- DriveTime (Tempe, AZ)
- …of IT, you will be responsible for providing leadership and direction for the Enterprise Service Desk (ESD), executing on our strategic objectives. You ... and engaging other teams and business areas as needed. **In Long, the Assistant Director, Enterprise Service Desk will** + Lead the Service Desk … more
- Linchpin Solutions, Inc. (New Orleans, LA)
- Enterprise Service Desk Specialist III New Orleans, LA (http://maps.google.com/maps?q=New+Orleans+LA+USA+70114) Job Type Full-time Description If you are ... to be! We are currently hiring for a dynamic and experienced Enterprise Service Desk Specialist . Clearance:Active DoD Secret Clearance Work… more
- Epsilon, Inc (Greenville, SC)
- …world class customer service . The Epsilon team is comprised of Service Desk (SD), Enterprise Request Fulfillment/Account Management (ERF), Major ... ** Service Desk Agent I** **Who is...** Service Desk Agent I** **Who is Epsilon:** Epsilon is...enterprise services for USPTO. **An average day:** As Service Desk Agent I, you will perform… more
- NuAxis Innovations (Washington, DC)
- …position. **Job Description** + Quality Assurance Manager (QAM) with Enterprise IT Help Desk / Service Desk Background + The ideal candidate for the QAM ... attributes tailored to enterprise IT environments: ** Enterprise IT Help Desk / Service Desk :** + 7-10 years of progressive experience in IT Service… more
- V2X (Springfield, VA)
- …Desk Specialists are the Tier 1 team members of an Information Technology (IT) Enterprise Service desk responsible for the IT-related service ... provide "hands on" troubleshooting assistance at the desktop level. + The IT Enterprise Service Desk supports a wide array of systems, applications, and… more
- General Dynamics Information Technology (New Orleans, LA)
- … Desk Technician II** joining our team to support the Department of the Navy Enterprise Service Desk (NESD) activities at our New Orleans, LA facility. At ... Help Desk **Skills:** Customer Service ,Help Desk Support,IT Service Desk ,Troubleshooting **Experience:**...a variety of methods including phone, email, chat, and enterprise ITSM. In this role, a typical day will… more
- Interfor (Peachtree City, GA)
- …program. **What You Offer** + 3-5 years of experience in IT support or service desk roles within an enterprise environment. + Post-secondary education ... ** Service Desk Support Technician** **,** **Peachtree City** **,** **GA** When you join our team as a ** Service Desk Support Technician** , you will be… more
- General Dynamics Information Technology (North Charleston, SC)
- …first point of contact for IT problem resolutions for the Department of the Navy Enterprise Service Desk (NESD) and will assist customers by researching ... Obtain:** None **Public Trust/Other Required:** None **Job Family:** Help Desk **Skills:** Call Center,Critical Thinking,Customer Service ,Information Technology… more
- William C Brown Inc (Bowie, MD)
- … Operations Center (EOC) Tier 1 System Support Analyst is part of the Enterprise Operations Service Desk staff supporting the agency's systems, hybrid ... Service Desk Agent EOE Statement We... Service Desk Agent EOE Statement We are an equal...and updates to incident stakeholders. + Conduct continuous improvement service desk support and update knowledge base… more
- Insight Global (Sacramento, CA)
- …preferred. ITIL / ITSM working practices related to Service Desk operations. Supporting tickets for enterprise applications examples (not specifically ... to diagnose and resolve all tickets at the IT Service Desk (eg, First Call Resolution) prior...applications, Adobe Acrobat, Webex Meeting Center, - Cloud based enterprise applications help desk support null We… more
- Amentum (Albuquerque, NM)
- …Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk , and Telecommunications support across ... Amentum is currently seeking a ** Service Desk Technical Lead** to support an IT Managed Services program in… more
- US Anesthesia Partners (Dallas, TX)
- …imaging requests, user account administration, and other IT initiatives. The Service Desk Analyst leveraged a variety of enterprise tools and utilities to ... they work toward a common vision: Empowering people to advance exceptional care. The Service Desk Analyst provided outstanding customer service and IT… more
- General Dynamics Information Technology (Arlington, VA)
- …of emerging capabilities and requirements, life cycle management, operations & maintenance, enterprise data management, service desk support and IT ... Citizenship Required:** Yes **Job Description:** Transform technology into opportunity as a **Help Desk Specialist** with GDIT. A career in enterprise IT means… more
- CACI International (Ashburn, VA)
- …Leading service delivery innovation to service desk and service desk resolution. + Enterprise system management, performing monitoring and ... reporting. + Technical support for all production and non-production applications. + Service request management ( service desk and service request… more
- Amentum (Albuquerque, NM)
- …Albuquerque, New Mexico. The overall program includes a 500+ work force performing Enterprise IT support, Service Desk , and Telecommunications support across ... Amentum is currently seeking a ** Service Desk Technician** to support an IT Managed Services program in… more
- NTT America, Inc. (Sacramento, CA)
- …oversee the delivery of exceptional services to our clients through a 24x7x365 Enterprise Service Desk . This includes Incident Management, Monitoring, Call ... SKILLS & ABILITIES Lead, mentor, and develop the 24x7x365 Service Desk team, including Service ...managing and scaling team responsible for consistent, high quality service delivery to enterprise client base. +… more
- Hubbard Broadcasting (Minneapolis, MN)
- …Ensure high performance, availability, and customer satisfaction in IT services, including Service Desk , onboarding, training, enterprise applications, and ... **Position** : Director, IT Service Management **Location** : Minneapolis/St. Paul, MN +...field. + 6+ years of progressive responsibility in IT service delivery, product management, or digital workplace roles. +… more
- Leidos (Lorton, VA)
- …managing a SD/HD team and providing performance feedback. + Proven experience in Service Desk /Help Desk environments including deep understanding of SD/HD ... guide the way we do business. Seeking an experienced Enterprise Help Desk (EHD) Supervisor/Project Lead to...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- Leidos (Lorton, VA)
- …may be considered in lieu of degree. + US Citizen. + Proven experience in Service Desk /Help Desk environments. + Proven experience working in ticketing ... **Description** Leidos is seeking an experienced Enterprise Help Desk (EHD) Agent, Tier...Mission Support Services (MSS) team. MSS is a shared service , internal investment group under the Digital Modernization Sector… more
- HCA Healthcare (Asheville, NC)
- …Works with enterprise subject matter experts and services resources and the enterprise Service Desk in managing resolution of clinical application ... advanced clinical applications and complex Cerner tools across the enterprise . This position supports community growth within the .... Resolve complex issues and requests escalated from the Service Desk or other service … more
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