- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... and reliable technical solutions across the entire project or product life-cycle to benefit our clients and society as...an exceptional place to work. General Job Description The Service Desk Analyst will investigate… more
- Intuit (Tucson, AZ)
- …do great things for our customers. Intuit is looking for a dynamic and customer-focused Senior Service Desk Analyst for their Live Expert Service Desk ... team at their Tucson, AZ office. The Live Expert Service Desk Senior Analyst will...cross-functional teams, team leaders and engineering to achieve end-to-end product and process quality. + Work independently as a… more
- Ensign-Bickford Aerospace and Defense (Aurora, MO)
- …Job Description As part of the EBI Global Service Desk , the Service Desk Analyst II will deliver front-line support to EBI's internal customers, ... and execute appropriate escalation of reported issues based on service standards + Utilize advanced remote support tools to...we take on every day to deliver the best product for our customers, and ultimately the world. The… more
- CGI Technologies and Solutions, Inc. (Arlington, VA)
- …ERP product or similar ERP product though not required, customer service and Business Functional Analyst skills/abilities, SQL is a plus; as well as ... **Functional Business Analyst - Help Desk ** **Category:** Business...is $54,400- $87,700. **Skills:** + Business Analysis + Customer Service & Support + SQLite **What you can expect… more
- Robert Half Technology (Midland, TX)
- Description We are inviting applications for a strategic and detail-oriented Help Desk Analyst in the retail industry, based in Midland, Texas. The successful ... other responsibilities. Responsibilities: * Receive, analyze, and respond to service requests via various channels such as phone line...Minimum of 2 years of experience as a Help Desk Analyst or similar role within the… more
- General Dynamics Information Technology (Quantico, VA)
- …the world's most complex technical challenges. The Navy **NCIS** team is searching for **Help Desk Analyst - Tier I** to join their program in **Quantico, VA** . ... Top Secret/SCI **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** End User Support,ITSM,Remedy Help Desk ...The **Naval Criminal Investigative Service (NCIS)** is an organization of approximately 2,000 personnel… more
- Axis (New York, NY)
- …available upon request for candidates taking part in the selection process. [Job Title] Product Analyst How does this role contribute to our collective success? ... and reinsurance. We stand apart for our outstanding client service , intelligent risk taking and superior risk adjusted returns...deep-seated enthusiasm for the insurance sector. As an Insurance Product Analyst , you will hold a crucial… more
- CIBC (IL)
- …(https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of the US Service Desk , you will be responsible to provide outstanding technology ... related issue they may have. + The Technology Support Analyst is responsible for providing and managing complex and...action or escalate issues, review ticket notes from the Service Desk Associates supporting an unresolved issue… more
- MUFG (Tampa, FL)
- …provide more details. **Summary** In this role you will focus on improving all Service Desk processes and tools through automation and innovation. You will be ... problems through automation & innovation, ultimately improving the customer experience and Service Desk performance. Your creative thinking will come up with… more
- Insight Global (Columbus, OH)
- …will also assist other team members to complete demands of the business. The IT Service Desk Analyst will be supporting and owning roughly 60-70 internal ... Pittsburgh, PA. Managing escalated incidents and request from the Service Desk and working with other departments...Responsible for assisting in the support of our mobile product line to iOS devices on all major carriers.… more
- New York State Civil Service (Albany, NY)
- …Analysis).* Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established business ... Agency State Comptroller, Office of the Title Business Systems Analyst 1 (NY HELPS), Business Systems Analyst ...efficiency and effectiveness of the system, business process, or product / service to fulfill the business requirements (eg,… more
- New York State Civil Service (Albany, NY)
- …Fit-Gap Analysis).Describing in a comprehensive written document what the system, process, or product service must do in order to satisfy the established ... duties including troubleshooting, resolving user issues, and providing customer service .For SG-18, Business Systems Analyst 1:A bachelor's...a comprehensive written document what the system, process, or product service must do in order to… more
- Jacobs (Virginia Beach, VA)
- …professionals experienced in the Palantir platform to join our team. As a Field Service Representative (FSR) Analyst , you will be on the front lines assisting ... success. Come help solve the world's hardest problems. As a dedicated Field Service Representative (FSR) Analyst for our organization's work with the Department… more
- ITW (Libertyville, IL)
- …designed to help employees care for themselves, their families, and their futures. The **IT Service Analyst II** is a member of the IT Team responsible for ... as well as assisting remote locations utilizing remote software tools. The IT Service Desk is responsible for analyzing and troubleshooting computer and network… more
- Topgolf (Dallas, TX)
- …+ Prior experience working in teams to accomplish common goals. + Experience with service desk tools - Jira, ServiceNow, etc. + Interface experience with ... policy or menu rollouts. (30% Time) + Work directly with internal Crunchtime Help Desk and Operations to field questions and support end users. (15% Time) +… more
- Marriott (Columbus, OH)
- …**Position Type** Management **JOB SUMMARY** As a member of the Service Desk Support organization, the support analyst provides first level hotel operations, ... knowledge of Marriott business functions and Marriott business processes * Experience with direct service desk support or previous usage of sales and catering or… more
- HCA Healthcare (Savannah, GA)
- …technical resource responding to end user desktop incidents and requests reported to the Service Desk . **Technical Analyst II** will also be responsible for ... Do you have the career opportunities as a Technical Analyst II you want with your current employer? We...desktop equipment and software + Effectively works with customers, Service Desk and Technical Services personnel +… more
- Deluxe (MN)
- …or case resolution for assigned cases . Basic Qualifications: 1+ year of Help Desk and/or customer service experience 1+ year of Basic PC Troubleshooting and/or ... that is our receivables automation solution. This position provides technical customer service to external customers for respective Deluxe software. They u tilizes… more
- Jacobs (Huntsville, AL)
- …can evolve, grow and succeed - today and into tomorrow._ Business Analyst III - Data Governance Support Description Jacobs provides information technology solutions ... improvements, evaluate associated risks, and develop operational solutions. The Business Analyst provides analytical and technical support required to advance the… more
- TEKsystems (Cottage Grove, MN)
- …, troubleshooting, customer service , active directory, hardware, business analysis, service desk , system administrator, servicenow, pc support, office 365, ... Details: desktop,windows,help desk support,support,help desk ,troubleshooting,customer service ,active directory,hardware,business analysis, service desk ,system administrator,servicenow,pc… more