- M&T Bank (Getzville, NY)
- …This position works under general supervision and has autonomy when performing skip - trace . In addition, this position does have the authority to ... contact with customers' attorneys and Bankruptcy trustees. + Investigate and conduct skip tracing as required. + Submit recommendations for account placement with… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …such as payoffs, payment plans, and settlements to recover losses + Skip trace , conduct transactional and historical research, order payment histories, ... credit bureau reports, statements, and credit applications as necessary to support the line of business obligations + Retain all customer communication efforts via the internal system of record ensuring that all interactions are documented accurately +… more
- Fifth Third Bank, NA (Grand Rapids, MI)
- …system platforms to identify, evaluate, and resolve reasons for delinquency + Skip trace accounts by accessing statements, applications, and third-party vendor ... services for the purpose of improving customer contact and overall account resolution + Employ conflict management skill set, in order to handle escalated situations, while staying in compliance with the Fifth Third Quality Assurance Procedure and providing… more
- PenFed Credit Union (Irving, TX)
- …Meeting established servicer performance benchmarks + Review open accounts for collection and skip trace efforts + Collect member's payments in accordance with ... payment due dates + Identify opportunities to streamline and automate internal processes. Assist with improving efficiencies to increase the effectiveness of the department. + Provide timely follow-up on payment arrangements + Address and resolve general and… more
- TEKsystems (St. Louis Park, MN)
- …Establish payment arrangements with a sense of urgency and firm deadlines + Skip - trace accounts according to established practices provided in training + Assist ... in special projects as requested Skills customer service, outbound calling, call center, telemarketing, customer service oriented, outbound calls Additional Skills & Qualifications + HS Diploma or GED + 1+ years of customer service experience Pay and Benefits… more
- Louisiana Department of State Civil Service (Baton Rouge, LA)
- …possible; + Employ a variety of collection tools and resources necessary to locate ( skip trace ) a borrowers address and phone number when that demographic ... information is not available; + Responsible for contacting debtors by sending or verifying that the First Demand Letter has been sent to the debtor upon placement of the account and documenting each and every transaction regarding the debtors' account; +… more