- Tesla Laboratories. Inc. (Vienna, VA)
- We are actively seeking a dedicated Senior IT Service Desk Agent with a specialization in image management and proven expertise in troubleshooting Azure ... or software. + Operational Excellence: Maintain and enhance the IT service desk operations, ensuring SLAs are met and customer satisfaction is maintained… more
- ASM Research, An Accenture Federal Services Company (Springfield, VA)
- …attains the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Seeks opportunities to ... using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring...years Personal Computer experience including customer support or Help Desk . + 0-2 years of customer service … more
- Guidehouse (Suitland, MD)
- …written outage notifications and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base as required. + ... tickets. + Perform proactive network and systems monitoring. + Assist in restoring service when outages occur. + Review tickets daily and reprioritize as needed to… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... basic issues using provided knowledge articles when appropriate. Escalates to more senior team members as appropriate. + Assists with monitoring and tracking… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... **Position Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert...inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined… more
- Amentum (Fort Belvoir, VA)
- …services to US government and commercial clients around the globe. Our Senior Leaders, Subject Matter Experts, and Operational Specialists have direct, on-the-ground ... the Department of Defense (DoD), Intelligence and Security Command (INSCOM), Army Service Component Commands, other Government agencies, and the Department of the… more
- Arena Technical Resources, LLC (Washington, DC)
- …timely and efficient manner. - Supervising the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure that ... IT Service Desk Supervisor Location: Washington, DC,...IT Service Desk Supervisor Location: Washington, DC, US Job ID:...Desk Analysts. - Ability to be a change agent and drive new firm initiatives. - Possess exceptional… more
- Robert Half Technology (Washington, DC)
- …and efficiently. Responsibilities * Supervise the Service Desk Analysts and Senior Service Desk Analysts, providing guidance and support to ensure ... The role involves managing the day-to-day operations of the service desk in the Information Technology industry....to resolve complex issues * Act as a change agent , driving new firm initiatives * Demonstrate strategic focus,… more
- Aegon Asset Management (Denver, CO)
- …make the most of what's important to them. We're empowered by a vast agent network covering North America, with diversity to match. Together with our nonprofit ... sales team supporting Transamerica Workplace retirement plans. Foster a sales and service environment to ensure customer satisfaction and the attainment of sales… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. * Acts as subject matter expert for Application ... Full Time **Located Remotely?** Y **Position Type** Management **JOB SUMMARY** The Senior Analyst acts as a support subject matter expert resolving issues reported… more
- TD Bank (New York, NY)
- …office and other groups globally to mitigate risk and deliver world class service to our global client base. They provide operational support and control functions ... contact. The Fixed Operations team strives to create efficiency, improve client service levels and reduce operational risk. If you are industrious, collaborative,… more
- Vexterra Group (Bethesda, MD)
- …Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... Vexterra Group is currently searching for a Senior Systems Integrator Engineer to provide the following systems support in Reston VA or Bethesda, MD office: You will… more
- Janus Henderson Investors (Denver, CO)
- …superior financial outcomes through differentiated insights, disciplined investments, and world-class service . We will do this by protecting and growing our core ... changing regulations that impact our business. Be a change agent in optimizing, implementing, and continuously evolving best-in-class review...+ Paid volunteer time to step away from your desk and into the community. + Support to grow… more
- Anywhere Real Estate (Greenwich, CT)
- We are seeking a Senior Office Administrator (SOA) with a can do attitude! The SOA will manage the OA staff and the daily office operations including but not limited ... to processing agent commissions, maintaining all agent and property...staff and helping with recruitment and retention activities The Senior Office Administrator will do the following: + Lead… more
- CUNY (New York, NY)
- …operates and maintains the University's network, the enterprise Data Center, the CUNY Service Desk , and manages the processes that safeguard the University's IT ... full specification is available on our web site at http://www.cuny.edu/about/administration/offices/hr/classified-civil- service /ccsjobs/ **CONTRACT TITLE** IT Senior Associate **FLSA**… more
- Moses/Weitzman Health System (Middletown, CT)
- …program/project management, performance improvement activities, and the help/services support desk . Ability to work effectively with external information security ... in strategic and operational governance processes as a member of the senior leadership team. + Provide strategic and operational IT leadership in defining… more
- Marriott Vacations Worldwide (FL)
- …the opportunity to collaborate with other departments, learning more about the front desk , safety and security, and engineering. **Food & Beverage** + Interns will ... areas, resolve lock issues, assistin managing parking areas, and service lost & found. **Front Office** + Interns will...learn and perform the duties of a Front Office Agent , checking the guests in and out, assisting with… more
- Help at Home (Chicago, IL)
- …and drives the vision, strategy, and operational execution of HR service delivery to ensure high-quality support, compliance, and continuous improvement. The ... business acumen, operational excellence, and a commitment to customer service . **_*This is a REMOTE position_** **_._** **_Essential Duties...HR Services. + Serve as a key advisor to senior HR and business leadership, using data and insights… more
- EAB (Richmond, VA)
- …or willingness to work East Coast hours). This position is aligned to Senior Manager level internally at EAB. Primary Responsibilities: Own & Grow Commercial ... including pricing, contract length, etc., in close partnership with the Deal Desk and Strategy & Operations teams; incorporate historical data and partner financial… more
- Jabil (Mina, NY)
- …users for either PC, server or mainframe applications, and hardware. Handles problems that the Service Desk agent or Remote Specialist 1 is unable to ... network services, software systems engineering, and/or applications development to restore service and/or identify and correct core problem. Simulates or recreates… more
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