• Tier 2 Service Desk Analyst

    Insight Global (New York, NY)
    …An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 Service ... week. This role will primarily focus on 1st and 2nd level support. Each field office has their own...for Giving Back, and Best Workplaces for Parents. The Service Desk analyst will serve… more
    Insight Global (07/27/25)
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  • Service Desk Analyst I

    Chewy (Plantation, FL)
    **Our Opportunity:** Chewy is seeking a highly motivated, customer focused ** Service Desk Analyst I** to join the IT Service Desk team located ... addressing issues and queries, ensuring 100% internal customer satisfaction every time! The Service Desk Analyst serves a fundamental role in driving… more
    Chewy (08/01/25)
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  • IT Service Desk Analyst

    SAIC (Norfolk, VA)
    **Description** SAIC is seeking a **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... to work an 8 hour shift within the 1st, 2nd and/or 3rd shift options; shift option times vary...computer to fix an issue. In other cases, the service desk analyst walks the… more
    SAIC (07/30/25)
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  • IT Service Desk Analyst

    SAIC (Norfolk, VA)
    **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... to work an 8 hour shift within the 1st 2nd and/or 3rd shift options; shift option times vary...computer to fix an issue. In other cases, the service desk analyst walks the… more
    SAIC (05/24/25)
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  • Service Desk Analyst

    TEKsystems (Austin, TX)
    …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... desktop support for proprietary systems. Experience with 1st and/or 2nd level support. Strong customer service skills,...performance so they know where they stand Skills Help desk , Help desk support, Chat Support, Windows… more
    TEKsystems (07/31/25)
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  • Service Desk - IT Healthcare (PT)

    HTC Global Services Inc (Troy, MI)
    Service Desk Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and ... Minimum of a HS diploma + Minimum of 18 months experience working in a Service Desk Analyst role preferred + Previous experience working in a nursing or… more
    HTC Global Services Inc (07/30/25)
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  • Service Operations Senior Analyst

    Children's Mercy Kansas City (Kansas City, MO)
    …and resource for helping gather and report call trends and issues reported into the Service Desk . Senior Analyst will follow precedents and procedures and ... of children beyond the walls of our hospital. Overview Service Operations Senior Analyst is a subject...support to internal users on support issues and coordinates Service Desk support efforts for triaging, escalations,… more
    Children's Mercy Kansas City (07/24/25)
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  • Tech Desk Analyst Level 1

    Citi Trends (Savannah, GA)
    **Job description** **Role: Tech Desk Support Analyst ** **Reports to: IS Manager** **Positions Available: 2nd Shift** **Based in: Savannah, GA** **CITI ... every day. **SUMMARY** Citi Trends is seeking candidates for our Information Services Tech Desk . This is a great opportunity for anyone who is eager to gain… more
    Citi Trends (07/31/25)
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  • Help Desk Analyst Tier II

    Robert Half Technology (Nashville, TN)
    Description We are seeking a capable and customer-oriented Tier II Help Desk Technician to join our client's IT support team. This role provides an excellent ... of our IT systems. As a Tier II Help Desk Technician you will play a vital role in...Technician you will play a vital role in providing second -level support to end-users, diagnosing and resolving complex technical… more
    Robert Half Technology (07/22/25)
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  • Help Desk Analyst

    SUNY Upstate Medical University (Syracuse, NY)
    …source and dispatch additional support resources as required. Document all Help Desk calls received. Maintain accuracy of call database. Follow-up with users and/or ... second level support staff as appropriate. Determine potential causes...Associates degree and two (2) years computer and/or customer service experience or equivalent combination of education and experience,… more
    SUNY Upstate Medical University (06/08/25)
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  • Service Desk RS on Prem

    General Dynamics Information Technology (Doral, FL)
    …1 + years of related experience **US Citizenship Required:** Yes **Job Description:** Service Desk Remote Support - Doral, FL General Dynamics is seeking ... individuals to work on our customer's Enterprise Service Desk supporting the Southern Command's daily mission. Chosen analyst will: + Provide expertise in… more
    General Dynamics Information Technology (07/16/25)
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  • Technical Customer Service Representative…

    Quality Technology Services, LLC (Suwanee, GA)
    …with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk, Application Support, Service Desk experience, over the phone or in-person + Associate's ... The Operations Service Center Network Analyst (Technical Customer...The Operations Service Center Network Analyst (Technical Customer Service Rep or...Shift: 8 AM - 5 PM, days vary + Second Shift: 4 PM - 1 AM, days vary… more
    Quality Technology Services, LLC (06/12/25)
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  • IT - Service Management and Production…

    City of New York (New York, NY)
    …This position is a key figure to ensure that the Production Control and IT Service Desk runs smoothly and effectively. Required Experience: - Minimum 5+ years of ... the IT Service Management (ITSM) Manager, the Service Management and Production Control Analyst will...hands-on experience with service desk support with application … more
    City of New York (07/19/25)
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  • EHR Support Analyst II

    HCA Healthcare (Denver, CO)
    …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources;… more
    HCA Healthcare (07/03/25)
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  • EHR Analyst II Oracle Cerner Pathnet

    HCA Healthcare (Asheville, NC)
    …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources, and ... subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources;… more
    HCA Healthcare (06/21/25)
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  • Senior EHR Support Analyst

    HCA Healthcare (San Antonio, TX)
    …matter expert to resolve incidents or fulfill requests . received from the division Service Desk or other division or facility service resources; provides ... family! Jump-start your career as a Senior EHR Support Analyst -RN today with IT&S - San Antonio Division....subject matter experts and services resources and the enterprise Service . Desk in managing resolution of… more
    HCA Healthcare (06/21/25)
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  • Senior EHR Support Analyst -Cerner

    HCA Healthcare (Asheville, NC)
    …matter expert to resolve incidents or fulfill requests . received from the division Service Desk or other division or facility service resources; provides ... have the career opportunities as a Senior EHR Support Analyst -Cerner you want with your current employer? We...subject matter experts and services resources and the enterprise Service . Desk in managing resolution of… more
    HCA Healthcare (06/21/25)
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  • Development Specialist / Development…

    Hawaiian Electric (Honolulu, HI)
    …customer requirements, within budget and time constraints. As needed, performs second -level help desk functions. ESSENTIAL FUNCTIONS: + Programs/adapts, tests, ... Development Specialist / Development Analyst - Oahu Date:Jul 22, 2025 Location: Honolulu,...meet customer needs (new or modifications). As needed, provides second -level technical support for Help Line. + Collaborate with… more
    Hawaiian Electric (07/24/25)
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  • Senior EHR Analyst Oracle Cerner

    HCA Healthcare (Asheville, NC)
    …subject matter expert to resolve incidents or fulfill requests received from the division Service Desk or other division or facility service resources; ... and division subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application incidents and… more
    HCA Healthcare (06/26/25)
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  • IT Analyst

    ITW (Appleton, WI)
    …join our growing IT team! The IT Analyst is a member of the IT Service Desk and is responsible for managing user requests while providing support to our ... assisting remote locations utilizing remote software tools. The IT Service Desk is responsible for analyzing and...provide a technical recommendation at time of escalation to 2nd or 3rd level team + Strong communication, presentation,… more
    ITW (07/09/25)
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