- KeenLogic (Washington, DC)
- Tier II Help Desk Agent ...service level agreements + Resolves issues within Tier II scope or coordinates with Tier III, systems engineering, ... seeking to hire a Tier II Help Desk Agent supporting the United States Senate...6+ years of IT support experience + Strong customer service skills + One of the following certifications: ITIL,… more
- ARAMARK (Moran, WY)
- Front Desk Agent - Summer 2026 - Signal Mountain Lodge Requisition #: 626306 Location: Moran, WY, US, 83013 Career Area: Administration Description: **Job ... Description** The Hospitality Worker II is responsible for ensuring guest satisfaction by booking...business needs. **Job Responsibilities** * Greet and provide customer service to guests while anticipating their needs * Supply… more
- ARAMARK (Bethesda, MD)
- Front Desk Agent - Lockheed Martin CLE/HQ Requisition #: 625669 Location: Bethesda, MD, US, 20817 Career Area: Administration Description: **Job Description** ... The Hospitality Worker II is responsible for ensuring guest satisfaction by booking...Chance Ordinance. **Job Responsibilities** * Greet and provide customer service to guests while anticipating their needs * Supply… more
- Leidos (Fort Belvoir, VA)
- **Description** Leidos is seeking a dynamic and experienced **Senior IT Service Desk Manager** to support a large, high-profile DOD contract in **Fort Belvoir, ... The successful candidate will manage all facets of IT Service Desk support, from daily operations and...personnel, fostering a culture of continuous improvement and customer-centric service . + Act as a primary change agent… more
- University of Rochester (Brighton, NY)
- …Resolves high-level technical problems for customers across IT areas that are received via Service Desk intake mechanisms, such as service tickets and email. ... any performance issues or concerns. Assists with reporting on agent and team metrics. May provide on-call support. Provides...network, including on-site and off-site locations. + Represents the Service Desk support areas for new services… more
- KeenLogic (Washington, DC)
- Tier III Help Desk Agent KeenLogic is seeking to hire a Tier III Help Desk Agent supporting the United States Senate on a multi-year Information ... Fortune 500-level health/dental/vision, PTO, 401k, and Life Insurance. Tier III Help Desk Agents act as senior technical escalation resources, resolving complex and… more
- Amazon (Austin, TX)
- …perform on-call duties as required. About the team On the WorldWide Grocery Stores Service Desk Team, our mission is to provide exceptional, consistent, and ... art physical grocery stores. As an IT Support Assoc II , you will follow documented knowledge base articles and...and Amazon Go Stores. You will utilize voice and agent chat for live one-on-one support as well as… more
- Mass Markets (Dallas, TX)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for customer service representatives to support ... inbound customer service , help desk , and back-office processing for commercial and public sector...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Killeen, TX)
- …hiring licensed insurance customer service agents to support inbound customer service , help desk , and back-office processing representatives . In this role, ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW CUSTOMER SERVICE AGENT SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We are looking for Customer Service Agents to support inbound ... customer service , help desk , and back-office processing representatives for commercial and public...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Las Cruces, NM)
- …who are passionate about solving problems, helping people, and delivering high-quality service across inbound calls, help desk support, and back-office ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- Mass Markets (Savannah, GA)
- …looking for Customer Service Representatives to support inbound customer service , help desk , technical support, and back-office processing representatives ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS...Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job… more
- Mass Markets (Wichita, KS)
- …for Customer Service Agents to provide inbound support across customer service , help desk , technical assistance, and back-office operations. You'll represent ... We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a- Service (XaaS) cloud technology solutions across a wide range of… more
- BankOnBuffalo (Clarence Center, NY)
- …* Multi-Experience Job Type Full-time Description A MX Agent is responsible for providing exceptional customer service ... and maintain performance metrics within established guidelines to ensure service quality and operational efficiency. ATTITUDES Builds positive relationships with… more
- Mass Markets (CA)
- …AND COMMERCIAL CLIENTS MCI is looking for nationwide work at home customer service , help desk , technical support, and sales representatives to support call ... WORK AT HOME CONTACT CENTER REPRESENTATIVE DO? This position supports customer service , technical support, and customer sales interactions. This role requires you to… more
- Excellus BlueCross BlueShield (Dewitt, NY)
- …benefits, claim payments, and enrollment in accordance with MTM, Corporate Service strategy, NCQA, and legislative requirements. The Customer Care Advocate provides ... service for customers and business partners while responding in...requirements: + Rating of "Performing" or above on the Agent Dashboard and Competencies for a minimum of 9… more
- Vexterra Group (Bethesda, MD)
- …Docker, Jenkins, Ansible, Salt, etc. * Knowledge of Atlassian software such as JIRA, JIRA Service Desk , Confluence, Bitbucket, HipChat, etc. * DoD 8570 IAT II ... include physical and virtualized environments * Set up administrator and service accounts, maintain system documentation, tune system performance, install system… more