- ITG Brands (Greensboro, NC)
- Service Delivery Analyst 2 **Location** North Carolina **City** Greensboro **Role Type** Permanent **WHO WE ARE** ITG Brands is the third-largest tobacco ... You Will Do** - JOB SUMMARY Serve as a Tier- 2 support point of contact for end user. Works...+ Provides high-level end-user support via telephone, remote and desk side on IT-related issues to employees and contractors… more
- Hawaiian Electric (Honolulu, HI)
- Development Specialist / Development Analyst - Oahu Date:Dec 8, 2025 Location: Honolulu, Hawaii (HI), US, 96840 Company: hawaiianel We recognize our competitive ... (Role: Professional) This posting seeks to fill at either the Development Analyst or Development Specialist Enterprise SAP; whichever level is most suited to… more
- Tyto Athene (Reston, VA)
- …for a **Systems Analyst ** to serve as a resource on the Customer Service Desk Team for remote support services for all customer regional locations. The ... Service Desk Team provides a mixture of Tier 1.5 and Tier 2 desktop support to customer faculty, staff, and classroom environments, and receives calls on… more
- Alameda Health System (Oakland, CA)
- …addition to providing triage and troubleshooting assistance to the application customers and Service Desk staff. **DUTIES & ESSENTIAL JOB FUNCTIONS:** NOTE: The ... Applications Analyst III - Epic Resolute Billing, Hybrid Role...reports and documents resolution in accordance with application and Service Desk triage policies, procedures, and Change… more
- Signature Aviation (Orlando, FL)
- The Technology Solutions Analyst is a strategic, client-facing technology expert who ensures seamless, high-touch support for executive-level users and high-profile ... + Lead executive support engagements by designing and implementing tailored IT service strategies based on individual needs and business-critical timelines. + Serve… more
- Hawaiian Electric (Honolulu, HI)
- Billing & Accounting Analyst - Oahu Date:Jan 4, 2026 Location: Honolulu, Hawaii (HI), US, 96813 Company: hawaiianel We recognize our competitive advantage -- our ... within the functional area of expertise, documents, and reports problems to the Help Desk , and helps department users learn how to problem solve independently. + As… more
- Idaho Power Company (Boise, ID)
- …Idaho Power (IPC) - located in vibrant Boise, Idaho - is looking for a _Functional Analyst II_ to join our Supply Chain team. It's an exciting time to work for Idaho ... affordable energy they depend on. **What does a Functional Analyst II do for us?** They deliver advanced analytical...years of IPC experience in related operational area and 2 years of experience in applicable system functionality **Preferred:**… more
- AeroVironment (Wilmington, MA)
- …reviews to validate company policies, procedures, and requirement are met + Tier 2 Cyber help desk duties, including handling issue escalation and resolution, ... **Worker Type** Regular **Job Description** **_Summary_** The Cyber Security Analyst II is a crucial junior to mid-level contributor that is required to operate with… more
- Tyto Athene (San Diego, CA)
- …Regional Locations in Fort Belvoir, VA, Huntsville, AL, Dayton, OH and Patuxent River, MD. The Service Desk Team provides a mixture of Tier 1.5 and Tier 2 ... **Description** Tyto Athene is searching for a **Systems Analyst ** to serve as a resource on the...to serve as a resource on the DAU Customer Service Team with on-site support required at the West… more
- Basin Electric Power Cooperative (Bismarck, ND)
- Job Title: IT NETWORK SECURITY ANALYST (LEVEL DOE) Posting Start Date: 12/30/25 Job Description: **POSITION PURPOSE** **This position is located at our Headquarters ... lists. + Assist in configuring, implementing and maintaining Quality of Service "QOS". Wireless Network + Assist in configuration, installation and maintenance… more
- Graebel Companies, Inc. (Aurora, CO)
- …and respond quickly and effectively to requests received through the IT helpdesk. Monitor Service Desk for tickets assigned to the queue and process first-in ... be, anywhere in the world. When it comes to service , we set the bar for exceptional and then...you! Here's to the world ahead.?? The Technical Support Analyst I is responsible for fielding trouble calls, providing… more
- NuAxis Innovations (Washington, DC)
- …**Experience:** Two ( 2 )+ years experience in an enterprise call center - help desk - service desk - desktop support operations, configuring, installing, ... requests and resolving incidents within SLAs on a daily basis to ensure service -related issues are identified and resolved within established SLAs + Responding to… more
- Oregon State University (Corvallis, OR)
- …Details Position Information Department Customer Experience (JIS) Position Title Analyst -IT Systems Job Title IT Coordinator Appointment Type Professional Faculty ... team at the OSU -Cascades campus to ensure seamless service delivery across multiple locations where public safety operations...sea, space and sun grant universities in the US - 2 campuses, 11 colleges, 12 experiment stations, and Extension… more
- Stony Brook University (Stony Brook, NY)
- …and network shares. + Provide timely response and follow-up for day-to-day Help Desk tickets and support issues. + Active Directory account, group and OU ... clinical application access. **Qualifications** **Required** **:** + Associates degree or 2 years' experience in Information Technology. + Excellent customer … more
- GovCIO (Washington, DC)
- …Submit a referral to this job (https://careers-govcio.icims.com/jobs/5202/tier- 2 - service - desk - analyst ... and vendors to resolve issues that cannot be fixed at the service desk level. Strong problem-solving and technical skills are essential, along with excellent… more
- State of Massachusetts (Chelsea, MA)
- … and foster positive community outcomes. *About the Role:* EOTSS is seeking to hire a * Service Desk Analyst * to join the End User Support Team. The ... Service Desk Analyst is the...Service Desk Analyst is the first point of...2 or 3 teams within timeframes outlined in Service Level Agreements.** * Ensure all tickets, tasks and… more
- General Dynamics Information Technology (Quantico, VA)
- …**US Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier 2 ** with GDIT. A career in ... **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** CompTIA Security+ CE |...- 6:00am EST** Our work depends on a **Help Desk Analyst Tier 2 ** joining… more
- Beth Israel Lahey Health (Charlestown, MA)
- …not just taking a job, you're making a difference in people's lives.** The Service Desk Analyst is responsible for delivering world-class support services ... and timely follow-up of service requests/incidents. The Service Desk Analyst interacts with...2 . 1-3 years related work experience required in 2 plus years of Service Desk… more
- Nuvance Health (Danbury, CT)
- …we invite you to discover what's possible for you and your career. *Purpose:* The IT Service Desk Analyst I's primary function is to provide first level ... first time where possible with remote control. The IT Service Desk Analyst I is...user incidents, requests and queries are dealt with efficiently 2 . Be available to answer incoming calls for assistance… more
- City of New York (New York, NY)
- …task completion or the overall success of critical initiatives. Service Desk Operations is seeking a Senior Analyst / Procurement Operations Specialist. ... analyze operational data, and interact with external stakeholders. The Service Desk unit is part of the...a baccalaureate degree from an accredited college or university? 2 . Do you have an associate degree from an… more
