- Amazon (Seattle, WA)
- …mentor, and develop others. A day in the life As a Senior Product Manager within Customer Service - Social Media, you're building simple customer ... handles, globally, while protecting their privacy and security? The Customer Service - Social Media organization is...- Social Media organization is looking for a product manager who can thrive in a diverse, global team,… more
- Pegasystems (Boston, MA)
- Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our ... Team:** Join Pega's global team of specialists dedicated to transforming customer service and sales automation across industries. Our cross-functional,… more
- Amazon (Seattle, WA)
- …we're looking for you! Amazon's World-Wide Defect Elimination (WWDE) team within Amazon Customer Service (CS) is looking for an experienced and highly motivated ... Senior Product Manager to re-define the way we...not return to Amazon. Andon Cord empowers our front-line customer service agents to pull a product off… more
- Amazon (Nashville, TN)
- Description Amazon Stores Customer Service (ASCS) Global Concessions team is seeking an experienced Senior Program Manager , Concessions. The successful ... They will have a deep understanding and perspective on customer service strategy and lead the design...may need to flex and operate as a program manager one day, a product owner the next, and… more
- Amazon (Arlington, VA)
- …is interested in building an innovative service that leverages Amazon Global Customer Service 's (CS) capability and technology platforms to provide a ground ... for cross business line customers. These customers include Cross border shopping, Customer Service by Amazon for Marketplace Fulfillment Network (MFN) Sellers,… more
- Amazon (Austin, TX)
- …Amazon's products using Artificial Intelligence? Then we're looking for you! The Amazon Customer Service (CS) Knowledge team is seeking an experienced Tech ... (CET) Team. The mission of the CET team within Customer Service is to create Earth's best...from research and requirements through to launch. - Influence senior leaders and communicate Amazon AI's vision and impact.… more
- GCI Communication Corp (Barrow, AK)
- …quality customer interaction. + Coordinate closely with the Senior (?) Manager ensuring customer service and technical standards are met or exceeded. ... GCI's Mgr, Customer Service Sales Operations will manage a team that is responsible for ensuring a high-quality customer experience by providing prompt,… more
- Ross Stores, Inc. (Dublin, CA)
- …store processes and technology to reduce payroll spend and improve customer service \. The Senior Manager will utilize retail industry knowledge, ... continuous learning opportunities and development for our teams\. **GENERAL PURPOSE:** The Senior Manager will test, analyze, and implement efficiency \(ROI\)… more
- Capital One (Richmond, VA)
- Senior Manager , Senior Department Operations Manager , CAO ( Customer Advocacy Office) (Hybrid) **Do these statements describe you? If so, please ... toward great results and transforming operations to provide exceptional service and insights The Customer Advocacy Operations...Customer Advocacy Operations (CAO) team is seeking a ** Senior Department Operations Manager ** who will be… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience ** Senior Project Manager , Product Operations - Customer Support ... Experience** As a Senior Project Manager of Product Management at Capital One, you will...and innovation across all corners of the company. The Customer Success team in Enterprise Data is reimagining the… more
- Amazon (Santa Monica, CA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... and delivering a positive experience with our program. The key responsibilities of a Senior Customer Success Manager include but are not limited to:… more
- PNC (Washington, DC)
- …a winning team, committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will ... opportunity to contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth...be responsible for developing, implementing, and optimizing customer programs by designing and executing marketing strategies to… more
- Corcentric (Cherry Hill Township, NJ)
- As a Senior Customer Success Manager (CSM), you will serve as a trusted advisor to our customers, ensuring ongoing success with our platform-based solutions, ... a bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C...and experience. + Approximately 4+ years' experience in a Software-as-a- Service (SaaS) environment working in Customer Success… more
- NCR VOYIX (Atlanta, GA)
- …around the world to your local favorite around the corner. Job title: Senior Manager , Customer Loyalty & RetentionLocation: Atlanta, GADepartment: Retail, ... Sales Operations Job Summary:The Senior Manager , Customer Loyalty &...origin, disability, sexual orientation, gender identity, veteran status, military service , genetic information, or any other characteristic or conduct… more
- GE Vernova (TX)
- …for functional, business, and broad company objectives within Gas Power. As our dedicated Senior Customer Portfolio Manager responsible to the Area, you will ... the future. What Impact you'll make: As the Site Customer Portfolio Manager located in Colorado, with...material program management, while interacting with members of the customer service , parts and transactional services, field… more
- Amazon (Seattle, WA)
- …effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state, and local laws ... Description We are seeking a Senior Program Manager to lead and...builders approach product ideation and development by scaling proven customer obsession practices through innovative, self- service , and… more
- Amazon (Seattle, WA)
- …is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and ... engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- Amazon (Seattle, WA)
- …transformational growth for Fortune 500 retail brands on Amazon's marketplace. As a Senior Customer Success Manager , you'll create vendor strategies that ... largest e-commerce platforms. Join our dynamic team as a Senior Customer Success Manager in...respectfully with employees, supervisors, and staff to ensure exceptional customer service ; and follow all federal, state,… more
- NRG Energy, Inc. (TX)
- …www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...to ensure we understand consumer perception and deliver a customer -centric experience in alignment with business strategy. This role… more
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