- CAI (Oklahoma City, OK)
- …We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both English ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will...and diagnose technical issues and problems. + Provide first level support including but not limited to: resetting passwords,… more
- CAI (Annapolis, MD)
- …We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both **English** ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will...and diagnose technical issues and problems + Provide first level support including but not limited to: resetting passwords,… more
- HTC Global Services Inc (Troy, MI)
- … Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, employing ... + Receive incoming calls from client community, provide first level support, document each call verifying customer information and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred… more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data ... Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to direct issues… more
- City of Detroit (Detroit, MI)
- Service Desk Analyst 2-3...or "foundational" level (ie HDI Support Center Analyst (HDI-SCA) or ITIL Service Management Foundation ... Print (https://www.governmentjobs.com/careers/detroit/jobs/newprint/4966161) Apply Service Desk Analyst 2-3 Salary $41,958.00 - $67,108.00 Annually… more
- TEKsystems (New York, NY)
- …in NYC is looking for an outgoing Level 1 Help Desk support Analyst to join the hospital's Enterprise Service Desk . This individual will serve as ... In speaking with the hiring manager, the Help Desk Support Analyst will manage level 1 service requests from report to resolution: * Receive, prioritize,… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...problem solver providing a high- level of customer service to OMB staff. The analyst will… more
- Binghamton University (Binghamton, NY)
- … to join our Client Support Services team. The Help Desk Support Analyst will provide superior first- level IT customer support to the Binghamton University ... all in a higher education campus environment. The Help Desk Support Analyst will record all actions...and monitor all referred calls to ensure the best service level possible is provided to the… more
- RLDatix (IL)
- Service Desk Analyst |...a variety of modern technology and end user skill level + A knack for working both independently and ... to reach our ultimate goal-helping people. We're searching for a Chicago based Service Desk Analyst to join our Corporate Information Systems team to provide… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- Boulder Community Hospital (Boulder, CO)
- Service Desk Support Analyst Boulder Community Health, Boulder, CO 80303 $22.36 - $32.54 an hour - Full-Time Evenings, 40 hours per week *Range includes ... evening differential. Boulder Community Health is seeking a Service Desk Support Analyst to...addressing health disparities. Boulder Community Health is a Certified Level II Trauma Center and has received incredible accolades… more
- COOLSOFT (Raleigh, NC)
- EPIC EHR Service Desk ASAP Analyst (Jobs in Raleigh, NC) Requirement id 153686 Job title Analyst Job location in Raleigh, NC Skills required EPIC, ... Job Description Analyst : EPIC, Technical Support, EHR, Service Desk ASAP Start date : 06/23/2025...ServiceNow queues and manage incident resolution in accordance with service level agreements (SLAs). Assist with Epic… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... **Req ID:** RQ197493 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...of an issue and sets priority according to established Service Level Agreements (SLAs) + Facilitates the… more
- Intuit (Tucson, AZ)
- **Overview** The IT Service Desk Analyst will... level of support to the employee community. Service Desk staff work in a dynamic, ... a week) in the Tuscon, AZ office. **What you'll bring** * Prior Service Desk or Desktop Support experience required* One year of desktop-based hardware support… more
- Chenega Corporation (Arlington, VA)
- …Operations Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level :Secret Clearance. ... Tier 1 Help Desk Analyst Arlington, VA . Information Technology...Help Desk Lead to ensure the Help Desk maintains compliance with Service Level … more
- TEKsystems (St. Cloud, MN)
- …users within their store and retail locations. Skills Help desk , Support, Help desk support, Troubleshooting, Service desk , Customer service , Windows ... support, Microsoft office, Phone support Top Skills Details Help desk ,Support,Help desk support,Troubleshooting, Service desk...experience. o IT Support role experience is preferred. Experience Level Expert Level Pay and Benefits The… more
- Cognizant (Mesa, AZ)
- …email ###@cognizant.com with your request and contact information. **Job Tittle: L1 Service Desk Analyst (ONSITE)** **Location: Mesa, AZ** ... project requirements; Ability to adhere to Shift schedule . Work experience in supporting service desk or support center for manufacturing plant IT users and… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... computer to fix an issue. In other cases, the service desk analyst walks the...a primary focus + May escalate complex problems to higher- level IT support specialists and experts if they are… more
- RKON (Chicago, IL)
- …queue management of tickets/ service requests to meet or exceed defined service level expectations and other performance indicators. + References, follows and ... are encouraged and rewarded-a key reason for the extraordinary level of service we deliver to our...customers. About the position: We are pursuing IT Help Desk ( Analyst , End User Engineering) professionals who… more