- Warner Bros. Discovery (Atlanta, GA)
- …of ITIL service lifecycle, particularly in relation to request fulfillment and service catalog . + Experience working in a cross-functional, ... position requires a deep understanding of service catalog design, user access governance, and request ...around catalog item design, user access, and request fulfillment workflows. + Coordinate audits and… more
- COOLSOFT (Madison, WI)
- …* Strong knowledge of ServiceNow core modules: Incident, Problem, Change, CMDB, Knowledge, Service Catalog , Request Fulfillment , Discovery, etc. * ... develop, and implement ServiceNow solutions that drive process automation, IT service management (ITSM), and enterprise-wide workflows leveraging out of box… more
- Delta Air Lines, Inc. (Atlanta, GA)
- …offers to customers worldwide. These systems include ITA's BBX, Brand API, Product Catalog , Shopping API, and Reshop API - critical components that enable shopping ... We manage the business rules that interpret products for merchandising and fulfillment implications, and we develop rule engines that support today's needs while… more
- Burlington (Edgewater Park, NJ)
- …processes, with a strong focus on Incident Management, Request Fulfillment , Problem Management, Major Incident Management, and Service Catalog ... processes, with a strong focus on Incident Management, Request Fulfillment , Problem Management, Major Incident Management, and Service Catalog… more
- Hyundai Autoever America (Fountain Valley, CA)
- …best practices are followed in incident management, problem management, and request fulfillment with continuous operations and process improvements. Facilitate ... 10037 - Sr. Manager, IT Service Management Location - Fountain Valley, CA PURPOSE:...outages. Collaborate with neighboring teams to identify and centrally catalog technology debt and escalate remediation plans amongst internal… more
- CACI International (Sterling, VA)
- …Services including Incident, Problem, Change, Event, Configuration, Knowledge, Request Fulfillment , Capacity, Availability, and Service Catalog providing ... Technical Lead Service Management Job Category: Information Technology Time Type:...* **The Opportunity** : CACI is seeking an experienced Service Level and Performance Management Lead with 10+ years… more
- CACI International (Sterling, VA)
- …processes including Incident, Problem, Change, Event, Configuration, Knowledge, Request Fulfillment , Capacity, Availability, and Service Catalog + ... Service Quality Assurance Lead Job Category: Engineering and...* **The Opportunity** : CACI is looking for a Service Quality Assurance Lead to oversee and improve our… more
- Shuvel Digital (Vienna, VA)
- …we strive to resolve customer incidents, answer questions, and assist with submitting Service Catalog Requests wherever necessary. Our vision is to provide ... Our client Navy Federal Credit Union is seeking an Service Desk-15194-Hybrid in Vienna, VA. You seem to have...point of contact within ETS for issue resolution and request fulfillment . Our mission is to extend… more
- OneMain Financial (Baltimore, MD)
- …performance KPIs for architectural analysis, including service stability, request friction points, and fulfillment efficiency metrics **Application ... Development Support and Automation Acceleration** . Enable AppDev teams through self- service intake, standardized infrastructure request catalogs, and approval… more
- CommonSpirit Health (Englewood, CO)
- …+ Ticketing System - 4-6 years + Proven experience in incident management, request fulfillment , and platform operations + ServiceNow CMDB/Foundational Data + ... the process. This role is responsible for managing break/fix incidents, catalog requests, and platform health, ensuring consistent performance and reliability. The… more
- Crash Champions (Westmont, IL)
- …customers, shops, and technicians regarding connector order status or concerns. + Process service request tickets and track outgoing shipments to ensure timely ... of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of customers that rely on us to ensure that the repairs… more
- Dorman (Colmar, PA)
- …policies, standards, and processes related to desktop support, patching, incident management, and service request fulfillment . + Lead the patch management ... United States, we are a pioneering global organization offering an always-evolving catalog of automotive, heavy-duty, and specialty vehicle products. Today, we have… more
- JE Dunn Construction Company (Omaha, NE)
- …on equipment and inventory as directed and updates information in logistics catalog . **Key Role Responsibilities - Additional Core** N/A **Knowledge, Skills & ... construction materials and equipment + Ability to provide excellent customer service through positive interaction with customers + Basic understanding of internal… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Modify and/or customize the core applications such as Incident, Problem, Change, Requests, Service Catalog while applying best practices. + Provide support to ... incident management, problem management, change management, Knowledge management as well as request fulfillment + Hands-on experience with ServiceNow HTML, CSS,… more
- General Dynamics Information Technology (Macdill AFB, FL)
- …Modify and/or customize the core applications such as Incident, Problem, Change, Requests, Service Catalog while applying best practices. o Provide support to ... incident management, problem management, change management, Knowledge management as well as request fulfillment o Hands-on experience with ServiceNow HTML, CSS,… more