- Monster (Chicago, IL)
- Title: Service Desk Analyst Tier 2 Location: Chicago, IL Duration: Direct Hire Compensation: $60,000 - $70,000 per year Work Requirements: US Citizen, GC ... Holders or Authorized to Work in the US Service Desk Analyst - Tier 2 Job Summary: The Service Desk Analyst serves as the first point of… more
- Monster (Lewisville, TX)
- …by answering and responding to incident and service requests submitted via the Service Desk Portal, phone call, e-mail, and in person. Ensures that incident ... efficiently. Performs diagnostics and analysis in partnership with other Service Desk Team members to resolve issues...associate degree in Computer Science or equivalent certifications and 2 years' experience in the field or in a… more
- Monster (Littleton, CO)
- A client of Innova Solutions is immediately hiring for a Desktop Support Analyst ss Position Type: Contract-Full Time Duration: 12+ Months Location: Littelton, FL ... 5 Days in a Week) As a(n) Desktop Support Analyst you will: Job Description: We are seeking a...day-to-day operations. This role requires a balance of customer service , technical troubleshooting, and proactive support for both hardware… more
- Monster (Addison, IL)
- Job Title: IT Service Desk Analyst (1st Line Support) Location: Chandler, AZ/ Addison, TX/ Pennington, NJ Work Arrangement: Onsite Client Industry: Financial ... scheduled) About the Role We are hiring an IT Service Desk Analyst to join...basic MS applications and proprietary systems. Handle up to 2 simultaneous chat support requests, ensuring high-quality service… more
- Monster (Northbrook, IL)
- …25% Customer Support Analyst Non ERP Responsible for Tier 1 and 2 software and hardware support. Provides technical advice, guidance and informal training to ... to prevent problem reoccurrence and knowledge transfer. Escalates Tier 2 problems to appropriate support (eg, technical experts or...very similar in responsibilities and tasks to a help desk position, but the impact to the organization due… more
- Inside Higher Ed (Raleigh, NC)
- …ensuring high availability and optimal performance.5. Tier 3 User Support & Service Desk Management (10%):Provide expert Tier 3 technical support: Act ... pinpoint areas for improvement, and inform strategic decisions regarding service desk operations.Other Responsibilities:Other duties as assigned.Minimum… more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 - service - desk - analyst ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2 -3 Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2 -3 ... DWSD does not honor reversion rights for internal candidates. ESSENTIAL JOB FUNCTIONS: The Service Desk Analyst 2 -3 provides support to end users on a… more
- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...resolve a variety of technical tier 1 and tier 2 hardware and software incidents, and be proactive when… more
- City of New York (New York, NY)
- …ability to be flexible with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for overtime availability, only when ... necessary. The Service Desk Unit is part of a... Operations is seeking an Assistant Director / Business Analyst . Duties include: - Document and effectively communicate design… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...2 . 1-3 years related work experience required in 2 plus years of Service Desk… more
- CAI (Helena, MT)
- Bilingual Service Desk Analyst (German/English) **Req number:** R6223 **Employment type:** Full time **Worksite flexibility:** Remote **Who we are** CAI is a ... neurodiversity to the enterprise. **Job Summary** As a Bilingual Service Desk Analyst , you will...chat. This position will be **full-time** and **remote** and ** 2 :00am - 10:00am EST** . **What You'll Do** +… more
- Nuvance Health (Danbury, CT)
- *Description* *Purpose: *The IT Service Desk Analyst I's primary function is to provide first level customer support to Nuvance Health users, including ... first time where possible with remote control. The IT Service Desk Analyst I is...user incidents, requests and queries are dealt with efficiently 2 . Be available to answer incoming calls for assistance… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...a baccalaureate degree from an accredited college or university? 2 . Do you have an associate degree from an… more
- City of New York (New York, NY)
- …inhibit task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Vendor Management Specialist. ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...a baccalaureate degree from an accredited college or university? 2 . Do you have an associate degree from an… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking Senior Analyst / Engagement Specialist. Duties include: ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...a baccalaureate degree from an accredited college or university? 2 . Do you have an associate degree from an… more
- SHI (Austin, TX)
- …and the technology you need to thrive - in our offices or yours.** **Job Summary** The Service Desk Analyst II provides both Level 1 and Level 2 ... and are developing a deeper technical specialization within the service desk environment. This position is hybrid...language + Ability to work flexible hours + Minimum 2 years of experience in the following areas: +… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests...GED required.** **--1-3 years related work experience required in 2 plus years of Service Desk… more
- General Dynamics Information Technology (Quantico, VA)
- …Technical Support Services **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE | CompTIA - CompTIA ... **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A...ITD organization in Quantico, VA. The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2… more
- NuAxis Innovations (Washington, DC)
- **Call Center Analyst - HR Desk ** Location **Washington,...**Experience:** Two ( 2 ) + years of customer service experience. Service desk or ... are currently seeking a talented and motivated **Call Center Analyst - HR Desk ** for a Full-Time...**Job Summary:** We are currently seeking a Human Resources Service Center Analyst (HR - SCA) for… more
