- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- BXP (Boston, MA)
- …analysis and ongoing improvements. Technology Implementations + Manage process, service , and technology improvement initiatives and assume ownership of ServiceNow ... and/or self-manage projects. + Demonstrated commitment to and proficiency in customer service culture. Exhibits and champions excellence in work habits and a… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. Duties include: - Troubleshoot PO ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. Duties include: - Performing delegated and ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the… more
- City of New York (New York, NY)
- …help to maintain and/or analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the central services group at MOCS. ... where flexibility and ability to achieve results are valued. Senior Analysts may conduct all duties relevant to Analysts...related to sustainable knowledge acquisition and skills building. The Service Desk unit operates as a central… more
- Beth Israel Lahey Health (Charlestown, MA)
- …you're not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst , Tier 2 provides advanced technical support to end ... users using various clinical, administrative, and technical systems. The Tier 2 Service Desk Analyst acts as an escalation point for the Tier 1 Service … more
- Dayton Children's Hospital (Dayton, OH)
- …- Main CampusDepartment:MIS - Service Desk TeamSchedule:Part timeHours:20Job Details:The Service Desk Analyst provides world class front line support ... receives customer reported issues primarily by answering the service desk phone hotline but may receive...to more senior resources as required. The analyst is responsible for providing excellent customer service… more
- Herc Rentals (Bonita Springs, FL)
- Service Desk Analyst I Apply...Provide top-tier customer support for all Herc users, including Senior and C-Level management + Be able to ask efficient ... 10,200 employees in North America as of June 30, 2025. **Job Purpose** As a Service Desk Analyst , you will be the main liaison between our employees and the… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- Colorado State University (Fort Collins, CO)
- Posting Detail Information Working TitleHelp Desk Solutions Analyst Position LocationPueblo, CO Work LocationPosition is fully in-office/in-person Research ... improving the human condition through world-class teaching, research, and service . With a robust benefits package, collaborative atmosphere, and...eligible for remote work options. Position Summary The Help Desk Solutions Analyst ( HDSA ) is… more
- Robert Half Technology (Jacksonville, FL)
- Description We are seeking a Senior Help Desk Analyst to join our IT support team. In this role, you'll serve as the first point of escalation for technical ... advanced troubleshooting, and ensure a high level of customer service to internal users. You'll also play a key...+ Act as an escalation point for junior Help Desk Analysts, providing guidance and advanced troubleshooting. + Monitor… more
- Highmark Health (Harrisburg, PA)
- …:** **JOB SUMMARY** + We are seeking a highly motivated and detail-oriented IT Service Desk Specialist to join our specialized IT support team dedicated to ... documentation and knowledge articles to empower the Radiology Department with self- service resources. If you are passionate about technology, possess excellent… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- Robert Half Technology (Salt Lake City, UT)
- …faculty, and partners have the necessary tech tools and support. Acting as a senior resource within the IT Support team, this role handles advanced user issues, ... software systems. Participate in 24/7 on-call rotations. Collaborate with Managed Service Providers for data requests. Manage data backup, recovery, and cloud-based… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- MyFlorida (Tallahassee, FL)
- SENIOR CONSUMER SERVICE ANALYST -...at a time, either sitting or standing at a desk , using wireless telephone headset, and a double monitor computer. ... . Requisition No: 861408 Agency: Office of the Attorney General Working Title: SENIOR CONSUMER SERVICE ANALYST - 41001317 Pay Plan: Career Service … more
- Cushman & Wakefield (Dallas, TX)
- **Job Title** Senior Director, Capital Markets Financial Analyst Hub **Job Description Summary** The Senior Director, Capital Markets Financial Analyst ... to Capital Markets Brokers. In this role, the Senior Director, Capital Markets Financial Analyst Hub...markets and internal business partners, and establishing global business service capabilities. In these efforts, the Senior … more
- MyFlorida (Tallahassee, FL)
- …863342 Agency: Children and Families Working Title: OFFICE AUTOMATION ANALYST ( SENIOR ) - 60048612 Pay Plan: Career Service Position Number: 60048612 Salary: ... OFFICE AUTOMATION ANALYST ( SENIOR ) - 60048612 Date: Oct...Children and Families Office of Information Technology Services Help Desk - Command Center Agent Anticipated Vacancy.The Office of… more
- NTT DATA North America (Darien, IL)
- …ITSM ticketing system + ITIL v3 or higher + IT Certifications: HDI Support Center Analyst , Service Desk , MCITP, MCSA, MCA, RedHat, Linux or equivalent + ... organization, apply now. We are currently seeking a IT Service Desk Supervisor to join our team...and verbal communication skills and an ability to brief senior level customer officials. + Proven reporting experience and… more