- Insight Global (Lancaster, PA)
- Job Description Insight Global is looking for a Service Desk Analyst level III for a large agriculture client in the Lancaster PA area. The candidate ... lead support for all service requests reported to the IT service desk . Responsibilities include initial assessment, triage, research, and resolution of… more
- CAI (Columbus, OH)
- …We are looking for a bilingual customer service -oriented **Bilingual Service Desk Analyst ** to provide Level 1 technical support to both **English ... Full time **Worksite Flexibility** Remote **Job Summary** As a Service Desk Analyst , you will...and diagnose technical issues and problems. + Provide first level support including but not limited to: resetting passwords,… more
- CACI International (Forest Heights, MD)
- … to support an existing IT Service Desk team. As a Service Desk Analyst , you will provide mid- level support to a team that receives and resolves ... Service Desk Analyst (Nights/Weekends)... Service Desk Analyst (Nights/Weekends) Job Category: Information... Desk Manager will work to ensure all Service Level Agreements are met. **Responsibilities:** *… more
- William C Brown Inc (Bowie, MD)
- …protected by law. Description (Bowie, Maryland Computer Center) We are currently seeking a Tier-1 Level Service Desk Analyst to support a large data ... Resolve customer inquiries within a timely manner as stated in the Help Desk Service /Operating Level Agreement. + Provide triage activities to direct issues… more
- HTC Global Services Inc (Troy, MI)
- … Analyst Job Description The Technical Service Desk Analyst provides first and second level support to healthcare employees and patients, employing ... + Receive incoming calls from client community, provide first level support, document each call verifying customer information and...+ Minimum of 18 months experience working in a Service Desk Analyst role preferred… more
- State of Massachusetts (Chelsea, MA)
- …is seeking to hire a* Service ** Desk ** Analyst *to join the*End**User**Support**Team*. The Service Desk Analyst is the first point of contact for the ... User Support Contact Center. The primary role of the Service Desk Analyst is to...within expected timeframes. . Adhere to and meet all Service Desk Service Level… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst...problem solver providing a high- level of customer service to OMB staff. The analyst will… more
- Binghamton University (Binghamton, NY)
- … to join our Client Support Services team. The Help Desk Support Analyst will provide superior first- level IT customer support to the Binghamton University ... all in a higher education campus environment. The Help Desk Support Analyst will record all actions...and monitor all referred calls to ensure the best service level possible is provided to the… more
- Cyber Advisors (MN)
- Cyber Advisors is looking to add a Service Desk Analyst to our team. Cyber Advisors provides employees opportunities for growth and learning while servicing ... paramount to the success of our team. Overview The Service Desk Analyst role will...Tier 1- level issues along with routing higher level issues to appropriate teams. The SD Analyst… more
- RLDatix (IL)
- Service Desk Analyst |...a variety of modern technology and end user skill level + A knack for working both independently and ... to reach our ultimate goal-helping people. We're searching for a Chicago based Service Desk Analyst to join our Corporate Information Systems team to provide… more
- Link Solutions Inc (Frederick, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Help Desk Support Analyst (Senior- Level ) to join our team in support of ... Security Clearance + Non-remote (relocation incentive available) The Help Desk Support Analyst will support and manage...GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote… more
- MyFlorida (Tallahassee, FL)
- …partner for resolution. * Monitor the Help Desk tracking system and email. Meet service level agreement timelines. * Assist the FX Help Desk supervisor ... Title: 6805030 - DISTRIBUTED COMPUTER SYSTEMS ANALYST /HELP DESK TRIAGE TECHNICIAN Pay Plan: Career Service ...* Ability to effectively manage multiple tasks while meeting service level agreement timelines. * Ability to… more
- State of Massachusetts (Worcester, MA)
- …of Transportation* **Title:** * Service Delivery Analyst - Central ( Service Desk Analyst II)* **Location:** *Massachusetts-Worcester - 499 Plantation ... tickets and projects are assigned and processed within defined Service Level Agreements. * Alert management of...* Prepare and update operating procedures internally to the service desk office. * Determine if escalation… more
- TEKsystems (Indianapolis, IN)
- …on site, 2 weeks WFH. This is a 12 month contract to hire. Job Description: The Service Desk Analyst is the single point of contact when assisting customers ... of intake. This position is required to perform all Service Desk functions including, but not limited...including drug screen is a requirement of onboarding. Experience Level Intermediate Level Pay and Benefits The… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 5 + years of ... **Req ID:** RQ197493 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier II** with GDIT. A… more
- General Dynamics Information Technology (Quantico, VA)
- …Help Desk **Skills:** Help Desk Support,IT End User Support,IT Service Desk **Certifications:** Security+, CE - CompTIA **Experience:** 2 + years of ... **Req ID:** RQ197492 **Type of Requisition:** Regular **Clearance Level Must Be Able to Obtain:** Secret **Public...**Job Description:** Transform technology into opportunity as a **Help Desk Analyst Tier I** with GDIT. A… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes...of an issue and sets priority according to established Service Level Agreements (SLAs) + Facilitates the… more
- YMCA of the North (St. Paul, MN)
- Job Description IT Service Desk Analyst Internship Job...This position reports to the IT Service Desk Leads who reports to the next level ... on part-time or full-time status. Essential Functions: . Provide tier 1 IT Service Desk support to YMCA of the North (YOTN) team members by responding to… more
- TEKsystems (Minneapolis, MN)
- Description This desk is a level 1 to 1.5....to 5:00pm. Skills Help desk , Support, Help desk support, Troubleshooting, Service desk , Customer ... , Windows 10, Active directory Top Skills Details Help desk ,Support,Help desk support,Troubleshooting, Service desk...(80% there currently) * O365 experience * Experience with Service Now Experience Level Intermediate Level… more