- Marriott (Milwaukee, WI)
- …and mentoring the front desk team to deliver exceptional service and efficient operations * The Front Desk Manager will carry out all daily shift ... Desk Manager to oversee our front desk operations . This individual will be the...in hourly interviews. * Provide the highest quality of service to guests and ensure associates do the same.… more
- Georgia Systems Operations (Tucker, GA)
- …timesheets, compensation, etc. + Operations Management - Ensures efficient and high-quality operations of the IT service desk functions. Oversees the ... Time Off Provides leadership and strategic direction for the Shared Services IT's Service Desk function, supporting GSOC, GTC, and OPC, ensuring customer… more
- Medtronic (Mounds View, MN)
- …product data, and learn how we go-to-market globally. The Global IT Pricing & Contracting Service Desk Manager is responsible for leading and managing the ... In this role, you'll manage team performance, oversee daily operations , and drive continuous improvement in processes and customer...bolstering timely resolution of issues and requests. The IT Service Desk Manager is responsible… more
- Amentum (Washington, DC)
- Service Desk Manager Amentum is a leading... Manager shall oversee the day-to-day activities of service desk operations to ensure ARNG end ... is headquartered in Chantilly, VA Amentum is seeking a Service Desk Manager for a...Clearance. **Preferred Qualifications:** + Experience managing service operations , as a service manager ,… more
- City of New York (New York, NY)
- …issues which inhibit task completion or the overall success of critical initiatives. Service Desk Operations Managers, including Assistant Directors, are ... with schedule to ensure coverage is available between the Service Desk hours of 8:00am-5:30pm and/or for...data and summarize research to lead ongoing improvement in operations and service . Establish relationships quickly and… more
- University Corporation for Atmospheric Research (Boulder, CO)
- …indicators (KPIs) and service level agreements (SLAs) for Help Desk operations , driving continuous improvement in response times, resolution rates, ... You Will Do Help Desk Management (50%)* Service Delivery & Operations : + Lead, manage,...HDMM Manager is nonetheless accountable for multimedia service delivery including: * Operations & Support:… more
- CACI International (Oklahoma City, OK)
- …+ Proactively communicate any technical or customer-related issues that may impact Service Desk operations , ensuring timely escalation and mitigation. ... Enterprise Service Desk Team Manager ...Enterprise Service Desk Team Manager (Night Shift) Job..., you will lead and oversee daily IT support operations , ensuring the delivery of high-quality, customer-focused service… more
- General Dynamics Information Technology (Washington, DC)
- … delivery. The manager will drive continuous improvement in help desk operations , streamline workflows, and ensure that support processes align with ... Will Make an Impact:** . Act as the senior manager for unclassified help desk operations...On Customer Site, Washington, District of Columbia - This service desk is 24/7/365, occasional shift work… more
- NANA Regional Corporation (Alexandria, VA)
- SUVI is seeking a Service Desk Manager to...equivalent work experience. + 9+ years of experience in service desk operations , call center, ... Oversee the daily operations of the organization's IT Service Desk , providing support for computer systems, networks, applications, infrastructure, help-… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- Service Desk Incident Manager Clearance...Minimum of 5 years in IT support or help desk operations * Education: Bachelor's degree OR High ... Required: Secret Clearance Locations: Aberdeen Proving Grounds (Onsite) Position Overview: The Service Desk Incident Manager oversees the processing and… more
- Marriott (Orlando, FL)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (Irving, TX)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (New York, NY)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (San Francisco, CA)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (New York, NY)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (San Diego, CA)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (San Francisco, CA)
- …work experience required. **CORE WORK ACTIVITIES** **Maintaining Guest Services and Front Desk Goals** * Manages day-to-day operations , ensuring the quality, ... absence of the Front Office or Assistant Front Office Manager . **Ensuring Exceptional Customer Service ** * Provides...revenue and control property occupancy. * Supervises daily Front Desk shift operations and ensures compliance with… more
- Marriott (New York, NY)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (Nashville, TN)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
- Marriott (Redmond, WA)
- …the Front Office or Front Desk Manager . * Supports daily Front Desk shift operations . **Supporting Progress Toward Guest Services and Front Desk ... goals to produce desired results. * Strives to improve service performance. * Observes staffing levels to ensure that...and property occupancy. * Understands the impact of Front Desk operations on the overall property financial… more
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