- MPR Associates (Alexandria, VA)
- …specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Analyst to join our IT team. If you ... an exceptional place to work. General Job Description The Service Desk Analyst will investigate...to escalate and resolve more complex problems. + Uses remote access tools to evaluate and troubleshoot issues for… more
- City of New York (New York, NY)
- …financial plan process, and technical support to the OMB user community. JOB DESCRIPTION: The Service Desk Analyst will serve as the front-line IT support ... Job Description TASK FORCE: Information Systems UNIT: Service Desk Operations JOB TITLE: One (1) Assistant Analyst / Analyst CONTROL CODE: OTH-25-01… more
- Binghamton University (Binghamton, NY)
- …with experience Binghamton University Information Technology Services is looking for a Help Desk Support Analyst to join our Client Support Services team. The ... Help Desk Support Analyst will provide superior first-level...to the Binghamton University community by telephone, email, using remote tools, and in-person; all in a higher education… more
- CACI International (Forest Heights, MD)
- Service Desk Analyst (Nights/Weekends) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * * * **The Opportunity:** CACI is seeking a Service Desk Analyst to support...been escalated by the junior level analysts * Leverage remote control technology (such as BOMGAR) while troubleshooting desktop… more
- State of Massachusetts (Worcester, MA)
- …of Transportation* **Title:** * Service Delivery Analyst - Central ( Service Desk Analyst II)* **Location:** *Massachusetts-Worcester - 499 Plantation ... *Position Summary* MassDOT is looking for a Service Delivery Analyst II to join...* Prepare and update operating procedures internally to the service desk office. * Determine if escalation… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to find answers from documented solutions and research technical issues to resolution A Service Desk Analyst requires an attitude of constant learning, ... positive outcomes and accurately identify when issues should be escalated to Senior Service Desk Analyst for incidents/requests that require elevated… more
- TEKsystems (Cleveland, OH)
- …they will be asked to come on-site for the first couple days of the position. The help desk analyst provides service desk phone support as a single point ... Description TEKsystems is seeking a Help Desk Analyst for one of our... service + Troubleshooting and technical support + Service desk operations + Communication and interpersonal… more
- Geisinger (Danville, PA)
- Job Summary In a 24/7/365 environment, the Service Desk Technical Analyst is responsible for the performance of tasks related to Geisinger IT hardware, ... and the user community. Job Duties + Provides professional remote and customer-facing support and solutions for technical needs...supporting all business lines across Geisinger's customer base. + Service Desk Technical Analyst makes… more
- TEKsystems (Austin, TX)
- …use of Knowledge management * Required Experience: 2+ years of experience working in a service desk or customer service environment Minimum 1 year technical ... with users Develops, documents, and implements standard operating procedures and customer service guidelines relating to remote IT support * Provide support… more
- Marriott (Bethesda, MD)
- …(call or email) to resolution for the supported Marriott business applications in the Service Desk portfolio. + Acts as subject matter expert for Application ... Type** Management This is a temporary position. The Senior Analyst acts as a support subject matter expert identifying...inquiries per department policy. + Creates and updates Help Desk incident or service tickets as defined… more
- Zelis (NJ)
- …and the personal interests that shape who you are. Position Overview The Senior Deal Desk Analyst will play a critical role in shaping and supporting the ... thrives in fast-paced, evolving environments. You bring a customer service mindset to internal operations and enjoy being the...from the ground up. Position Overview The Senior Deal Desk Analyst will play a critical role… more
- SAIC (Norfolk, VA)
- **Description** SAIC is seeking an **IT Service Desk Analyst ** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the ... navigating around application menus, or may be required to remote into customer's computer to fix an issue. In...computer to fix an issue. In other cases, the service desk analyst walks the… more
- Chenega Corporation (Arlington, VA)
- Tier 1 Help Desk Analyst Arlington, VA . Information...service improvement. + Work with the IT Help Desk Lead to ensure the Help Desk ... Support, Software Development, and Program Management. Job Title:Tier 1 Help Desk Analyst Location:Arlington, VA Clearance Level:Secret Clearance. Top Secret… more
- UNIVERSAL Technologies, LLC (Brooklyn, NY)
- UNIVERSAL Technologies is seeking a Senior Service Desk Analyst with a minimum of 8-years of related experience to work rotating shifts including days nights ... At least 8 years of experience working in a service desk environment + Availability to work...+ Proficient with the Microsoft Office suite; knowledge of remote desktop access software utilized to troubleshoot issues remotely… more
- Insight Global (Lancaster, PA)
- Job Description Insight Global is looking for a Service Desk Analyst level III for a large agriculture client in the Lancaster PA area. The candidate will ... Requirements 3+ years of IT Support Experience, specifically: o Remote support (helpdesk, service desk , etc.) o Hardware troubleshooting (Desktop support,… more
- TEKsystems (New York, NY)
- Description Our client, an international law firm in midtown Manhattan, is looking for a Service Desk Analyst on a long term contracting basis. This person ... will be providing phone/ remote /email support of 1700+ users with issues involving Windows...- Friday, 11 am - 7 pm. Skills Help desk , Service desk , Customer … more
- Link Solutions Inc (Frederick, MD)
- …GSEC, SSCP, etc.). + 5-7 years experience within a Help/ Service Desk environment. + Experience with remote connection and troubleshooting using Microsoft ... + Non- remote (relocation incentive available) The Help Desk Support Analyst will support and manage...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- Link Solutions Inc (Frederick, MD)
- …GICSP, GSEC, SSCP, etc.). + 1-2 years experience in a service desk environment. + Experience with remote connection and troubleshooting using Microsoft ... + Non- remote (relocation incentive available) The Help Desk Support Analyst will support and manage...will work as part of Tier 1 and 2 service teams to ensure a timely response to … more
- GovCIO (Montgomery, AL)
- **Overview** GovCIO is currently hiring for a Linux Administrator/Support Desk Analyst (SDA) provides service desk and application and security ... $92,500.00 /Yr. Submit a referral to this job (https://careers-govcio.icims.com/jobs/5880/linux-administrator-support- desk - analyst ujms/job?mode=apply&apply=yes&in\_iframe=1&hashed=-1834385473) **Location** _US-Remote_ **ID** _2025-5880_… more
- Robert Half Technology (Washington, DC)
- Description We are looking for a skilled Help Desk Analyst III to provide comprehensive technical support and ensure seamless IT operations within our ... to software, hardware, network connectivity, printers, and peripherals. * Provide desk -side support for escalated technical problems when remote solutions… more
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