- Creative Financial Staffing (Dublin, OH)
- … support for Mac and PC computers, and tablets. In coordination with the IT Service Desk , provide support for other common workplace technologies, such as ... Laid back casual environment. Fantastic work space and facility. RESPONSIBILITIES OF THE HELP DESK TECHNICIAN: As part of a desktop support team, collaborate to… more
- TechWerks (San Antonio, TX)
- …worldwide. The Desktop Support Tier I Analyst is responsible for providing first-level Service Desk support services to all users of Military Health ... in 2009, TechWerks is a federal Center for Veterans Enterprise (CVE) certified service disabled veteran owned small business (SDVOSB) with offices in Chicago, IL,… more
- Dexian - DISYS (Denver, CO)
- …a week at the City's Headquarters location.The IT Technician provides Tier 1 (first line support ) and occasional Tier 2 support for the City staff by phone, ... in-person, email and via IT Service Management (ITSM) system. Will perform a variety of...(ITSM) system. Will perform a variety of computer systems support tasks, supporting of computing hardware, operating systems, and… more
- SNI Technology (Fort Lauderdale, FL)
- OVERVIEW Sr. IT Support Services/ Service Desk Manager is a technical management position responsible for daily/strategic planning, operation, administration, ... will also manage IT Command Center functions including: staff and developing Help Desk , NOC/Site Support team members; develop, administer, and maintain IT… more
- Integrated Resources, Inc (Rochester Hills, MI)
- …resolution, and escalation of semi-complex technical issues or requests . Provide guidance and support to Service Desk Associates and new Representatives and ... Job Title: Service Desk Representative Location: Rochester hills,...is remote** Job Description : Duties: . Provide technical support to customers for technologies including desktops and laptops,… more
- Hired by Matrix (Columbus, OH)
- …build your career by joining a global financial institution? If so, our client is hiring a Service Desk Agent! What You'll Do: The Service Desk Agent is ... of contact for the users who call our IT Service Desk . Providing the highest level of...identifying opportunities to streamline/automate agent process. Demonstrate strong customer service skills to provide phone support including:… more
- Creative Financial Staffing (Houston, TX)
- …with SolarWinds products, such as SolarWinds Web Help Desk , SolarWinds Service Desk , and SolarWinds Dameware Remote Support #INAPR2024 #CBAPR2024 ... issues to the next level of support Document all support cases Preferred Qualifications for the Help Desk Specialist role: 1+ years of experience in a help … more
- Creative Financial Staffing (Beaumont, TX)
- …Experience with SolarWinds products, such as SolarWinds Web Help Desk , SolarWinds Service Desk , and SolarWinds Dameware Remote Support #CBMAR2024#LI-KC3 ... issues to the next level of support Document all support cases Preferred Qualifications for the Help Desk Specialist role: 3+ years of experience in a help … more
- CompuForce (New Hyde Park, NY)
- …and network equipment. Minimum of two (2) years' experience working in a technology customer service role (help desk support ). Must be able to work both ... Responsible for the installation, repair, maintenance, and support of Agency desktop hardware and software, networking/communications, security solutions and… more
- KEH, Inc. (Smyrna, GA)
- …Ensure all endpoints are up-to-date with necessary patches, updates, and security measures. Service Desk Support : Provide efficient and timely technical ... support to internal users via the service desk , addressing hardware, software, and network issues. Escalate complex problems to appropriate teams and follow… more
- Converge Technology Solutions (Houston, TX)
- Position Title: Team Lead, Service Desk Position Location: On-Site in Houston, TX Job Summary: Manage a team of service desk consultants to ensure ... support and implementation of change initiatives. Capacity management: Day-to-day service desk people capacity planning, scheduling, coordinating of… more
- Fidelity TalentSource LLC (Westlake, TX)
- …next temporary role at Fidelity Investments. We are currently sourcing for a Service Desk Specialist to work in Fidelity's Enterprise Infrastructure Group! The ... Service Desk Specialist role is to ensure... Service Desk Specialist role is to ensure hardware and software...work experience is preferred Previous experience in a Help Desk Support role is a plus Experience… more
- Converge Technology Solutions (Houston, TX)
- Position Title: Service Desk Agent Position Location: On-Site in Houston, TX 77002 Job Summary: The Customer Service Desk Agent is responsible for ... support . Acting as a point of contact to support service users and customers reporting issues,... skills. Ability to manage one or more customer service or service desk function… more
- Mindlance (Atlanta, GA)
- Job Title: IT Service Desk Agent Job Location: Dorchester,...Customer Support Job Description: . An IT Service Desk (ITSD) agent is expected to ... MA (100 % Remote) Zip Code: - 02125 Top 3/5 Skills: Service Desk , Windows 10, Chat, Calls, Troubleshooting, Desktop, Helpdesk, IT Support ,… more
- Bering Straits Native Corporation (Aberdeen, MD)
- …IT incidents and requests received from Remedy tickets escalated by the Tier 1 Service Desk .Create Remedy tickets for incidents and requests that are received by ... updates to Remedy work logs to be viewed by Service Desk Analysts and by the user...of ITIL methodologies such as Incident and Problem ManagementMCP,MCDST,A+,Network+,HDI Support Center/Desktop Support AnalystITIL Foundations V3 or… more
- Creative Financial Staffing (Pittsburgh, PA)
- …you will be the face of our company, responsible for providing excellent customer service and managing various front desk tasks. Your role will involve a ... you will interact with clients, handle financial transactions, and support the smooth operation of our office. OVERVIEW OF...Professional appearance and demeanor. Previous experience in a front desk or customer service role is a… more
- Fidelity TalentSource LLC (Merrimack, NH)
- …monitoring & telemetry of applications, platforms and service interdependences allowing Service Desk and Support teams to be proactive vs ... tooling for critical contact center applications for maintenance, upgrades, triaging, self- service tooling, and observability and deployment. In this role you will… more
- Mindbank Consulting Group, LLC (Arlington, VA)
- …Consulting Group has an immediate need for an experienced, cleared Team Lead Help Desk Technician to support our Navy client in Arlington, Virginia . This ... is 100% onsite . In this role, you will support a very "visible" client and contract - ability...you'll be working right alongside them, providing superior customer service to our client and Navy end-client. Team Lead… more
- Dexian - Signature Consultants (Des Moines, IA)
- Job Summary:Dexian is seeking a IT Service Desk /PC Tech-Mid-Level for an opportunity with a client located in Des Moines, IA.Responsibilities:Serve as the first ... and suggest possible improvements on proceduresRequirements:Proven experience as a help desk technician or other customer support roleTech savvy with… more
- SNI Technology (Jacksonville, FL)
- IT Service Desk Technician (Contract) SNI Technology has been retained to assist in filling an IT Service Desk Technician role for a great client located ... ensuring smooth operation of computer systemsJob Duties: Provide first-level technical support to end-users via phone, email, chat or in-person.Troubleshoot and… more
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