- Fotona (Irving, TX)
- …dedication to R&D, unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US ... headquarters in Irving, Texas. The Service Desk Agent will be a key team player of the Service Department providing support for our customers around the… more
- CACI International (Arlington, VA)
- Technical Operations Center Service Desk Agent Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee ... 10% Type of Travel: Local * * * The Technical Operations Center (TOC) Service Desk Agent provides mid-level support for an Information Technology (IT) … more
- Cayuse Holdings (Dover, DE)
- **Overview** **_JOB TITLE:_** Service Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services **_LOCATION_** Remote (M-F 8am-5pm EST) **_SALARY:_** ... $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt The Service Desk Agent provides customer service solutions within service level… more
- OhioHealth (Columbus, OH)
- …more - in our careers and in our communities. **Job Description Summary:** The IT Endpoint Service Desk Agent reports to the Manager of IT Service ... support and issue resolution with a focus on customer service seeking to achieve successful outcomes while removing friction...improvement opportunities as they are identified. 15% - Customer Service Is an ambassador for IT at the site… more
- Hilton (Philadelphia, PA)
- …of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Full\-Time Front Desk / Guest Service Agent \- DoubleTree by Hilton ... A Guest Services Agent is responsible for greeting and registering guests...in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. **What will I be doing?**… more
- ASM Research, An Accenture Federal Services Company (Honolulu, HI)
- …roughly 4500 users in a Microsoft Windows environment. Work on a team of Service Desk technicians to resolve and escalate user incidents and requests. Analyze, ... directed. **Minimum Qualifications** + 3-5+ years IT experience in an IT Service Desk Tier 1 Enterprise position. + Possess a working knowledge and progressive… more
- ASM Research, An Accenture Federal Services Company (Alexandria, VA)
- …up on all incidents. Combines demonstrated technical qualities with exceptional customer service in daily responsibilities. + Update Help Desk Standard ... for a degree upon approval. **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work independently with general… more
- V2X (Reston, VA)
- …and presentation of technical functionality to a non-technical audience + Experience using Service Desk ticketing software + Skills & Technology Used + ... email) assisting users by providing superior quality support and service information to users + Actively resolve and/or escalate...to users + Actively resolve and/or escalate incidents and service requests by ensuring they are handled within an… more
- ASM Research, An Accenture Federal Services Company (Falls Church, VA)
- …the necessary technical skills and understanding of supported clients with the Service Desk to achieve problem resolution goals.Seeks opportunities to improve ... tracking incidents. Follows through to resolution within the customer Service Level requirement by taking notes on the steps...Services (AWS) **Other Job Specific Skills** + Excellent customer service skills + Uses a knowledge document to work… more
- TEKsystems (Asheville, NC)
- …independently while maintaining a high level of professionalism and customer service . Key Responsibilities + Provide onsite desktop support for local clients, ... support. + Utilize ConnectWise (preferred) or similar ticketing systems to manage service requests and track progress. + Maintain a professional presence onsite,… more
- Insight Global (Chicago, IL)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ###@insightglobal.com.To learn more about how we collect, keep,… more
- Lafrance Hospitality (Bartlett, NH)
- …and Hotel policies. + Practice punctuality for scheduled shifts. Keywords: Hotel, Hospitality, customer service , front desk agent , front desk attendant ... outgoing and self-motivated individual to join us Full- Time or Part-Time Front Desk Agent . We offer a warm and inviting work environment, where friendly and… more
- System One (Arlington, VA)
- … Service improvement results. + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes. + Serve ... Job Title: Service Desk Tower Lead Location: Arlington,...Job Title: Service Desk Tower Lead Location: Arlington, VA On-Site -...has a 6-month contract to hire opening for a Service Desk Tower Lead to lead an… more
- TekSynap (Arlington, VA)
- … Service improvement results; + Perform call monitoring of live and/or recorded Service Desk agent calls for quality assurance purposes; + Serve ... **RESPONSIBILITIES** + Own overall responsibility for ITSMS process handling on the Service Desk ; + Manage all Service Desk supervisors; +… more
- TEKsystems (Anaheim, CA)
- …has an opening for the position of IT Service Desk - Deskside Support Specialist I ( Service Desk Agent ). Our Service Desk is the single point ... supporting personal computer hardware and software is preferred. Skills Help desk , Service desk , Troubleshooting, Active directory, Technical support, Office… more
- GovCIO (Harrisburg, PA)
- …and degradations and facilitate communications to staff and end-users + Oversees training of service desk agent staff + Collaborate with tier three support ... **Overview** GovCIO is currently hiring for a Service Desk Analyst - Team Lead to provide first-line technical support to the organization's end-users to resolve… more
- Travel + Leisure Co. (Sedona, AZ)
- …resort and nearby attractions to providing room rate quotes and confirming reservations. **Customer Service /Front Desk Agent / Hotel Front Desk ** **The ... **How You'll Shine:** As a Guest Services Associate, your friendly welcome, excellent service , and contagious smile will play a vital part in making guests'… more
- NTT America, Inc. (Knoxville, TN)
- …Job Responsibilities Include: + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. ... now. We are currently seeking a Helpdesk Senior Associate- Healthcare Clinical Service Desk - Call Center- REMOTE to join our team in Knoxville, Tennessee… more
- NTT DATA North America (Oklahoma City, OK)
- …Responsibilities Include:** + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. ... day shift hours, regardless of assigned shift. + Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various… more
- NTT DATA North America (TX)
- …Responsibilities Include:** + This position will be a part of our Provider Clinical Service Desk , as an agent primarily handling inbound customer calls. ... day shift hours, regardless of assigned shift. + Respond to incoming service desk calls from healthcare customers regarding the clinical aspects of various… more
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