- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights ... SKILLS/EXPERIENCE: + At least 8 years of experience working in a service desk environment + Availability to work rotating shifts including days, nights and… more
- Capgemini (Orlando, FL)
- … Service Delivery Manager to lead all aspects of and run our global service desk operations. This role involves leading various support teams, ensuring the ... **Job Title** : Senior Delivery Manager **Location** : Orlando, Florida **Travel**...while maintaining high levels of customer satisfaction. **Key Responsibilities:** Service Desk Operations Management: Lead all aspects… more
- ManpowerGroup (Farmington Hills, MI)
- …cloud certification. + Achieve Freshworks certification within 1 year of start date. The Senior Analyst IT Service Desk is responsible for overseeing and ... **Knowledge, Skills & Abilities** + 5 years information technology service management. + Previous success managing IT Service Management tools (eg, Freshservice,… more
- CACI International (Offutt AFB, NE)
- Consolidated Service Desk Senior Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: ... Travel: Continental US * * * **The Opportunity:** CACI is seeking a Consolidated Service Desk Senior Analyst for a critical role in daily operations of the… more
- Moser Consulting (Indianapolis, IN)
- …spirit of unity that respects the remarkable individuality of everyone's culture, history, and service . Description The Service Desk Technician is a dynamic ... ideal candidate will demonstrate a blend of technical expertise, customer service excellence, and a collaborative spirit. This role requires extensive familiarity… more
- Moser Consulting (South Bend, IN)
- …spirit of unity that respects the remarkable individuality of everyone's culture, history, and service . Description The Service Desk Technician is a dynamic ... ideal candidate will demonstrate a blend of technical expertise, customer service excellence, and a collaborative spirit. This role requires extensive familiarity… more
- Arena Technical Resources, LLC (Washington, DC)
- …timely and efficient manner. - Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...Job ID: ATR 17107 Job Description Position Title: IT Service Desk Supervisor Location: Washington, DC Position… more
- CACI International (Forest Heights, MD)
- …of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound customer ... Service Desk Analyst (Nights/Weekends) Job Category:... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time...* * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support an existing… more
- Optiv (Overland Park, KS)
- …the Kansas City metro and report into the office 3 days at minimum._ The Senior Service Desk Analyst provides moderately complex support and rapid resolution ... to end users at Optiv for IT issues and update requests via helpdesk. The Senior Service Desk Analyst will be required to address issues that are escalated… more
- Robert Half Technology (Jersey City, NJ)
- Description Our client is seeking a Senior Service Desk Technician to provide advanced technical support, mentor junior analysts, and ensure efficient ... best practices for handling complex cases. Reporting & Documentation - Track service desk metrics, generate performance reports, and document resolutions for… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk -analyst/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_ **Category** _IT… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- CACI International (Offutt AFB, NE)
- …upon award of the United States Strategic Command SCITLS contract. **Responsibilities:** Consolidated Service Desk (CSD) Lead, Senior : + Leads Consolidated ... Consolidated Service Desk Lead Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee Type: Regular… more
- NTT America, Inc. (Ashburn, VA)
- …administration and other hardware, software, telecom, and communication services with support from Service Desk Senior Analysts. + Coordinates with third ... x 7 x 365 NOC environment and act as escalation point for Service Desk Technicians. **What you'll be doing** **ESSENTIAL DUTIES & RESPONSIBILITIES** + Answers… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... * Receive and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step guidance and support and coordinate… more
- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Teleconferencing Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and ... Help Desk Supervisor ( Senior ) - (626) Share...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- Koniag Government Services (Carlsbad, NM)
- Senior IT Help Desk Carlsbad, NM 88220,...IT-related customer support including, but not limited to, help desk , NOC center, service , desk , and/or ... 4, 2025 **Tuknik Government Services,** a Koniag Government Services company, is seeking a Senior IT Help Desk to support **TGS** and our government customer in… more
- Zelis (NJ)
- …you've gained, and the personal interests that shape who you are. Position Overview The Senior Deal Desk Analyst will play a critical role in shaping and ... thrives in fast-paced, evolving environments. You bring a customer service mindset to internal operations and enjoy being the...something impactful from the ground up. Position Overview The Senior Deal Desk Analyst will play a… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... **Position Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert...inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined… more
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