- CyrusOne (Totowa, NJ)
- …web ticket inquiries within 15 minutes of receipt + Provides superior customer service to all customers + Effectively coordinates and communicates with other teams + ... Adheres to customer-specific procedures and Service Level Agreements (SLA) + Monitors all alarm conditions;...+ **Week 1:** Thursday, Friday Saturday, Sunday + **Week 2 :** Friday, Saturday, Sunday + Ability to work holidays… more
- Red River (Chantilly, VA)
- …responsible for handling technical support requests directly from customers and escalating to Tier 2 members as needed. Our technicians are responsible for ... those around you successful. We are looking for a Tier 1 Technician to join our growing...Position Tasks:** + Accept customer calls/alerts and escalate to Tier 2 team members as needed withinspecified… more
- NuAxis Innovations (Washington, DC)
- …(ie: ITSM tool- CA Service Desk, SharePoint, etc.) + Provides targeted TIER 2 Support for applications and/or hardware issues that arise during an ... **PC Deployment Technician ** Location **Washington, DC** \# of openings **1**...active WMATA PC Deployment Project + Partner with Service Desk), Network Services Team, and the Desktop Engineering… more
- Affinius Capital (San Antonio, TX)
- …primary resources for advanced troubleshooting of technical issues, providing guidance and resolution support for Tier 1 and Tier 2 teams. + Manage and track ... more information, visit affiniuscapital.com. **Job Description** The Senior Desktop Support Technician provides advanced technical support and serves as the primary… more
- Epsilon, Inc (Alexandria, VA)
- …issues, while the APR Team receives escalated tickets, executive support requests, and tier 2 requests. Our ERF team is tasked with account/access management ... **Executive Support Technician III** **Epsilon is now part of AMERICAN...Office (USPTO) personnel while also providing world class customer service . The Epsilon team is comprised of Service… more
- Epsilon, Inc (Quantico, VA)
- **AV/VTC Technician I** **Epsilon is now part of AMERICAN SYSTEMS!** We are pleased to announce Epsilon, Inc. has joined AMERICAN SYSTEMS. Together, we're combining ... services for the MCU including network and systems, data center, service desk, cybersecurity, and audio visual/video teleconferencing. **An average day:** As… more
- Prolink (Cincinnati, OH)
- Information Technology Support Technician (2025-3178) job in Cincinnati, OH **Location:** Cincinnati, OH **Role Type:** Information Technology **JOB SUMMARY** The IT ... Support Technician position is within Prolink's Information Technology department and...on-demand setup of remote IT infrastructure and delivery of Tier 1 technical support for onboarding talent and Prolink… more
- Arvato Bertelsmann (Louisville, KY)
- Join the technology-driven team at Arvato as an IT Onsite Support Technician , where you'll be the first point of contact for onsite technical assistance. In this ... or expertise. * Manage onsite support tickets within the service level * Respond to customer issues via phone,...Document customer interactions * Escalate issues to the next Tier with the next level of difficulty as needed… more
- The Toro Company (Riverside, CA)
- …Systems offers a full line of outdoor lighting products. The HTL Technician II supports the product validation process of developmental and production irrigation ... per hour 1st Shift: Monday - Friday, 6:00am - 2 :30pm, with overtime when needed. What Will You Do?...are. We offer a competitive salary, affordable and top tier medical/dental/vision plan, 401k, and many other great benefits… more
- The Toro Company (Iron Mountain, MI)
- …to be a leader in the sale of truck plows. Shift Open: Monday - Thursday 2 :30pm - 1:00am (Overtime on Fridays if needed) Payrange will be $25.00 - $30.00 What Will ... they are. In addition to a competitive salary, an affordable and top tier medical/dental/vision plan, 401k, and many other great benefits - BOSS Snowplow offers… more
- Office of the Secretary of Defense (Arlington, VA)
- …the military service dates including the expected discharge or release date; and ( 2 ) the character of service . The service member's military service ... Duties Help This position is a DoD Cyber Excepted Service (CES) personnel system position in the Excepted ...the Contracting Functional Area at the Contracting Professional Functional Tier within 36 months of entry into this position.… more
- Leidos (Norfolk, VA)
- …end-users of the organization's products and services. **Primary Responsibilities:** **As a Service Desk RDM Technician , you will:** + Use automated information ... Desk RDM Team has an opening for an experienced technician to work in our Norfolk, VA office. This...Engineering, Business, or related IT or equivalent work experience 2 years of experience on NMCI Service … more
- Elkay (Downers Grove, IL)
- …of IT. + Perform the standard functions of a Service Desk technician and tier 2 site support + Maintain and enable new/improved processes and standard ... Desktop Support Technician II **_The Company_** Zurn Elkay Water Solutions Corporation is a thriving, values-driven company focused on doing the right things. We're… more
- CoreSite (Santa Clara, CA)
- …installation, transmission methods and media, electrical theory, and customer service . A Tier 2 technician will gain working knowledge of the general ... Swing Shift, Sunday - Thursday 3:00pm - 11:30pm A Tier 2 technician will be...infrastructure, security hardware, and CCTV. Duties: + Manage building service requests through resolution. + Perform and complete work… more
- Insight Global (Norman, OK)
- …ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by ... Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements Experience: 2 -4+ years in the field or a related area.… more
- Centre Technologies (Tulsa, OK)
- …to customer Executives. + Must be a team player with outstanding customer service skills + The ability to communicate and explain technology to non-technical ... individuals + Regular meeting cadence with client's Executive liaison to discuss the IT environment + Learn and understand the client's business (Regulations and how the client wants to operate) + Strong IT documentation skills… more
- UIC Government Services and the Bowhead Family of Companies (Oklahoma City, OK)
- **Overview** Tier 2 Helpdesk Technician (EITAAS-2025-23940): Bowhead seeks a Tier 2 Helpdesk Technician that will provide multiple tier ... set up and operational expansion of the Wave 1 Enterprise Service Desk, Unified Endpoint Management, and Enterprise Support Services. **Responsibilities** Essential… more
- CACI International (Peterson AFB, CO)
- Tier 2 IT Technician Job Category: Service Contract Act Time Type: Full time Minimum Clearance Required to Start: Secret Employee Type: Regular ... to implement and operate an enterprise ITSM solution, enterprise service desk, endpoint management and security solution, as well...mission operations. We have an exciting opportunity for a Tier 2 IT Technician to… more
- Eurasia Group (New York, NY)
- Tier 2 Information Technology Technician About Eurasia Group and GZERO Media Eurasia Group is the world's leading global research and advisory firm. We help ... Position Overview Eurasia Group is seeking a proactive and service -oriented Level II Information Technology Technician to support… more
- Georgetown Univerisity (Washington, DC)
- …and a shared dedication to making a difference in the world. Requirements Job Overview The Tier 2 Support Technician works in a team environment to provide ... quality customer service and support within the Information Systems Technology department...Information Systems Technology department at the Law Center. The Technician is responsible for installing, maintaining, and upgrading computers… more
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