- NuAxis Innovations (Kansas City, MO)
- ** Tier II Service Desk Specialist ** Location **Kansas City, MO** \# of openings **1** Salary Range (Min-Max) **00** **We are a federal IT company on a ... and community.We are currently seeking a talented and motivated ** Tier II Service Desk Specialist ** for a Full-Time position in Kansas City, MO. **Job… more
- SAIC (Washington, DC)
- …award, with an anticipated decision expected by fall 2025.** The Tier 1 and Tier 2 Help Desk Support Specialist responsibilities include, but are not ... excellence on programs of national importance. SAIC is seeking Tier 1 and 2 Help Desk Support...user + Log and track support tickets in the service desk system, ensuring accurate documentation of… more
- CGI Technologies and Solutions, Inc. (San Antonio, TX)
- ** Tier 2 Help Desk Specialist - Part-Time (Weekend Night Shift)** **Category:** Service Desk / End User Services **Main location:** United States, ... Type:** Full Time **Position Description:** We are seeking a dedicated and experienced Tier 2 Customer Service Representative to join our helpdesk team. The… more
- NuAxis Innovations (Washington, DC)
- … Desk Specialist II** for a Full-Time position. **Job Summary:** The Service Desk Specialist must possess and apply expertise on multiple complex ... and innovation in determining how to accomplish tasks. The Service Desk Specialist is required...Tier I support **Essential Functions:** + Provide onsite desk -side and remote technical support. The onsite support may… more
- Leidos (Orlando, FL)
- … specialist will troubleshoot access issues such as password resets and other tier -based issues.The **Help Desk Specialist ** will be responsible for: + ... (SCARS) Program currently has an opening for a **Help Desk Specialist ** to work in our Orlando,... Desk calls supporting the current contract + ProvideHelp/ Service Desk support to end users on… more
- Excentium (San Antonio, TX)
- Service Desk Specialist II...San Antonio Tx. MINIMUM CLEARANCE LEVEL : Secret or Tier 3 (T3) CITIZENSHIP: US Citizenship LOCATION: Brooke Army ... Summary Title: Service Desk Specialist II ID:517 Department:IT Technical Expertise & Support Location:San...commercial organizations. We have an opportunity for an IT Service Desk Specialist II supporting… more
- Koniag Government Services (Washington, DC)
- …off, and more. Koniag Management Solutions, a Koniag Government Services company, is seeking a Help Desk Specialist to provide Tier I and Tier II ... a Koniag Government Services company, is seeking a Help Desk Specialist with a Top-Secret clearance with...CE and/or CompTIA A+ certification + Experience with ITIL service desk processes + Knowledge of desktop… more
- EPS Corporation (Randolph Air Force Base, TX)
- …Conference (VTC) equipment. Implement opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk and desk ... Help Desk Technician / Help Desk Specialist - (694) Share this...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- CACI International (Reston, VA)
- Help Desk Specialist Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular ... None * * * CACI is seeking a Help Desk Specialist to join our Luke Team!...the IT Operations Manager by understanding appropriate and applicable Tier support levels. * Escalate Tier 3… more
- V2X (Fairdale, KY)
- **Description** **Help Desk Specialist II - "W-TRS " Louisville, Kentucky** Working across the globe, V2X builds smart solutions designed to integrate physical ... challenges with integrity, respect, responsibility, and professionalism. The **full-time** **Help Desk Specialist ** is an onsite position responsible to perform… more
- Two95 International Inc. (Portland, OR)
- Title: IT Service Desk Specialist Location: Portland, Oregon Duration: 11 months Term (Contract) Roles & Responsibilities + The person selected to fill this ... detail and a personal emphasis follow-up/follow-though are also required. + Previous Service Desk experience and/or certification in an ITIL (IT Infrastructure… more
- Axxum Technologies (Rockville, MD)
- Service Desk Specialist - Rockville, MD - Hybrid + Technical Support: Provide Tier II level support for Windows OS, networking, printers, connectivity ... + Ticket Management: Respond to and resolve escalated helpdesk tickets from Tier I, ensuring timely and accurate problem resolution. + System Monitoring: Monitor… more
- NuAxis Innovations (Reno, NV)
- **Help Desk Specialist ** Location **Reno, NV** \# of... Technician to support the US Fish and Wildlife Service (FWS) inReno, NV. This on-site role is part of ... We are currently seeking a talented and motivated **Help Desk Technician** for a Full-Time position. **Job Summary:** NuAxis...to a mobile and hybrid federal workforce. You'll provide Tier 1 support, assist with hardware and software issues,… more
- Tesla Laboratories. Inc. (Washington, DC)
- …The position is on site in Washington DC with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks include maintaining and ... telephone, electronic, and/or walk-up requests for IT support as part of a Service Desk operation + Ensure all time reporting and other required reports are… more
- BAE Systems (Newington, VA)
- …successful Tier 2 IT Specialist will be able to execute all Tier 1 service desk tasks plus be able to perform the following additional duties: + ... **Job Description** BAE Systens is seeking a Tier II Systems Administrator / IT Specialist...escorting vendors. Taskings will be coordinated directly through the Service Desk Manager. The work requires a… more
- Three Saints Bay (Patuxent River, MD)
- **Help Desk Specialist (5133)** Location **Patuxent River, MD** Job Code **5133** \# of Openings **1** Apply Now ... Federal Government Contractor industry leader, is seeking a **Help Desk Specialist ** to join our team in...Command (NAVAIR).** This position supports the NAVAIR National Help Desk by serving as Tier II software… more
- M. C. Dean (Vienna, VA)
- …lives, and changing the world for the better. We are seeking a **Help Desk System Specialist ** to join our **Security and Electronic Systems (SES)** business ... of issues by tracking progress on tickets/identifying gaps in service . This position falls under the supervision of the...incoming issues to support ticket creation and assignment per tier level. + Follows up with customers and track… more
- SitusAMC (Plymouth Meeting, PA)
- …to higher level tier groups as required or to supervisor. + Using service desk software to record, track and document the problem solving process, including ... to site audit responsibility policies and procedures + Monitor service desk system for incoming requests and...assigned areas of expertise + Assist in training of tier I support staff and in their day to… more
- Insight Global (Braintree, MA)
- Job Description A local healthcare client of ours is looking for a Tier 3 Support Specialist to join their growing company. * Escalation point of issues or ... services forwarded from the IT Help Desk that may require hands on or onsite support...* Track request through call and incident tracking software (Autotask/ Service Now) * Manage and resolve requests and as… more
- TAI (Pikesville, MD)
- **About the Role:** The Desktop Support Specialist will support Tier I through Tier II level software and hardware desktop issues. The focus of this position ... directly with end users in a helpful and customer service -oriented manner. This vital role involves everything from setting...glimpse into your day to day:** + Provide direct help- desk support to users across the organization using ticketing… more
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