- CUNY (New York, NY)
- ServiceNow Incident Manager ( IT Senior Associate 1) - Provisional **GENERAL DUTIES** IT Senior Associates perform highly complex professional work in ... Reporting to the Director of Application Lifecycle Management, the ServiceNow Incident Manager will be...will be responsible for overseeing the efficient resolution of IT incidents within CUNY's ServiceNow platform. The… more
- Amazon (Austin, TX)
- … Incident , Request, and Change Management solutions within our ServiceNow platform. Collaborating closely with key stakeholders in Infrastructure Operations, ... The ideal candidate will have extensive experience with the Incident , Request, and Change Management modules in ServiceNow...- Experience in an incident or major incident function in IT with strong understanding… more
- SHI (Columbus, OH)
- **Job Summary** The ServiceNow ITAM Manager will contribute to a team of specialists providing development support to SHI customers related to the workflows they ... are automating in their ServiceNow environments. The ServiceNow Developer will join the IT Team...on the implementation, configuration, and management of the customers' ServiceNow platform. The ServiceNow ITAM Manager… more
- ICF (Reston, VA)
- …open to supporting 100% remote work anywhere within the US As a Lead ServiceNow Developer, you play a pivotal, technical leadership role in successfully deploying ... ServiceNow solutions for our clients. In this role, you...vulnerabilities, data privacy concerns, and potential integration challenges. + ** Incident and Problem Resolution:** Troubleshoot and resolve technical issues… more
- PNC (Brock, NE)
- …Phoenix, AZ. ServiceNow team is focused on modernizing and automating IT processes and practices by aligning with industry standards for enhanced regulatory ... to contribute to the company's success. As an Enterprise Infrastructure Mgr ( ServiceNow ) within PNC's Enterprise Technology & Security organization, you will be… more
- Applied Materials (Austin, TX)
- …(CIs) and their relationships is captured and managed effectively to support various IT service management processes. The CMDB Manager will work closely with ... company in the world we Make Possible. World class IT department that drives change within the business and...and pioneer._** **Overview:** As a CMDB (Configuration Management Database) Manager , you will play a critical role in overseeing… more
- Element Materials Technology (Blue Ash, OH)
- **Overview** Element are looking for a **Major Incident Manager ** to join the Digital Technology Group. As the Major Incident Manager , you will drive ... technology organization by execution of a high standard of Incident and Major Incident Management. The role...+ Be able to proactively manage customer expectations + IT Service experience with knowledge or understanding of … more
- Precise Solutions (Lake County, IL)
- …REQUIRED. + Business Proffessional Communication Skills REQURED + 3 to 6 years of ServiceNow or other ITSM tools REQUIRED. Major Incident Management Analyst Nice ... Operations (Major Incident Management and Problem Management) + Knowledge of ServiceNow or other ITSM tools desirable. + General technical knowledge. + Ability… more
- TEKsystems (Gurnee, IL)
- Description: Major Incident & Problem Management: Duty Manager * Provides Major Incident Management and Problem Management services as part of the ... experience desired. Foundational knowledge of ITIL framework and Service Operations (Major Incident Management and Problem Management) Knowledge of ServiceNow or… more
- Insight Global (Westfield Center, OH)
- Job Description Insight Global is seeking an Incident /Problem Manager for a large Insurance company near Cleveland, OH! They will be working on the IT ... working in Easy Vista service tool helping to analyze incident data, track and document incident data...Ability to communicate with non-technical people. - Experience with ServiceNow , Easy Vista, Splunk, or similar service desk tools… more
- CareFirst (Owings Mills, MD)
- …for the end-to-end management of assigned IT major incidents. The major incident manager (MIM) is responsible for leading and facilitating the major ... **Resp & Qualifications** **PURPOSE:** The Major Incident Manager serves as a member...Management process. Communicates and collaborates with business partners and IT Staff as per the prescribed frequency. Ensure that… more
- CACI International (Arlington, VA)
- Senior Program Manager ( IT Ops) Job Category: Project and Program Management Time Type: Full time Minimum Clearance Required to Start: None Employee Type: ... * CACI is seeking highly skilled and experienced Senior IT Operations Manager to oversee a hybrid...IT process support enhancements, ensuring all services utilize ServiceNow + Support and engage with the DHS HQ… more
- Royal Communications Consultants Inc (Scarsdale, NY)
- Service Delivery Manager - Scarsdale, NY / NYC / Hybrid Seeking an IT manager with experience in growing a Technical Support and Service Desk team (not an ... engineer, and desktop support lead/supervisor. You are an experienced IT leader who serves as a mentor. You are...with above-average customer service and desktop engineering skills. The Manager must possess s trong knowledge of supporting end-user… more
- TEKsystems (Long Beach, CA)
- …and the implementation and management of incident tracking systems, including ServiceNow , Datto Autotask, Asset Panda and IT Glue. Skilled administrator who ... Description: The Manager of IT - Service Desk...Drive and Sharepoint Online Microsoft Entra, InTune and Autopilot ServiceNow and Datto Autotask MS Office 365 and 2016… more
- Polaris Industries (Plymouth, MN)
- …products and experiences that empower us to THINK OUTSIDE.** **JOB SUMMARY** As an IT Quality Manager at Polaris you will play a critical role supporting ... implemented by the digital product and development teams. The IT Quality Manager will bring a highly...Six Sigma / Kaizen, Jira (work management), ADO (deployment), ServiceNow ( Incident and CAPA management).** **WORK ENVIRONMENT**… more
- Janus Henderson Investors (Denver, CO)
- …and process to ensure adequate accounting of hardware assets. + Participate as a Major Incident Manager on-call duty process (MIM) for P1 / P2 incidents. + Carry ... improvements to optimize ticket management and the performance of IT and Service Desk teams. + Act as the...improvement, and opportunities for optimization utilizing tools such as; ServiceNow and PowerBi. + Implement and enforce service desk… more
- Southern Glazer's Wine and Spirits (Miramar, FL)
- …If you're looking to fill your glass with opportunity, come join our FAMILY. **Overview** The Manager H2R (Hire to Retire) & R2R (Record to Report) ABAP IT is ... architecture and infrastructure teams. **Primary Responsibilities** + Manage and ensure incident response, Incident Post-Mortem/Root Cause Analysis activities +… more
- University of Miami (Miami, FL)
- …of Miami Health System, "UHealth", IT Department has an exciting opportunity for a Sr. Manager , IT Service Desk. The Sr. Manager , IT Service Desk ... at least 3 years in a leadership or managerial position. + Experience with ServiceNow (or other similar IT Service Management platforms). + Experience in… more
- The University of Texas at Arlington (Arlington, TX)
- **Lead Program Manager - IT - OIT Enterprise PMO** **Bookmark this Posting** **Print Preview** **|** **Apply for this Job** **Please see Special Instructions for ... **Posting Details** Position Information **Posting Number** S05383P **Position Title** Lead Program Manager - IT - OIT Enterprise PMO **Department** OIT… more
- Mayo Clinic (Rochester, MN)
- …integrations. + Experience with Clarity, Azure DevOps work management system, and ServiceNow incident management system. Experience pulling and reporting metrics ... the Department of Information Technology is seeking an experienced and motivated IT Technology Manager to lead and manage a team of data integration developers.… more