive intelligence can play… more
- DoorDash (Boston, MA)
- …Learning and Development Senior Manager who will lead the customer experience learning and development strategy for Dashers, Consumers, and New Business ... About the Team As DoorDash's largest core operating team, Customer Experience and Support Operations ensures that when there are bumps in the last-mile there's… more
- McAfee, Inc. (Frisco, TX)
- …a team of troubleshooting customer service support agents in-house to transform the Customer Experience Lab as we optimize the customer experience ... process or system designs, and partner with the Vendor Manager Organization and frontline teams to drive change. Your...role:** + Leadership & Strategy: Lead the newly created Customer Experience Lab team to identify gaps… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience ** Senior Project Manager , Product Operations - Customer Support ... Experience ** As a Senior Project Manager of Product Management at Capital One, you will... Success team in Enterprise Data is reimagining the customer support experience for our internal customers… more
- Amazon (Seattle, WA)
- …and drive data-driven improvements that increase builder adoption and enhance customer experience outcomes. - Identify and mitigate risks proactively, ... Description We are seeking a Senior Program Manager to lead and...resource allocation challenges across program components. About the team Customer Experience and Business Trends (CXBT) is… more
- Marriott (Bethesda, MD)
- …tools. **CORE WORK ACTIVITIES** * Contribute to improve the online and offline customer experience , create engaged customers, and facilitate organic growth by ... degree from an accredited university. * 5+ years of relevant professional experience in supporting/working alongside of customer service preferably within a… more
- Amazon (Seattle, WA)
- …You should have the experience and capability to prepare documentation for senior executives. Experience managing customer facing technical products and ... that make shopping feel spontaneous and fun. The Search Customer Experience (SCX) team is responsible for...to help customers discover the right products. As the Senior Manager - PMT for SCX, you… more
- Amazon (Seattle, WA)
- …-obsessed and innovative Sr. Product Manager to join the Canada French Customer Experience team. Amazon Canada is a fast-growing business where our business ... Description At Amazon, we're working to create the most customer -centric company on earth. To get there, we need...Language Models to create an ideal secondary language shopping experience . The Sr. Product Manager is a… more
- Carter's/OshKosh (Atlanta, GA)
- …based in our Buckhead office in our on-site (4 days) work environment. 30%: Customer Experience & Journey Insights + Lead end-to-end research across the apparel ... Medallia, UserTesting, etc.). + Lead and develop a team of customer experience researchers, instilling a strong culture of business impact, curiosity, and… more
- Panasonic North America (Newark, NJ)
- …the technologies that move us. **What You'll Get To Do:** The Senior Manager , Customer Support Experience is responsible for overseeing and enhancing ... at a time. Come join our journey! **Responsibilities** **Panasonic Sr. Manager , Customer Support Experience ** Click here to learn more… more
- Amazon (Arlington, VA)
- …cloud computing easier and more cost effective for developers. On the EC2 Capacity Customer Experience (CCX) team within AWS, our mission is to ensure the ... searching for a passionate, driven, and talented technical program manager to plan customer capacity within our...with the ability to drive significant impact on the customer experience as well as the business.… more
- United Airlines (Chicago, IL)
- …and digital solutions. The Senior Manager IT - Airport Operations Customer Experience will lead a team focused on defining, building and executing ... innovative customer experience applications. This role will be... managing multiple cross-functional teams or projects and influencing senior -level management and key stakeholders + Outstanding communication and… more
- Dorman (Colmar, PA)
- …core purpose of this role is to provide support to the Senior Analyst and Manager Customer Experience roles in the day to day execution of requirements. ... Customer Experience Analyst Apply now "... Customer Experience Analyst Apply now " Date: Jun 2,...degree in General Studies/Business preferred + 1 year of experience in Logistics and/or Customer Service. 2… more
- AdventHealth (Minneola, FL)
- …Prevention, and Discharge Planning. In addition, the Care Management Senior Manager is responsible for department engagement, customer experience , ... Minneola community. **The role you'll contribute:** The Care Management Senior Manager is under the general leadership...and outcomes * Implements strategies with a focus on customer experience * Ensures documentation compliance of… more
- Amazon (Seattle, WA)
- …Design and Research Studio seeks a talented, motivated Senior UX Program manager to lead our customer experience (CX) quality assurance program. ... user experience before reaching our customers. As Senior UX Program Manager , you will oversee...responsibilities - Manage and optimize daily operations of the customer experience review process. - Coordinate and… more
- Baylor Scott & White Health (Dallas, TX)
- …The Customer Experience Strategy & Operations Associate will support the Senior Manager of Customer Experience Strategy by driving both ... Collaborate with SVPs and executive leadership to develop and execute the Customer Experience Office vision, roadmap, and OKRs + Support strategic projects (eg… more
- CARMAX (Tempe, AZ)
- …Under general direction from the Regional Human Resources Manager and the Senior Customer Experience Center (CEC) Managers: This position is responsible ... This is a 100% On-Site position at the Phoenix Customer Experience Center (CEC) located in Tempe,...Communication meetings, regional team site visits, various associate and manager meetings, etc. + Maintain the CEC's Associate Care… more
- Capital One (Richmond, VA)
- Senior Manager , Senior Department Operations Manager , CAO ( Customer Advocacy Office) (Hybrid) **Do these statements describe you? If so, please ... Customer Advocacy Operations (CAO) team is seeking a ** Senior Department Operations Manager ** who will be...drive change improving delivery, quality and efficiency to improve customer experience **Innovative Problem Solving** + You… more
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