- Resideo (Aurora, IL)
- …the one for you! Resideo is seeking need for a skilled and detail-oriented Contact Center Platform Administrator within our Customer Experience organization. ... the prospect of leading migration to a cutting-edge CCaaS platform ? How about helping to shape the way Resideo...on being the subject matter expert of our CCaaS ( Contact Center as a Service) application. This… more
- Humana (Helena, MT)
- …as a Lead Solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform ** + Partner with ... model + Provide best practice recommendations and optimization opportunities within the contact center experience platform + Collaborate with internal… more
- Stanford Health Care (Newark, CA)
- …a Service) solutions. * Experience in designing, configuring, implementing, and supporting CCaaS platform ( Contact Center as a Service). * Strong ... an experienced CCaaS Telephony Analyst to join our Enterprise Contact Center team. The ideal candidate will...an excellent Patient / Customer Experience leveraging a CCaaS platform . * Experience working in environments with high availability… more
- Motion Recruitment Partners (Charlotte, NC)
- …critical migration phases. + Drive change management and delivery strategies tailored to contact center operations and cloud platform transitions. + Oversee ... Contact Center Project Manager CHARLOTTE, North...both Waterfall and Agile methodologies. + Experience with cloud platform migrations, especially involving customer service agents (preferred). +… more
- Walmart (Bentonville, AR)
- …analytics, quality monitoring, and omnichannel enablement. + Ensure seamless integration of the contact center platform with enterprise systems such as ... the strategy and evolution of our Contact Center as a Service (CCaaS) platform . This...AI-assisted engagement. + Stay ahead of trends in **cloud contact center , speech analytics, workforce… more
- Hilton (Addison, TX)
- …Principal Platform Architect, you will support projects including our Next Gen Contact Center Platform , Reservation and Booking System, and Guest ... revolutionizing the hospitality industry around the world\! As a Senior Lead Salesforce Engineer, you will bring your technical...ownership of:** + Hilton's Next Gen Contact Center App built on Salesforce Platform and… more
- TEKsystems (Arlington, TX)
- … configuration and customization to meet business needs Skills genesys, agile, platform configuration, contact center technologies Top Skills Details ... genesys,agile, platform configuration, contact center technologies Additional Skills & Qualifications - 7-10 Years...Years of experience in designing, developing, deploying, and maintaining contact center solutions required - 2-4 years… more
- Walmart (Sunnyvale, CA)
- …guiding strategic initiatives that enhance authentication and authorization capabilities across Sam's Contact Center platform . + **Project Leadership & ... **Position Summary ** As a Senior Software Engineer, you will drive secure, scalable...disaster recovery testing for microservices supporting authentication, registration, and contact center operations. Ensure high availability and… more
- Walmart (Sunnyvale, CA)
- …of Sr . Managers, Software Engineers and Data Scientists developing the multi-tenant Contact Center Platform and the innovative Machine Learning and ... of designing and deploying Walmart's next-generation Contact Center as a Service (CCaaS) platform . Our...people leadership role, you will report directly to the Sr . Director of Engineering and GenAI. You will be… more
- Techtronic Industries North America, Inc. (Menomonee Falls, WI)
- **Job Description:** ** Sr Platform Engineer Oracle Demand and Supply Planning** **INNOVATE without boundaries!** At Milwaukee Tool we firmly believe that our ... it happen. **Your Role on Our Team:** As a Platform Engineer for the Oracle Platform Demand...savings plan . Education assistance . On-site wellness, fitness center , food, and coffee service . And many more,… more
- SMBC (Phoenix, AZ)
- …CCPA Privacy Policy at https://www.smbcmanubank.com/privacy/ccpa-disclosure . Persons with disabilities may contact our Customer Contact Center toll-free at ... banking where smarter banking translates to a richer life. **SUMMARY:** The Sr . Marketing Platform Engineer plays a pivotal role in managing and optimizing the… more
- Amazon (Herndon, VA)
- …our data center electrical designs, and communicate technical direction to Sr . Management . Own and drive the complete product lifecycle from idea conception ... our data center electrical designs, and communicate technical direction to Sr . Management . Own and drive the complete product lifecycle from idea conception… more
- Leidos (Gaithersburg, MD)
- …for an early career GenAI Cloud Engineer to help design, secure, and automate an AWS contact center platform that uses Amazon Connect, Lex V2, Amazon Q in ... Connect, Contact Lens, Bedrock, OpenSearch, and Lambda (Python). This is...through robust automation and guardrails. You will work with senior engineers to implement a security first architecture that… more
- ServiceNow, Inc. (Addison, TX)
- …customers, including 85% of the Fortune 500(R). Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to ... help our customers grow their business on the ServiceNow platform by getting them to see the value of...+ Lead customer design and requirements workshops around Employee Center , Workspace, Virtual Agent and Mobile. + Work hand-in-hand… more
- Techtronic Industries North America, Inc. (Menomonee Falls, WI)
- **Job Description:** ** Senior Cloud Data Platform Engineer** Applicants must be authorized to work in the US; Sponsorship is not available for this position.** ... **Your Role on Our Team:** As a Cloud Data Platform Engineer, you will be responsible for administering, optimizing,...savings plan + Education assistance + On-site wellness, fitness center , food, and coffee service + And many more,… more
- Techtronic Industries North America, Inc. (Olive Branch, MS)
- **Job Description:** ** Senior Platform Engineer - Material Handling & Automation** **We are seeking an innovative and experienced Senior Platform ... Engineer to drive the evolution of our distribution center automation systems. The ideal candidate will leverage extensive...to any and all users. If you need to contact us regarding technical accessibility of our website call… more
- Amazon (Herndon, VA)
- …empowers you to own them to completion. Amazon Web Services is seeking a Senior Electrical Engineer to become part of a global engineering team, responsible for the ... and the continuous innovation of our rapidly expanding data center footprint. Engineers at Amazon: Work to design resilient,...justify and communicate the technical decisions we make to Sr . Management and work hard to drive continuous advancements… more
- Amazon (Herndon, VA)
- Description Sr . Physical Security Engineer (GovCloud), Data Center Design Engineering This is an exciting opportunity to use the latest cloud computing ... Senior Physical Security Engineer to join its data center design team. Position is available for any of...is the world's most comprehensive and broadly adopted cloud platform . We pioneered cloud computing and never stopped innovating… more
- Amazon (Austin, TX)
- …empowers you to own them to completion. Key job responsibilities Responsibilities of the Sr . Electrical Engineer, will be: - Data center electrical designs and ... understanding of the critical equipment needs for a data center , and understand the constructability of varying designs you...justify and communicate the technical decisions we make to Sr . Management and work hard to drive continuous advancements… more
- Capital One (Mclean, VA)
- Sr . Director, Product Management, Developer Experience - Autonomous Deployments ** Sr Director, Product Management (PXDP65)** Capital One is a high-tech company, ... our tech-forward approach, delivering enterprise capabilities and a common platform that enables our engineering teams to thrive in...thrive in the cloud. This role is at the center of our strategy to empower developers by fundamentally… more