- TEKsystems (Honolulu, HI)
- Aloha! One of Hawaii's local grocery retailers has an exciting opening for a Service Desk Manager ! The IT Service Desk Manager is responsible for ... services, and analyzing performance reports to improve operational efficiency. The IT Service Desk Manager will also oversee the IT procurement process,… more
- ManpowerGroup (Indianapolis, IN)
- **We are seeking an experienced Sr. IT Service Desk Manager to join our team. In this role, you will be responsible for overseeing the delivery of IT support ... they meet agreed-upon service levels, and aligning business objectives. The Sr. IT Service Desk Manager will create the IT strategy for help desk … more
- General Dynamics Information Technology (Washington, DC)
- …Required:** Yes **Job Description:** Seize your opportunity to make a personal impact as a Service Desk Manager . GDIT is your place to make meaningful ... projects and grow a rewarding career. At GDIT, people are our differentiator. As a Service Desk Manager you will help ensure today is safe and tomorrow is… more
- Pearl Interactive Network (Washington, DC)
- …(SDMs) in preparation for future opportunities in the Washington, DC area.** The **IT** ** Service Desk Manager ** **(SDM)** is responsible for overseeing the ... daily operations of the IT Service Desk team, ensuring timely and effective resolution of technical issues while delivering exceptional customer service .… more
- TEKsystems (Honolulu, HI)
- About the Role TEKsystems is seeking a skilled IT Service Desk Manager for a direct hire opportunity with a respected local organization. This individual ... operations in a fast-paced retail environment. Business Drivers/Customer Impact The IT Service Desk Manager is responsible for overseeing daily IT support… more
- ManTech (Herndon, VA)
- **ManTech** seeks a motivated, career and customer-oriented **Senior Service Desk Manager ** to join our team in **the DC, Maryland, and Virginia (DMV) area** ... . This role is responsible for managing the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and… more
- Excelsior Orthopaedics Group (Amherst, NY)
- Job Summary The IT Service Desk Manager oversees the daily operations of IT support team, ensuring exceptional customer service and the timely, efficient ... innovative every day. + Manage the daily operations of the IT Service Desk , including team member scheduling, ticket management, and quality assurance. +… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to oversee and manage Information Technology support services in alignment with the mission of the Government. The ... ideal candidate will provide leadership for the IT Service Desk team and ensure efficient, effective, and high-quality support across the organization. To join… more
- ManTech (Stennis Space Center, MS)
- **ManTech** seeks a motivated, career and customer-oriented ** Service Desk Manager ** to join our team in the **Stennis, MS area** . In this role you will ... manage the entire service desk operation for network, cloud/platform/system/application, and cybersecurity M&A and event and incident management, including… more
- IT1 (Tempe, AZ)
- …solution provider headquartered in Tempe, AZ, is looking for a skilled and experienced IT Service Desk Manager to join our Consulting team. iT1 has been ... can work with some of the most talented engineers in the country. The IT Service Desk Manager is centered on managing and driving productivity for the end… more
- NuAxis Innovations (Washington, DC)
- ** Service Desk Manager ** Location **Washington, DC** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a mission to make ... join our team NOW! We are currently seeking a talented and motivated ** Service Desk Manager ** for a Full-Time position. **Job Overview:** Provides daily… more
- CACI International (Oklahoma City, OK)
- Enterprise Service Desk Team Manager (Night Shift) Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: Secret ... delivery model. CACI has an excellent opportunity for an experienced, self-driven Enterprise Service Desk (ESD) **Team Manager ** . As a first-line manager… more
- BAE Systems (Columbia, SC)
- …ready for a new and exciting career, come join our team! BAE Systems is seeking a Service Desk Manager to provide support to our government customer on an ... may be available based on position level and/or job specifics. ** Service Center Support Desk Manager ** **115836BR** EEO Career Site Equal Opportunity… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk ... Manager oversees the processing and resolution of service requests and IT incidents. These roles utilize ITIL...to Tier 2 or supervisory staff. + Collaborate with Service Desk Leads and IT teams to… more
- Link Solutions Inc (Adelphi, MD)
- …certified and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Incident Manager to join our team at Adelphi, MD. ... an active DoD Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Incident Manager will be responsible for ensuring efficient… more
- KeenLogic (Quantico, VA)
- Service Desk Lead Location: Quantico, VA Contract Duration: one year contract starting March 2026 (with potential extension through March 2031) Summary: ... KeenLogic is seeking a Service Desk Lead to join one of our government clients. This is a full-time, onsite position offering Fortune 500-level benefits… more
- MPR Associates (Alexandria, VA)
- …a full-time, exempt position in MPR's Alexandria, VA office reporting to the Service Desk Manager . Duties/Responsibilities + Evaluates and prioritizes ... resolution and follow-up of incidents and requests. + Coordinates with users, the Service Desk Manager , and higher tier support to escalate and resolve more… more
- Advanced Energy (Fort Collins, CO)
- …educate computer users about basic and specialized applications throughout the organization. + Works with Service Desk Manager and Service Desk ... software installation, update, and configuration as directed by ticketing system and Service Desk Supervisor and Manager . + Works independently on imaging,… more
- Fotona (Irving, TX)
- … tickets to ensure timely resolution and closure. The Agent will work closely with the Service Desk Manager , Field Service Manager , members of ... unparalleled quality, reliability, ease of use, and durability. Fotona is seeking a Service Desk Agent to join our team based at our US headquarters in Irving,… more
- Leidos (Odenton, MD)
- …Proactively monitor Incidents for trends and potential Problem Records and highlight these to the Service Desk Manager in order to ensure the availability of ... email, Teams messages, and in person. + Able to adapt to service desk capability, handling calls and contacts for incident resolution and request fulfilment… more
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