- Repligen (San Diego, CA)
- …technical support to Sales and CTI/Repligen CustomersProvide on-site technical support to CTI/Repligen CustomersProvide help desk and troubleshooting ... worldwide. C Technologies, Inc. (CTI) is a Repligen company. The Laboratory Support Specialist is responsible for providing technical assistance and expertise to the… more
- Lovelace Biomedical Research Institute (Albuquerque, NM)
- …closely with research, operational, and executive teams to support program development, client acquisition, and strategic partnerships.Responsibilities include: ... strategy aligned with Lovelace's scientific priorities and revenue goals. Identify new service lines, client sectors, and partnership models to diversify and grow… more
- Banc of California (Los Angeles, CA)
- …variety of employee resource groups, and more. TOGETHER WE WIN(R) **THE OPPORTUNITY** The Service Desk Support Specialist II is responsible for providing ... of experience in a high-volume, fast-paced IT help desk or service desk support position including knowledge, skill, and understanding of Information… more
- Interfor (Bay Springs, MS)
- ** Service Desk Support Technician** **,** **Bay Springs** **,** **MS** When you join our team as a ** Service Desk Support Technician** , you will ... systems, focusing on the desktop and user experience from an inclusive viewpoint. The Service Desk Support Technician will be a first point of contact for… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Amentum (Washington, DC)
- As a Top Secret cleared Service Desk Support Specialist for this program, you will be working in an organization that's mission is to develop and operate the ... You will ensure ensures that all phases of help desk support are properly coordinated, monitored, logged,...and triage user-reported issues * Resolve user issues and service desk tickets efficiently by offering step-by-step… more
- Quality Technology Services, LLC (Suwanee, GA)
- …tickets with OSC engineers **Basic Qualifications:** + 1-2 years of Helpdesk, Application Support , Service Desk experience, over the phone or in-person ... The Operations Service Center Network Analyst (Technical Customer Service...respond to customer/employee requests + Provide tier 1 technical support to troubleshoot customer/employee issues + Respond to internal… more
- Electric Power Research Institute (Palo Alto, CA)
- **Job Title:** IT Support Service Desk Student Employee **Location:** Palo Alto, CA **Job Summary and Description:** The IT Service Student Employee will ... assist the Service Desk team and other IT units regarding potential problems...EPRI computing community. The Student Employee will provide user support via phone and in person, troubleshooting and supporting… more
- ManTech (Herndon, VA)
- … desk or program management. + 4+ years of hands-on leadership experience in service desk support and operations. + One of the following certifications ... support assisting to deconflict resource allocation issues providing efficient help desk support and services to the enterprise. Review and provide… more
- Extra Space Storage (Salt Lake City, UT)
- …of incidents, service requests, and escalations. Oversee all phases of Service Desk support including coordination, monitoring, logging, tracking, and ... many of our employees recommend us as a great place to work. **Job Summary** The Service Desk Manager oversees the operations of the line I Service Desk … more
- Amentum (Quantico, VA)
- …telephony solutions within a zero-trust framework to users. You will provide direct Help Desk support , both in person and virtually, to users requesting EVOIP, ... ensure a timely resolution. Ensure that all phases of help desk support are properly coordinated, monitored, logged, tracked, and resolved appropriately. These… more
- Chewy (Plantation, FL)
- …used throughout the organization. This position is responsible for taking receipt of service desk support requests (primarily telephone but also email, ... Opportunity:** Chewy is seeking a highly motivated, customer focused ** Service Desk Analyst I** to join the...team is like no other, providing unbeatable five-star customer service and support to all internal customers… more
- TekSynap (Washington, DC)
- …to join our team supporting US International Trade Commission's Information Technology Service Desk Support Services contract. The contract provides ... and resolve all support request tickets and provide daily updates. + Provide a service desk call center support from 0600 - 1800 Monday - Friday. + Serve… more
- GKN Aerospace (Newington, GA)
- …associated with systems to ensure timely resolution and compliance. Job Responsibilities + Deliver service desk support services to agreed SLA + Support ... your career. Job Summary Senior role with in the service desk team acting as a point...support and technical leadership , working closely with service desk analysts to ensure they are… more
- IT1 (Tempe, AZ)
- … Service Desk Technician I is responsible for providing professional and excellent Service Desk Support . A strong customer service mindset, and ... headquartered in Tempe, AZ, is looking for a motivated Service Desk Technician I to join our...7, Windows 10, and Windows 11 + Office 365 Support + User creations/terminations (tasks/requests) + End-user self- service… more
- CAI (Montgomery, AL)
- …Portuguese speaking users in an efficient and accurate manner. This position will provide Service Desk support to our customers applying technical knowledge ... bilingual customer service -oriented Bilingual Service Desk Analyst to provide Level 1 technical support...You'll Need** Required: + 6-12 months' experience in a Service Desk role and/or technical support… more
- ManTech (Washington, DC)
- …of the help desk operations. Direct and supervise staff providing call center support , service desk support , and switchboard operations support ... team, ensuring efficient and effective delivery of desktop support services to government users in a multi-server environment....of related experience. + Proven experience managing a help desk or service desk team… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …service improvement, performance monitoring, and problem management. + Provide Tier II service desk support for end-user PC, server, mainframe ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our… more
- Link Solutions Inc (Adelphi, MD)
- …processes, service improvement, and performance monitoring. + Provide Tier II service desk support for end-user PC, server, mainframe applications, ... and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range...for Services and Development. Link Solutions is seeking a Service Desk Site Lead to join our… more
- SAIC (Adelphi, MD)
- … improvement and performance monitoring, and problem management + Provide Tier II service desk support for end-user PC, server, mainframe applications, ... **Description** SAIC is seeking a proven ** Service Desk Manager** to join the...Research Laboratory (ARL) Information Technology (IT) Modernization** program and support the full range of Enterprise IT services to… more
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