- Bank of America (Jersey City, NJ)
- Software Engineer - II Jersey City, New...The Engineer is responsible for implementation of call recording and speech analytics solutions for the ... + Knowledge of banking systems & applications + NICE Platform Suite- Call recording and Analytics **Skills:** + Application Development + Automation… more
- Coinbase (Columbia, SC)
- …scale, making us the bedrock of the entire company. We are seeking a visionary Staff Software Engineer to join this pivotal team. This is not a role for the ... Datastores team is the architect and guardian of that foundation. We engineer the critical database infrastructure that powers every product, every transaction, and… more
- Honeywell (Mason, OH)
- …help develop Technical Support processes. You will ensure proper documenting and recording of all activity and communication. You will address systemic coordination ... analyze, and resolve technical issues + Track requests resolution + Debug software defects and analyze source code for proprietary material-handling controls systems… more
- Coinbase (Charlotte, NC)
- …critical to the existence of Coinbase. We are looking for a seasoned Senior Software Engineer to join the Datastores (Infrastructure) team at Coinbase. The ... of your customers. * Maintain, troubleshoot and be on call for engineering and operational support. * Stay on...interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications… more
- Zoom (San Jose, CA)
- …after new package deployment, including, but not limited to: basic calls, hold, transfer, recording , merge call , upgrade to meeting, network changes; and + Work ... ensure we have a clear understanding of customer problems; + Obtain exact call records by acquiring logs, capturing files, calling numbers and gathering any account… more
- IBM (Cambridge, MA)
- **Introduction** A career in IBM Software means you'll be part of a team that transforms our customer's challenges into industry-leading solutions. We are an ... and dedicated to creating the world's leading AI-powered, cloud-native software solutions. Our renowned legacy creates endless global opportunities for… more
- Stony Brook University (Stony Brook, NY)
- …in an academic or professional setting. Working knowledge of audio/video recording hardware and software . Experience with live-streaming and video-editing. ... recording , live streaming, concert production, and education. The engineer leads the recording and streaming of...state laws._** If you need a disability-related accommodation, please call the university Office of Equity and Access (OEA)… more
- Love's Travel Stops & Country Stores (Oklahoma City, OK)
- …, VoIP Engineer , Collaboration Engineer , Voice Engineer , Voice Network Engineer , Software Engineer , Call Center Engineer , or Generative ... + Understanding of Customer Relationship Management System (Salesforce or similar) and Call Recording tools. + Strong Cisco routing and switching knowledge… more
- Motion Recruitment Partners (North Chicago, IL)
- …CTI, Automatic Call Distribution (ACD), Interactive Voice Response (IVR), Call Recording , Workforce Management and Quality Assurance for multi-channel ... 6 months **Purpose:** Technical expert that will independently identify, engineer , and optimize new data, software , or...**Required Skills & Experience** + 7+ years' experience in Contact/ Call Center Software . + Experience of Contact… more
- University of Utah (Salt Lake City, UT)
- …Center, CMS Reporting, Proactive Contact Dialer, Proactive Outreach Management, and Call Recording Systems. Leads modernization efforts by implementing SIP ... PRN43129B **Job Title** Information Systems Engineers **Working Title** Voice Systems Engineer **Career Progression Track** P00 **Track Level** P3 - Career, P2… more
- Motion Recruitment Partners (Pleasanton, CA)
- …and 3rd party call center applications such as Microsoft O365, Teams Voice, NICE call recording software , Aspect WFM and other peripheral call center ... Voice Engineer / Contract / Remote Pleasanton, CA **100%...research, analyze and resolve a variety of hardware and software problems. + Intermediate Cisco routing and switching /… more
- MUFG (New York, NY)
- … software , Microsoft Teams Calling, NICE NTR and Cisco Calabrio call recording platforms and IR Prognosis performance management + **Certification** ... team will provide more details. **Job Summary:** The Voice Engineer , Associate Vice President will be responsible for the...knowledge and experience with IPC Turret, NICE & Calabrio Call Recording , ServiceNow is a plus +… more
- Palo Alto Networks (Plano, TX)
- …we all win with precision. **Your Career** As a Senior Technical Support Engineer , you will engage directly with our valued customers to address intricate post-sales ... support to customers and partners + Effectively manage support cases from recording to resolution, including timely follow-ups + Conduct fault isolation and root… more
- MUFG (Tempe, AZ)
- …+ **Nice to have** : Both knowledge and experience with IPC Turret, NICE & Calabrio Call Recording , ServiceNow is a plus + **Soft skills** : + Must be ... Cisco CUCM, Voice cloud, server operating systems (Linux, Windows) and application software + **Certification** : Microsoft Teams Voice Engineer Expert is… more
- General Dynamics Information Technology (Washington, DC)
- …related experience **US Citizenship Required:** Yes **Job Description:** **Sr Principal Systems Engineer - Active Directory - Active Top Secret Required** Seize your ... make a personal impact as a **Sr** **Principal Systems Engineer ** **- ACTIVE DIRECTORY** with GDIT. A career in...and reporting the health of Active Directory components. + Recording problem symptoms and status information in a timely… more
- Noblis (Atlantic City, NJ)
- …seven different programs that provide critical voice communications and legal recording systems that perform critical, high availability Air Traffic Control (ATC) ... currently in use throughout the NAS. The FAA Security Engineer will provide hands-on cybersecurity support to the FAA...or Rust a plus + Usage of version control software (eg, Git) + Knowledge of software … more
- Safran (Sarasota, FL)
- Quality Engineer III **Job details** **General information** **Entity** Safran is an international high-technology group, operating in the aviation (propulsion, ... profile** Quality - Operations quality assurance **Job title** Quality Engineer III **Employment type** Permanent **Professional category** Professional, Engineer… more
- Noblis (Atlantic City, NJ)
- …Office manages seven disinct programs that provide high-availability voice communication and recording systems for use by Air Traffic Control (ATC) within the United ... to delays, safety risks, or catastrophic events like collisions. The FAA FMA Engineer will support new VCS acquisition programs and existing VS&R programs within the… more
- Guthrie (Sayre, PA)
- …to Tapit Nova call accounting system, Avaya IP Office, Xima Reporting & Call Recording , Avaya Call Pilot, Avaya CS1000 PBX, Avaya Communication Manager ... good working knowledge with client & server hardware and software . Microsoft suite of products including Windows OS, MS...not limited to Avaya IP Office, Xima Reporting & Call Recording , Skype/Teams for Business Conferencing. etc.… more
- HII (Chesapeake, VA)
- …Job Description HII Mission Technolgoies is seeking a skilled Network Engineer to support our customer in Chesapeake, VA to implement, manage ... infrastructure. The ideal candidate will have hands-on experience in hardware/ software troubleshooting and configuration, reporting and maintaining technical expertise… more