- ManpowerGroup (Columbus, OH)
- …of the end-to-end process for CMDB management. + Collaborate with ITIL Service Operations process owners and stakeholders to implement best ... Analyst Staff, you will be part of the IT Service Management department supporting various teams. The ideal candidate...and Problem Management. **What's Needed?** + 4+ years of CMDB management experience, including ITIL /ITSM process… more
- TECO Energy (Ybor City, FL)
- …opportunities available in all of these locations. TITLE: Information Technology Infrastructure Library ( ITIL ) Process Analyst Sr and Consultant ... Information Technology Infrastructure Library ( ITIL ) **Sr Process Analyst**...maintaining service management tools, Configuration Management databases ( CMDB ) and other process management tools. *… more
- CareFirst (Owings Mills, MD)
- …Excellent communication skills both written and verbal. **Licenses/Certifications:** Information Technology Infrastructure Library ( ITIL ) 4 ... lead a team of matrixed resources. **QUALIFICATIONS:** **Education Level:** Bachelor's Degree in Information Technology or Computer Science OR in lieu of a… more
- Chenega Corporation (Springfield, VA)
- …version control and documentation of changes to CIs + Coordinate with other ITIL process managers to ensure smooth integration of configuration management ... the development, management, and maintenance of the Configuration Management Database ( CMDB ) within the organizations ITIL framework. Responsibilities + Ensure… more
- Parker Hannifin Corporation (Cleveland, OH)
- ServiceNow Engineer ( CMDB ) Location : CLEVELAND, OH, United States Job Family : Information Technology Job Type : Regular Posted : Mar 17, 2025 Job ID : ... is responsible for the implementation and support of highly secure and resilient information technology solutions and is considered a subject matter expert.… more
- Bentley Systems (Exton, PA)
- …Bentley's** **organization's IT infrastructure , enabling better decision-making, improved service delivery, and more efficient ITIL Practices.** A ServiceNow ... **ServiceNow CMDB Administrator** **Location:** Hybrid / home-based work in...+ Bachelor's degree in STEM or Computer Science or Information Technology , or a related field. +… more
- Central Hudson Gas & Electric Corporation (Poughkeepsie, NY)
- …with teams across Information Security, Analytics & Reporting, IT Service Management, Governance Risk & Compliance, Cloud/ Infrastructure / Application ... & Discovery Analyst?** **Required:** + Bachelor's degree in Computer Science, Information Technology , STEM, Business, Communications or a relevant field and… more
- ICF (Washington, DC)
- …join our team. The ideal candidate will support and enhance the IT Service Management (ITSM) and Configuration Management Database ( CMDB ) modules while ... applications and customizing the Service Portal.** + **6+ months of exposure to ITIL practices and ITSM processes.** + **1+ years of knowledge of CMDB data… more
- Belcan (Clayton, NC)
- …modern, efficient, and ITIL -aligned service delivery model. Key Responsibilities IT Service Desk Optimization & ITIL Process Enhancement * Assess and ... business objectives. We are looking for someone with deep ITIL expertise, strong experience in ITSM process ...Work with the ServiceNow Platform Architect to ensure the CMDB structure, service request design, and automation… more
- Amgen (Tampa, FL)
- …understanding of IT infrastructure and hands on experience in Information Technology Infrastructure Library ( ITIL ) and System Development Life ... team. In this position you are responsible for enabling Information Technology Sarbanes-Oxley (SOX) Compliance. You are...and their responsibilities + Participate in walkthroughs with system, service , and process owners + Review and… more
- United Airlines (Chicago, IL)
- …needed to succeed (Minimum Qualifications):** **.** Bachelor's degree in computer science, information technology , engineering, or equivalent field . 7+ years of ... the pack (Preferred Qualifications):** + Master's degree in computer science, information technology , or engineering. + ServiceNow system administrator… more
- General Dynamics Information Technology (Bellevue, NE)
- …operational management of IT hardware and software assets as part of the Information Technology Asset Management (ITAM) framework + Update Standard Operating ... Trust/Other Required:** None **Job Family:** Configuration **Skills:** Asset Management,Government Audits, Service Delivery **Certifications:** ITIL v4 Foundations -… more
- Abbott (Abbott Park, IL)
- …strategic planning, implementation, and management of the ServiceNow Configuration Management Database ( CMDB ) and Common Service Data Model (CSDM). This role ... Leadership (20%)** : Lead and mentor a team of CMDB managers and administrators. + ** Service Dependency...ability to interact and conduct strategic discussions with multiple infrastructure support leaders, business process teams, and… more
- Capgemini (Austin, TX)
- … service improvement as needed + Special projects to address on-going CMDB accuracy and completeness + Identification of process improvements **Required ... the SMM + Assist in the Audits of the CMDB to ensure accuracy - through automation and data...Green Card Holder **Desired** Skills: + Aware of IT Service Management processes and ITIL + Aware… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- … ITIL understanding and multiple certifications. * Bachelors Degree in Information Technology /Computer Science or equivalent work experience and, typically, ... This is the opportunity for you! As a ITSM Process Manager, you will drive IT Service ...Service Management maturity at Sierra Nevada Corporation, utilizing ITIL and COBIT frameworks. You will be the 'evangelist'… more
- Sierra Nevada Company, LLC (Lone Tree, CO)
- … ITIL understanding and multiple certifications. + Bachelors Degree in Information Technology /Computer Science or equivalent work experience and, typically, 6 ... This is the opportunity for you! As a ITSM Process Manager, you will drive IT Service ...Service Management maturity at Sierra Nevada Corporation, utilizing ITIL and COBIT frameworks. You will be the 'evangelist'… more
- Huntington Ingalls Industries (St. Louis, MO)
- …* Partner with the IT Asset Management team to identify and recommend process and technology automation improvements to current state processes. * Evaluate ... to monitor the completeness and accuracy of data within CMDB . * Advise government on enhancements to Service...10 years relevant experience. * In-depth knowledge of the ITIL framework and its application to configuration management processes.… more
- Chenega Corporation (Springfield, VA)
- …as service catalog processes to ensure they utilize and update the CMDB . The ideal candidate combines ITSM process knowledge with ServiceNow platform ... team of professionals who support large-scale government operations by leveraging cutting-edge technology and take your career to the next level! Chenega Agile… more
- MIT Lincoln Laboratory (Lexington, MA)
- …take charge of a transformative initiative that builds on the success of our Information Technology Service Management (ITSM) module implementation. We are ... the platform to deliver an employee-focused portal designed to centralize service requests, provide a seamless and consistent user experience, streamline critical… more
- GAF (Parsippany, NJ)
- …certifications for Service Portal Certified System Administrator, Asset Management, and CMDB + Strong ITIL knowledge or certification + Ability to work ... industry-leading best practices into our ServiceNow platform, with a focus on supporting CMDB , ITSM, and ITOM. You will help maximize the value of our existing… more