- SR International, Inc. (Phoenix, AZ)
- …Valid AZ Driver's License SOAZ - Posting ID # 5077 - Grant Program Specialist (Onsite) Description This position is responsible for performing a broad range of ... in preparation of submission of final documentation Responsible for tier two level technical support for the State's Help... two level technical support for the State's Help Desk for all Public Assistance grant portals and provides… more
- General Dynamics Information Technology (Arlington, VA)
- …We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. + Provide ... accurate documentation to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations, compliance issues,… more
- Robert Half Technology (Concord, MA)
- Description We are looking for a skilled Tier II/III Remote Help Desk specialist to join our team on a contract basis. In this role, you will provide ... high level of attention to detail. Responsibilities: * Provide Tier II and III technical support for a variety...network troubleshooting, including Cisco Meraki. * Competence in handling service desk tickets and utilizing remote support… more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- General Dynamics Information Technology (Huntsville, AL)
- …+ years of related experience **US Citizenship Required:** Yes **Job Description:** **HELP DESK SUPPORT SERVICE SPECIALIST - INTERMEDIATE** Make meaningful ... government, defense, and intelligence projects. Join GDIT as **HELP DESK SUPPORT SERVICE SPECIALIST -...mainframe applications and hardware. + Handles problem that the first- tier of help desk support is unable… more
- Robert Half Technology (Jacksonville, FL)
- Description We are looking for a proactive and detail-oriented Help Desk Tier 1 specialist to provide exceptional technical support to our users in ... * Strong communication skills with a focus on delivering excellent customer service . * Organizational skills to prioritize tasks and work independently in a… more
- General Dynamics Information Technology (China Lake, CA)
- …None **Job Family:** Technical Support Services **Skills:** IT End User Support,IT Service Desk ,Remedy Help Desk **Certifications:** CompTIA Security+ CE ... **Job Description:** Transform technology into opportunity as a **Help Desk Specialist ** at GDIT. Shape what's next...+ 5 years of directly related experience supporting help desk Tier 1, Tier 2… more
- Koniag Government Services (Washington, DC)
- …off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- Excentium (San Antonio, TX)
- Service Desk Specialist II...San Antonio Tx. MINIMUM CLEARANCE LEVEL : Secret or Tier 3 (T3) CITIZENSHIP: US Citizenship LOCATION: Brooke Army ... Summary Title: Service Desk Specialist II ID:517 Department:IT Technical Expertise & Support Location:San...commercial organizations. We have an opportunity for an IT Service Desk Specialist II supporting… more
- General Dynamics Information Technology (Annapolis Junction, MD)
- …related experience **US Citizenship Required:** Yes **Job Description:** GDIT is looking for a Service Desk Specialist who holds TS/SCI W/POLY for a ... with an ESOC consisting of Self-Help Knowledge Portals, remote Service Desk resolution support, and in-field customer...as many incidents during the first contact, or at Tier 1. Efficiently escalates incidents to higher Tier… more
- Nexagen Networks Inc (Aberdeen, MD)
- Computer Network Support Specialists ( Service Desk Support Service Specialist ) Intermediate Security Clearance Requirement: Current and Active DoD Secret ... and current market conditions.) As the Service Desk Support Service Specialist ,...mainframe applications and hardware. Handles problems that the first tier of help desk support is unable… more
- TekSynap (Dahlgren, VA)
- …& Qualifications** TheTekSynap is seeking a **Senior Customer Technical Support Specialist (Help Desk ).** The Senior Customer Technical Support ... Specialist (Help Desk ) serves as Key Personnel under the NSWCDD Corporate...Department of Defense (DoD) and Navy IT security and service management policies. **RESPONSIBILITIES** + Provide Tier … more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
- City of West Des Moines (West Des Moines, IA)
- Help Desk Specialist II + Type: Full Time + Salary/Pay Rate: $35.71 - $38.39/hour + Posted Date: 10/30/2025 + Deadline to Apply: 11/20/2025 Job Details ... here to review a Summary of Employee Benefits Civil Service Status This is a Civil Service ...the general direction of the ITS Operations Manager, performs Tier 2 (specialized, mission-critical help desk support)… more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11 months Term (Contract) Roles & Responsibilities + The person selected to fill this ... detail and a personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- Leidos (Kansas City, MO)
- …of the Navy-Marine Corps Intranet, including cybersecurity services, network operations, service desk , and data transport. Ultimately, Leidos will support ... shore-based networks and data management to improve capability and service while also saving significant dollars by focusing efforts...enterprise network. **What will you do as a Help Desk Support Representative?** You will serve as the initial… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- The Greentree Group (Beavercreek, OH)
- Help Desk Specialist (Back To Business IT) + Are you a tech enthusiast who loves solving complex problems? + Do you have a keen eye for detail and excellent ... THE OPPORTUNITY As a Back To Business IT Help Desk Specialist , you will have the opportunity...applications and services, workstations, and networking. + Strong customer service orientation and the ability to present ideas in… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
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