- Red River (Chantilly, VA)
- … who is primarily responsible for working on a team at the Service Desk . The Tier 1 Technician is primarily responsible for working on a team at the ... Service Desk . This position will handle technical...+ Responsibilities aligned with managing area of your team tier alignment + Provide after hours on call support… more
- Leidos (Norfolk, VA)
- …the organization's products and services. Pay Range: $19hr-22hr **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use automated ... Values guide the way we do business. The SMIT Service Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This team… more
- Black Bear Technology Solutions, LLC (Aberdeen Proving Ground, MD)
- …Active Secret Clearance Location: Aberdeen Proving Grounds Position Overview: The Service Desk Technician - Intermediate provides Tier 1 and Tier ... Service Desk Technician -... Service Desk Technician - Intermediate Clearance Required:...peripherals. + Troubleshoot issues that cannot be resolved by Tier 1 help desk staff. + Simulate… more
- TekSynap (Washington, DC)
- …Technical certification, or HDI Certification **Overview** We are seeking a Tier II Service Desk Technician to join our team supporting US International ... user support services for hardware and software. + Implement Tier 0 self- service capability for user password...request tickets and provide daily updates. + Provide a service desk call center support from 0600… more
- Davis-Ulmer Sprinkler Co. Inc. (Beltsville, MD)
- Tier 2 Help Desk Technician ...ACD, and other system processes. + Answer the customer service and help desk telephone lines with professional ... Due to continued growth, we are looking for a Tier 2 Help Desk Technician ...CCI ACDD and effective and timely management of all service tickets. This position will follow all procedures outlines… more
- Insight Global (New York, NY)
- Job Description An international law firm spanning across the US/Europe/Asia is looking for an onsite Tier 2 Service Desk Analyst to join their 365, 24x7 ... Service Desk . The Service Desk supports...team - this team is encompassed of a virtual Tier 1, a virtual Tier 2 Application...want the end users to have a local onsite technician that they know. The firm is in the… more
- Robert Half Technology (Nashville, TN)
- Description We are seeking a capable and customer-oriented Tier II Help Desk Technician to join our client's IT support team. This role provides an excellent ... the seamless operation of our IT systems. As a Tier II Help Desk Technician ...industry trends, emerging technologies, and best practices to enhance service quality. Requirements Qualifications: + Bachelor's degree in Information… more
- PingWind INC (Cuba, NM)
- …of experience based on position level Required Experience: 2-5 Years PingWind is looking for a Tier 2 - Help Desk Technician who also knows VTC systems to ... Tier 2 - Help Desk Guantanamo...Base Guantanamo Bay, Cuba. Successful candidate will provide call center/ service desk services to both remote and… more
- Centre Technologies (Houston, TX)
- …excited to announce we are expanding and looking to grow our team with a new Tier 1, Help Desk Support Technician ! Our Company Culture: Our diverse workforce ... written/verbal communication skills + Must be a team player with outstanding customer service skills + Entry of time sheets, expense reports and documentation on or… more
- General Dynamics Information Technology (Arlington, VA)
- …our differentiators. We are seeking a customer service centered Service Desk Specialist to provide timely and professional Tier II support to users. To ... modify, and repair computer hardware and software. + Provide Tier 2 IT operations control support using ITSM ticketing...to support and maintain a working knowledge base of service desk processes including pertinent guidelines, regulations,… more
- Link Solutions Inc (Adelphi, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Adelphi, ... Top Secret Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- Link Solutions Inc (White Sands Missile Range, NM)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White ... Top Secret Clearance + Non-remote (relocation incentive available) The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- SAIC (Aberdeen, MD)
- **Description** SAIC is seeking a ** Service Desk Technician ** to join the Army Research Laboratory (ARL) Information Technology (IT) Modernization program ... ARL's research mission. Join our dynamic team at a top- tier organization, where work-life balance and employee well-being take...and cutting edge R&D for the US Army. The Service Desk Technician (Intermediate-Level) will… more
- Link Solutions Inc (Aberdeen Proving Ground, MD)
- …appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at Aberdeen ... Secret Security Clearance. + Non-remote (relocation incentive available) Our Service Desk Technician will serve...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- Link Solutions Inc (Adelphi, MD)
- …and appraised for CMMI ML3 for Services and Development. Link Solutions is seeking a Service Desk Technician (Associate-Level) to join our team at Adelphi, ... DoD Security Clearance. + Non-remote (relocation incentive available) The Service Desk Technician (Associate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- SAIC (Adelphi, MD)
- **Description** SAIC is seeking ** Service Desk Technician ** to join the **Army Research Laboratory (ARL) Information Technology (IT) Modernization** program ... and cutting edge R&D for the US Army. The Service Desk Technician (Intermediate-Level) will...team, interacting directly with users and stakeholders to resolve Tier I and Tier II technical issues… more
- TEKsystems (Huntsville, AL)
- …Customer Support, Active Directory, Phone support, Technical support, Ticketing system, Help desk support, Service desk , Troubleshooting, Customer service ... Help Desk ,Windows,Customer Support,Active Directory,Phone support,Technical support,Ticketing system,Help desk support, Service desk ,Troubleshooting,Customer service… more
- EPS Corporation (Randolph Air Force Base, TX)
- Help Desk Technician / Help Desk ...opportunities to streamline and enhance Tier I/II service delivery. Operate the service desk ... in your status update to LinkedIn. Job Title Help Desk Technician / Help Desk ...and inquiries received from the customers via virtual Electronic Service Desk (vESD) submissions, telephone, walk-ins. Be… more
- ChenMed (Miami, FL)
- …We're rapidly expanding and we need great people to join our team. The Associate IT Service Desk Technician is responsible for providing support for a wide ... Service Desk team, the Associate IT Service Desk Technician works closely...supports personal computer hardware and peripherals. + Follows the Tier 1 process and documentation requirements for all tickets… more
- TEKsystems (Falls Church, VA)
- …active or interim DoD clearance is required, US Citizenship is required Description "A Service Desk Analyst (mid) provides Tier 1 customer support/ service ... or working groups. Basic Qualifications: 5+ years experience working in a Service Desk environment Experience in utilizing problem solving methodologies Ability… more
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