- Amazon (Seattle, WA)
- …a dynamic, organized, and experienced Sr. Program Manager to manage our Voice of Customer Mechanism. You collaborate with business and technical teams to ... and technical audiences. As a Voice of Customer (VoC) Sr. Program Manager overseeing the...strategy, end to end delivery, and communicating results to senior leadership - Bachelor's degree Preferred Qualifications - 2+… more
- Zebra Technologies (Lincolnshire, IL)
- …customers, and the world. Let's create tomorrow together. We are seeking a Senior Software Engineer - Voice Communication with experience in designing, ... & Management: + Design, deploy, configure, and maintain enterprise-level voice communication infrastructure, including Cisco Unified Communications Manager … more
- CVS Health (Northbrook, IL)
- …And we do it all with heart, each and every day. **Position Summary** The Senior Manager , Digital Customer Experience will be responsible for leading the ... the Digital Product portfolio. This person will drive the Voice of the Customer initiatives by implementing,...members of the entire Digital organization and IT. The Senior Manager must be an avid researcher,… more
- Amazon (Arlington, VA)
- Description The Amazon Vendor Services organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Amazon (Arlington, VA)
- Description The Strategic Account Services (SAS) organization is seeking a Senior Customer Success Manager to shape the future of the program. The Senior ... experience with our program. The key responsibilities of a Senior Customer Success Manager include...blockers as appropriate across multiple organizations. Advocate as the voice of the customer internally, using data… more
- Capital One (Mclean, VA)
- Senior Project Manager , Product Operations - Customer Support Experience ** Senior Project Manager , Product Operations - Customer Support ... Experience** As a Senior Project Manager of Product Management at Capital One, you will...and consumers across Capital One). You will be the voice of the customer for our product… more
- Fiserv (New York, NY)
- …to make an impact on a global scale, come make a difference at Fiserv. **Job Title** Senior Customer Success Manager **What does a successful Senior ... and Receivables Solutions (EBRS) Team at Fiserv?** As a Senior Customer Success Manager , you...education or product feedback loops. + Advocate for the voice of the customer within Fiserv. **What… more
- PNC (Washington, DC)
- …a winning team, committed to results, in an inclusive and high-performing culture. As the Senior Marketing Manager for Customer Loyalty and Rewards, you will ... opportunity to contribute to the company's success. As a Senior Marketing Manager , within PNC's Retail Growth...a challenge. * Advocate for and act as the voice of the customer . **Job Description** +… more
- Pegasystems (Boston, MA)
- Senior Manager of Specialist Solutions Consulting - Customer Service Job Category: Pre-Sales Consulting Location: US - Massachusetts - Remote **Meet Our ... Customer Service opportunities, utilizing the latest Pega Customer Service features including Voice AI, Dynamic...the latest Pega Customer Service features including Voice AI, Dynamic Case Management, and Agentic AI capabilities… more
- Corcentric (Cherry Hill Township, NJ)
- As a Senior Customer Success Manager (CSM),...these with internal resources as needed. + Represent the voice of the customer and work closely with ... do it for a company with a bright future, join us at Corcentric. As a Senior Customer Success Manager , O2C you will: + Serve as a client executive advocate… more
- Walmart (Bentonville, AR)
- **Position Summary ** We are looking for a Senior Manager of Product Management to join our Privacy and Trust Product Team. This role focuses on developing and ... for automated enforcement. **What you'll do ** **As a Senior Manager of Product Management, you will:**...decision-making, and foster data-driven innovation. + Advocating for the voice of the customer , ensuring product features… more
- NRG Energy, Inc. (TX)
- …www.nrg.com. Connect with NRG on Facebook, Instagram, LinkedIn and X. **Job description** The Senior Manager , Research & Customer Experience (CX) will be ... CX & Insights function within NRG Consumer Energy. The Senior Manager will work with a cross...**Requirements** + Experience working with large research firms and Voice of the Customer platforms. + Hands-on… more
- Amazon (Seattle, WA)
- …is still to be defined? The Alexa Customer Journeys team is looking for a Senior Product Manager - Technical with the experience and passion to dive deep and ... high quality at speed and scale. * Represent the voice of customer through external and internal...engage with science and engineering teams daily, and update senior leadership on progress weekly. This is a high… more
- Amazon (Arlington, VA)
- …alignment with your customer 's mission ? Amazon Web Services (AWS) is seeking a Senior Customer Solutions Manager (CSM) to come join our Worldwide Public ... ambiguous and changing environment. You will serve as the customer 's cloud journey coach and be the voice...engineering teams To support the evolution of the AWS customer experience and/or Customer Solutions Manager… more
- Amazon (Bellevue, WA)
- …Amazon Delivery's Customer Experiences team (ADX CX) is seeking a Senior Design Program Manager to architect the operational backbone that enables ... fast-evolving environments, taking action, and learning from mistakes. We champion the customer voice (spoken and unspoken) through objective insights that… more
- Amazon (Seattle, WA)
- …teams build to protect our customers, brands, and selling partners, (3) serving as a " voice of the customer " for product and tech teams, and (4) partnering with ... Description Customer Trust External Relations (CTXR) ensures global thought-leaders,...topics and share information on industry trends. As a Senior Marketing Manager , you will play a… more
- Autodesk (Atlanta, GA)
- …the best return on your customers' investment within the shortest timeframe + Be the customer 's voice and provide feedback to internal teams on how we can better ... you interested in helping us build and evolve our customer success organization to continuously improve the quality of...overall experience and success of our customers? As a Senior CSM, you will be the single point of… more
- Celonis (Raleigh, NC)
- … Support and you will be based in Raleigh, USA. **The Role:** As a Customer Support Delivery Manager , you will be responsible for the renewal of Premium ... Support contract and support OLAs. As a Support Delivery Manager , you will ensure a phenomenal Customer ...feels included, able to speak up and knows their voice is heard - that's when creativity and innovation… more
- Bio-Techne (San Jose, CA)
- …and prevent disease worldwide.** Pay Range: $132,400.00 - $217,600.00 **Position Summary:** The Senior Product Manager has the opportunity to define and drive ... fully automated western blotting solution on the market. The Senior Product Manager joins a high growth...our growth targets and executing our strategy for target customer segments. You will be gathering voice … more
- Amazon (San Francisco, CA)
- …such as telecommunications, VoIP, and/or or CRM/ERP applications. You will be passionate about customer experience and advocacy and bring the voice of the ... investment. Key job responsibilities As an Amazon Web Services (AWS) Customer Solutions Manager you will be responsible for helping guide AWS customers along… more
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