- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days ... SKILLS/EXPERIENCE: + At least 8 years of experience working in a service desk environment + Availability to work rotating shifts including days, nights and… more
- CACI International (Offutt AFB, NE)
- Consolidated Service Desk Senior Analyst Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI Employee ... of Travel: Continental US * * * **The Opportunity:** CACI is seeking a Consolidated Service Desk Senior Analyst for a critical role in daily operations… more
- CACI International (Forest Heights, MD)
- …support of a 20,000+ user community within the Department of Homeland Security (DHS) The Senior Service Desk Analyst shall possess and demonstrate sound ... Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type:… more
- Optiv (Overland Park, KS)
- …in the Kansas City metro and report into the office 3 days at minimum._ The Senior Service Desk Analyst provides moderately complex support and rapid ... to end users at Optiv for IT issues and update requests via helpdesk. The Senior Service Desk Analyst will be required to address issues that are… more
- Beth Israel Lahey Health (Charlestown, MA)
- …timely response, positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that ... answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, curiosity,… more
- ManpowerGroup (Farmington Hills, MI)
- …Achieve Freshworks certification within 1 year of start date. The Senior Analyst IT Service Desk is responsible for overseeing and improving the IT ... **Knowledge, Skills & Abilities** + 5 years information technology service management. + Previous success managing IT Service Management tools (eg, Freshservice,… more
- Marriott (Bethesda, MD)
- …**Located Remotely?** Y **Position Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert identifying and ... resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject...team on issue resolution and problem management. + The Senior Analyst contributes to the Knowledge Base… more
- Zelis (NJ)
- …you've gained, and the personal interests that shape who you are. Position Overview The Senior Deal Desk Analyst will play a critical role in shaping ... thrives in fast-paced, evolving environments. You bring a customer service mindset to internal operations and enjoy being the...something impactful from the ground up. Position Overview The Senior Deal Desk Analyst will… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst ( Senior -Level) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- NCR VOYIX (Atlanta, GA)
- …approvals. + Coordinate with Finance, Legal, Product Management, Professional Services, and Service Architects to capture costs and mitigate risks. + Ensure deals ... Sales Enablement & Process Optimization + Educate sales teams on deal desk processes, including best practices for deal structuring, bid reviews, and revenue… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...dental and domestic partners. Perhaps just as important, from senior management on down, we encourage an atmosphere of… more
- RKON (Chicago, IL)
- … we deliver to our customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who are looking to build and elevate ... Analyst (Tier 1), End User Engineering About us:...experience with the latest bleeding edge technologies. Our Help Desk is viewed as a training program, we encourage… more
- Link Solutions Inc (Frederick, MD)
- …CE, CCNA Security, GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using ... Services and Development. Link Solutions is seeking a Help Desk Support Analyst to join our team...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- ASM Research, An Accenture Federal Services Company (Columbus, OH)
- As a Help Desk Analyst within the Defense Army Account's ITSM team, you will be at the forefront of technical support, playing a crucial role in maintaining the ... Develops and maintains technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals. + Participates in… more
- UPMC (Pittsburgh, PA)
- …the direction of management and more senior members of the team, the Help Desk Support Analyst - Associate will provide day to day support remotely by ... **UPMC is looking for a Help Desk Associate to join their team. This position...location of US Steel Tower 31 st Floor. Remote service interruptions require commuting to backup location or US… more
- GovCIO (Washington, DC)
- …and service requests, ensuring timely resolution and follow-up. Ability to follow senior service desk team member direction and quickly escalate issues ... USD $58,000.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5201/tier-1- service - desk - analyst /job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-DC-Washington_ **ID** _2024-5201_… more
- Trinity Health (Livonia, MI)
- …of customers in resolving their issue during first contact, may request assistance from Senior IS Service Desk Support. Resolves problems for various ... be in a high volume call center style environment.** Preferred Skills: Service Now, Microsoft O365 suite, Azure, and Multi-factor authentication.** Under general… more
- City and County of San Francisco (San Francisco, CA)
- …steps to advance in this selection process, which includes the following: Senior Human Resources Analyst Core Exam (Weight: 100%) Candidates self-certifying ... City jobs. + Key duties include conducting field or desk audits of the work performed by City staff,...Qualifications will be invited to participate in the online Senior Human Resources Analyst Core Exam. Candidates… more
- MyFlorida (Tallahassee, FL)
- SENIOR CONSUMER SERVICE ANALYST -...at a time, either sitting or standing at a desk , using wireless telephone headset, and a double monitor computer. ... . Requisition No: 851699 Agency: Office of the Attorney General Working Title: SENIOR CONSUMER SERVICE ANALYST - 41000067 Pay Plan: Career Service … more
- HCA Healthcare (Richmond, VA)
- …equipment. As the key technical service resource within the facility, the ** Senior Technical Analyst ** is responsible for the set-up and repair of ... benefits may vary by location._** We are seeking a Senior Technical Analyst for our team to...incidents and requests reported by facility users to the service desk . Advanced hands-on technical support is… more
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